Job summary
An
opportunity has arisen for an experienced Clinical Support Worker on Ward L23,
part of the Head & Neck CSU at Leeds Teaching Hospitals NHS Trust. We are
looking for forward-thinking and innovative individuals, with knowledge of, and
experience in surgical nursing care and a passion for Head & Neck nursing,
who are ready to move the ward and the CSU into the future.
L23
is a 22-bed inpatient ward caring for ENT, Maxillofacial and a small number of
spinal and stroke patients. As the only Head & Neck inpatient ward, we play
a significant role in delivering the CSUs surgical caseload. Your role will
involve supporting the Ward Manager in working with the CSUs other services to
deliver a seamless inpatient service which achieves our wider goals. Knowledge
of the CSUs priorities, Head and Neck experience and a level head are
essential attributes of this role.
We
are very proud of our high patient and student satisfaction rates and would be
excited to welcome you to the team.
This
advert does not meet the salary threshold for sponsorship.
Applicants
currently employed by LTHT on the same banding and job description should
discuss the internal transfer process with their line manager.
For
informal visits or enquiries please contact
Mariano
Ponte, Matron on 07795901481 mariano.ponte1@nhs.net
Aftab
Ahmed, Ward Manager 01133927423
aftab.ahmed1@nhs.net
Main duties of the job
The
jobholder will be actively involved in providing direct and indirect
compassionate care for patients in support of the multidisciplinary team. The
jobholder will undertake a range of delegated clinical patient care duties
under the support and supervision of a registered practitioner.
The
jobholder will assist in the overall implementation and evaluation of care as
part of the multi professional team. The jobholder is expected to plan,
implement, deliver and maintain high standards of patient care. The jobholder
will be skilled in taking appropriate action(s) and acting on own initiative to
achieve the planned outcome.
The
jobholder will contribute to the maintenance of an environment for effective
care.
The
jobholder will be expected to lead a team of clinical support workers and
apprentice clinical support workers.
The
jobholder will be expected to practice in accordance within Trust policies,
guidelines, standards and statutory requirements and operate within defined
competency boundaries.
The
jobholder will work within a ward, clinical department or community setting as
part of a multidisciplinary team.
The
jobholder must comply with the wearing of PPE as appropriate to the clinical
situation - this may involve wearing face masks for a considerable length of
time
About us
Leeds
is a large city with the third largest metropolitan population in the country.
The Leeds Teaching Hospitals NHS Trust is one of the largest NHS Trusts in the
UK. The Bexley Wing of St James Hospital is a state-of-the-art oncology centre,
serving the whole region.
Ward
L23 is situated at G floor Jubilee Wing in LGI. The ENT/Maxillofacial sits with
Head and Neck Clinical Service Unit.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
Establish and maintain effective
communication with patients, families and carers
Develop and maintain appropriate
relationships, communication and teamwork with members of the
multi-disciplinary team within the ward and or department
Assist in the welcome and reception
of patients into the clinical area
Demonstrate a variety of
communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other
linguistic issues
Communicate effectively with all
health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible
documentation adhering to standards in accordance with trust policies and
guidance
Ensure compliance with Trust
policies and procedures regarding confidentiality of data and data security
Communicate with colleagues and
members of the multi-disciplinary team clearly and effectively in written,
verbal and electronic format (this may include accessing and updating patient
records on central databases or electronic systems).
Occasionally participates in and
contribute to local audits (e.g. hand hygiene audit)
Escalate concerns with regards to
patients physical or psychological needs, or changes in their clinical
condition to a registered practitioner within appropriate time frames
Effective use of communication
skills when responding to patients, relatives or carers concerns and
complaints, contributing to the ward, unit or department team action plan to
achieve local resolution.
Ensures, in liaison with registered
practitioners that interpreters are utilised as appropriate to support
patients understanding and communication needs.
Ability to answer phone,
effectively managing the enquiry.
Job description
Job responsibilities
Establish and maintain effective
communication with patients, families and carers
Develop and maintain appropriate
relationships, communication and teamwork with members of the
multi-disciplinary team within the ward and or department
Assist in the welcome and reception
of patients into the clinical area
Demonstrate a variety of
communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other
linguistic issues
Communicate effectively with all
health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible
documentation adhering to standards in accordance with trust policies and
guidance
Ensure compliance with Trust
policies and procedures regarding confidentiality of data and data security
Communicate with colleagues and
members of the multi-disciplinary team clearly and effectively in written,
verbal and electronic format (this may include accessing and updating patient
records on central databases or electronic systems).
Occasionally participates in and
contribute to local audits (e.g. hand hygiene audit)
Escalate concerns with regards to
patients physical or psychological needs, or changes in their clinical
condition to a registered practitioner within appropriate time frames
Effective use of communication
skills when responding to patients, relatives or carers concerns and
complaints, contributing to the ward, unit or department team action plan to
achieve local resolution.
Ensures, in liaison with registered
practitioners that interpreters are utilised as appropriate to support
patients understanding and communication needs.
Ability to answer phone,
effectively managing the enquiry.
Person Specification
Skills & Behaviours
Essential
- Reliable and trustworthy
- Interpersonal skills, confident and enthusiastic
- Competent in written, electronic and verbal communication skills
- Team working
- Willingness to learn and develop their role
Experience
Essential
- Significant experience of working within a healthcare setting delivering clinical and or personal care
- Insight into roles responsibilities of post
- Basic IT skills
Qualifications
Essential
- NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification
- The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
- Commitment to undergo training and education as required
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
- Ability to travel in between Trust premises and patient homes for posts that involve community visits
Desirable
- Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))
Person Specification
Skills & Behaviours
Essential
- Reliable and trustworthy
- Interpersonal skills, confident and enthusiastic
- Competent in written, electronic and verbal communication skills
- Team working
- Willingness to learn and develop their role
Experience
Essential
- Significant experience of working within a healthcare setting delivering clinical and or personal care
- Insight into roles responsibilities of post
- Basic IT skills
Qualifications
Essential
- NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification
- The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
- Commitment to undergo training and education as required
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
- Ability to travel in between Trust premises and patient homes for posts that involve community visits
Desirable
- Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
