Job summary
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will undertake a range of delegated clinical patient care duties under the support and supervision of a registered practitioner.
The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.
The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.
Main duties of the job
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.
The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.
About us
Ward J82 is a high acuity Upper GI and Pancreatic surgical ward caring for patients with complex surgical needs. This 32 bedded unit is elective and acute surgery caring for patient pre and post operatively. This is an excellent and exciting opportunity for a senior clinical support worker to develop advanced skills and support with the leadership of junior clinical support workers. You will be able to work closely alongside MDT members and have experience of coordinating workloads within a busy environment. This will be a fantastic opportunity for anyone who wishes to develop their clinical skills, leadership and help support junior members of the team to provide exceptional patient care.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Details
Date posted
16 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9298-NUR-746
Job locations
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Job description
Job responsibilities
JOB PURPOSE/SUMMARY
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will undertake a range of delegated clinical patient care duties under the support and supervision of a registered practitioner.
The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.
The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.
The jobholder will work within a ward, clinical department or community setting as part of a multidisciplinary team.
The jobholder must comply with the wearing of PPE as appropriate to the clinical situation - this may involve wearing face masks for a considerable length of time.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Communication and Working Relationship
Establish and maintain effective communication with patients, families, carers and patient groups
Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department
Assist in the welcome and reception of patients into the clinical area
Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues
Communicate effectively with all health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance
Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security
Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).
Participate in and contribute to local audits (e.g. hand hygiene audit)
Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames
Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.
Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.
Ability to answer phone, effectively managing the enquiry
Clinical Responsibilities
Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients
Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed
Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner
Assist in planning, implementation and evaluation of individual programmes of care for patients
Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.
Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.
Assist the patient with all aspects of their personal hygiene.
Assist in the safe moving and handling of all patients utilising appropriate equipment.
Assist the patient with their elimination needs; including bowel and urinary catheter care.
Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings
Assist in ensuring patients nutritional needs are met.
Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner
Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.
Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.
Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.
Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.
Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate
Assist in safe and appropriate use and maintenance of equipment
Assist in the correct handling and dispatch of specimens
Safe disposal of soiled linen and clinical waste from the ward or department
Participate in the process of involving relatives and or carers in the provision of patient care
Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate
Acts as a chaperone as per chaperone policy.
Assist in the performing of last offices for deceased patients.
Undertake the escort of patients to other departments and ward as instructed by a registered practitioner
Organise and prioritise time effectively
Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.
Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.
Other Responsibilities
Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.
Contribute to the prevention and control of infection in line with Trust guidelines
Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.
Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines
Understand the need to maintain and respect patient confidentiality
Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed
Education, Health, Safety and Security
Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.
Recognise the importance of health education and teaching of patients and their carers and inform senior staff where this might be required
Ensure equipment and resources are used appropriately, efficiently and economically
Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.
Participate in in-service training
Complete annual mandatory and priority training requirements within agreed timescales
Participate in own and others annual performance appraisal
Supervision and leadership
Will be expected to lead a team of clinical support workers on a shift by shift basis
Will be expected to contribute to mentorship and appraisal of junior staff.
Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.
THE LEEDS WAY VALUES
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All our actions and endeavours will be guided and evaluated through these values
Additionally, the following are core values which relate specifically to this post:
Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care.
Commitment to contributing to a quality service in an efficient and effective manner.
Commitment to ensuring each person is entitled to respect, dignity, equal and human rights.
Recognises the importance of confidentiality.
Commitment to support, uphold and demonstrate the core values and behaviours of LTHT.
WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.
Job description
Job responsibilities
JOB PURPOSE/SUMMARY
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will undertake a range of delegated clinical patient care duties under the support and supervision of a registered practitioner.
The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.
The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.
The jobholder will work within a ward, clinical department or community setting as part of a multidisciplinary team.
The jobholder must comply with the wearing of PPE as appropriate to the clinical situation - this may involve wearing face masks for a considerable length of time.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Communication and Working Relationship
Establish and maintain effective communication with patients, families, carers and patient groups
Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department
Assist in the welcome and reception of patients into the clinical area
Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues
Communicate effectively with all health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance
Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security
Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).
