Leeds Teaching Hospitals

Quality Manager (HMDS) (XR07)

This job is now closed

Job summary

We have an exciting opportunity for a talented individual to work within the Haematological Malignancy Diagnostic Service in Leeds as Quality Manager. This role will support the work of the multiple different scientific sections of the department from a quality perspective and work to maintain a fully integrated diagnostic service for local and national service users.

The role involves working in a multidisciplinary environment with a diverse range of professionals, including Clinical Scientists, biomedical scientists, support workers and clinical and management professionals at Leeds teaching Hospitals and also those employed by other organisations.

The department is UKAS accredited to ISO 15189:2022 and is undergoing a transition to a new electronic quality management platform. This offers opportunities for the incoming individual to be involved in the improvement of the HMDS QMS.

Expected Shortlisting Date:05/08/2024

Planned Interview Date:19/08/2024

Main duties of the job

We are looking for someone with extensive knowledge and experience of the accreditation and regulatory requirements of a pathology service. You will therefore have a working knowledge of the laboratories and the application of the various accreditation/regulatory standards within each laboratory function. The role will also involve supporting routine service work and management within the laboratory and previous histology experience is desirable.

Working in collaboration with the senior management team, the post holder will develop, implement and maintain systems to assure quality within HMDS

The post holder will be responsible for:

Managing and developing the HMDS Quality Management System

Monitoring compliance with regulatory licensing and accrediting bodies including UKAS, MHRA and HSE

Chairing the HMDS Quality meeting and attending other relevant departmental meetings

Provide advice, guidance and support to all HMDS staff

About us

HMDS provides a specialist regional service for the diagnosis of blood cancers for users from haematology departments in West, North and East Yorkshire and Lancashire, serving a population of approximately 6 million. The laboratory is the largest of its type in the United Kingdom with a high throughput of specimens including peripheral blood, bone marrow and tissue biopsies. The department also has a strong research programme and supports many national and international clinical trials.

HMDS is part of the Oncology CSU within Leeds Teaching Hospitals. Our values at Leeds TH are part of what make us different from other trusts. They have been developed by our staff and set out what we see as important to how we work. Our five values are: Patient-centred, Collaborative, Fair, Accountable and Empowered. All actions and endeavours are underpinned by these values.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

10 July 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-ONC-0389

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

To manage and coordinate the approach to Governance (Health and Safety, Risk Management and Quality Management) in liaison with the Scientific and Clinical Leads, for the benefit of the service such that the laboratory improves effectiveness in the Quality of service, meeting both regulatory and accreditation requirements.

To provide management support to the Scientific and Clinical Leads and Service/Business Managers

To lead in the development and implementation of departmental policies related to quality management

To participate in general departmental management and people governance procedures such as staff recruitment, induction and appraisal

To undertake specialist clinical technical investigations for the diagnosis, monitoring and treatment of disease

To communicate highly complex and / or sensitive information relating to the provision of the clinical service

The principal responsibility will be to lead the departments Quality Management System. The jobholder will contribute towards overall service improvement by participation in and the implementation of departmental policy development and by active participation in a range of people governance procedures consistent with Trust policies.

The jobholder will be required to participate in the training of support, technical, scientific and medical staff as is necessary for the service.

The jobholder will require the advanced knowledge and skills necessary to undertake specialist technical clinical investigations that contribute towards the departments provision of an accurate and timely service for patients and will be expected to apply professional judgements and specialist skills to technically highly complex and sometimes difficult situations. There will be a requirement to communicate highly complex or sensitive information relating to the provision of the clinical service to other healthcare practitioners and organisations.

The post holder will be responsible for administration and clerical function within Department.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

To contribute towards the general management and development of the department.

To contribute towards the management of staff who work in the department. This may include development of staff rotas and will involve participation in such people governance procedures as recruitment, staff induction, staff development, disciplinary procedures and absence management

To manage one or more specific functions of the department across all sites, for example, training, IT, quality management, risk management, and ensuring compliance with regulations and national or local policies

To be responsible for the implementation and coordination of the departments Quality Management System

Jointly responsible with Quality Compliance Supevisor for maintaining the information system used to manage the Quality Management System. Plan and maintain the operational structure of the system, populate it with all departmental documents, set up systems for document control, e.g.: notification pathways, escalation pathways

To be responsible for delivery of teaching/training of laboratory staff in all aspects of quality management

Responsible for incident reporting and investigation including reporting incidents to relevant external bodies (e.g. MHRA, RIDDOR)

Manage the Departments participation in external quality assessment schemes including assessment of reports received from these external bodies

Produce Quality reports on the Departments performance in relation to the Quality Management system (including performance quality indicators)

The Quality Manager is empowered to act independently within their sphere of responsibility

To communicate information, both clinical and non-clinical, to staff who work in the section(s)

To ensure that systems and process are in place and followed that enables the department to manage both risk and Health and Safety.

To communicate accurately sensitive and/or highly complex information to users of the service in a manner that is in accordance with departmental procedures

To maintain registered status as a Biomedical Scientist with the HCPC

To be conversant with contemporary methods including any analytical equipment used

To be conversant with current legislation and statutory requirements relating to the Governance system

To perform appropriate technical laboratory procedures and tasks that are consistent with the jobholders advanced levels of specialist knowledge, skills and experience

Providing advice to clinicians on the interpretation of laboratory data or information and appropriate further investigation of patients.

To remain competent in other sections of the department and to perform tasks accurately and in accordance with departmental standard operating procedures

To provide training to support, technical, scientific and medical staff including Specialist Registrars undertaking RCPath examination

To actively participate in the laboratory quality assurance and risk management programmes

To plan and manage the laboratory audit processes which includes

Devise audit calendar, manage the audit programme adjusting the calendar to reflect actual activity and the need for re-audits

Train staff in audit techniques

Prepare the audit checklists and documentation with on going evaluation of suitability based on feedback from auditors and auditees

Participate as an auditor

Manage the resolution of non-compliances (corrective action, root cause analysis and preventive action); coordinating other senior staff where the action required is within their remit and taking direct responsibility for non compliances with QMS.

Report on the effectiveness of the audit process

- To support clinical trials that are relevant to the department

This list is not exhaustive and the changing needs of the service may, from time to time, require the development of other appropriate duties, tasks and skills. These will be fully discussed with the post holder in advance of their implementation.

In addition the Trust requires compliance with a number of corporate policies and procedures. These policies will be discussed with your line manager during your period of induction and further information is available from the Trusts intranet site.