Participate in and contribute to local audits (e.g. hand hygiene audit)
Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames
Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.
Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.
Ability to answer phone, effectively managing the enquiry
Clinical Responsibilities
Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients
Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed
Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner
Assist in planning, implementation and evaluation of individual programmes of care for patients
Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.
Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.
Assist the patient with all aspects of their personal hygiene.
Assist in the safe moving and handling of all patients utilising appropriate equipment.
Assist the patient with their elimination needs; including bowel and urinary catheter care.
Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings
Assist in ensuring patients nutritional needs are met.
Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner
Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.
Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.
Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.
Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.
Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate
Assist in safe and appropriate use and maintenance of equipment
Assist in the correct handling and dispatch of specimens
Safe disposal of soiled linen and clinical waste from the ward or department
Participate in the process of involving relatives and or carers in the provision of patient care
Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate
Acts as a chaperone as per chaperone policy.
Assist in the performing of last offices for deceased patients.
Undertake the escort of patients to other departments and ward as instructed by a registered practitioner
Organise and prioritise time effectively
Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.
Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.
Other Responsibilities
Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.
Contribute to the prevention and control of infection in line with Trust guidelines
Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.
Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines
Understand the need to maintain and respect patient confidentiality
Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed
Education, Health, Safety and Security
Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.
Recognise the importance of health education and teaching of patients and their carers and inform senior staff where this might be required
Ensure equipment and resources are used appropriately, efficiently and economically
Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.
Participate in in-service training
Complete annual mandatory and priority training requirements within agreed timescales
Participate in own and others annual performance appraisal
Supervision and leadership
Will be expected to lead a team of clinical support workers on a shift by shift basis
Will be expected to contribute to mentorship and appraisal of junior staff.
Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.
THE LEEDS WAY VALUES
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All our actions and endeavours will be guided and evaluated through these values
Additionally, the following are core values which relate specifically to this post:
Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care.
Commitment to contributing to a quality service in an efficient and effective manner.
Commitment to ensuring each person is entitled to respect, dignity, equal and human rights.
Recognises the importance of confidentiality.
Commitment to support, uphold and demonstrate the core values and behaviours of LTHT.
WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.
Person Specification
Qualifications
Essential
- NVQ 3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent experience.
- The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
- Commitment to undergo training and education as required.
Desirable
- Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).
Experience
Essential
- Significant experience of working within a healthcare setting delivering personal and clinical care.
- Utilisation of planning and organisational skills
- Insight into roles responsibilities of post.
- Basic IT skills.
Desirable
- Significant experience of working within the speciality or department.
Skills & behaviours
Essential
- Caring and motivated
- Compassionate
- Courageous
- Reliable and trustworthy
- Interpersonal skills, confident and enthusiastic
- Willingness to learn and develop their role
Additional Requirements
Essential
- Good interpersonal skills
- Team working.
- Ability to organise and prioritise workload.
- Competent in written, electronic and verbal communication skills
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Person Specification
Qualifications
Essential
- NVQ 3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent experience.
- The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
- Commitment to undergo training and education as required.
Desirable
- Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).
Experience
Essential
- Significant experience of working within a healthcare setting delivering personal and clinical care.
- Utilisation of planning and organisational skills
- Insight into roles responsibilities of post.
- Basic IT skills.
Desirable
- Significant experience of working within the speciality or department.
Skills & behaviours
Essential
- Caring and motivated
- Compassionate
- Courageous
- Reliable and trustworthy
- Interpersonal skills, confident and enthusiastic
- Willingness to learn and develop their role
Additional Requirements
Essential
- Good interpersonal skills
- Team working.
- Ability to organise and prioritise workload.
- Competent in written, electronic and verbal communication skills
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Leeds Teaching Hospitals
Address
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Details
Date posted
16 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9298-NUR-746
Job locations
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Supporting documents
Privacy notice
Leeds Teaching Hospitals's privacy notice (opens in a new tab)