Leeds Teaching Hospitals

Clinical Support Worker

The closing date is 24 October 2025

Job summary

An exciting opportunity has arisen for a Band 2 Clinical Support Worker in the Neurophysiology Department, which is part of the Neurosciences CSU. This post combines aspects of the clinical support worker role with a band 2 admin role ensuring the applicant receives full training in both aspects of the role and giving the applicant experience and qualifications in both. This dual role will allow the postholder to develop skills and experience in a varied and busy department.

Main duties of the job

This role will involve booking outpatient appointments, answering the telephone, dealing with queries from other departments, GPs, clinicians and the general public. You will also assist the Patient Services Co-ordinator with any other admin tasks. You will assist the clinicians by chaperoning patients and helping the patients to dress/undress (if required), ensure patients fully understand the test they are having, assist the clinician with medical equipment and stock taking/ordering. This will be a very varied role and full training and support is available.

About us

The neurophysiology department is an extremely small team, consisting of 4 consultant neurophysiologists, 9 physiologists, 2 clinical support workers and 3 admin team members. We receive around 8000 referrals per year for various neurophysiology tests so it is extremely busy. As we are such a small team everyone works together to ensure the best possible patient journey. The best thing about working in neurophysiology is the happy atmosphere and the closeness of the team. We also work very closely with our Neurology admin department and help each other when required, which will give the postholder more experience of working in different units within the Neurosciences CSU.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-NUR-703

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Job description

Job responsibilities

The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.

The jobholder will assist in the overall implementation of care as part of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.

The jobholder will work within the department of Clinical Neurophysiology, based at the LGI site. Some cross site work will also be required.

The job holder will also work with the administration team where necessary with any related administration duties.

It may be necessary to complete further specialised training to fit the needs of the neurophysiology department.

Job description

Job responsibilities

The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within the department of Clinical Neurophysiology, based at the LGI site. Some cross site work will also be required.

The job holder will also work with the administration team where necessary with any related administration duties.

It may be necessary to complete further specialised training to fit the needs of the neurophysiology department.

Person Specification

Qualifications

Essential

NVQ2 in Health & Social Care, Level 2 diploma in Healthcare support or equivalent health care related qualification

Desirable

Basic skills in Maths and English 1 (equivalent of GCSE 1-9 (A*-G))

Experience

Essential

Previous experience of working in an office and basic IT skills
Experience of working within a healthcare setting or delivering clinical and/or personal care
Good interpersonal skills
Caring and motivated, compassionate, reliable and trustworthy, willingness to learn and develop their role
Please read the full person specification attached.

Desirable

Experience in an NHS setting with use of relevant systems

Person Specification

Qualifications

Essential

NVQ2 in Health & Social Care, Level 2 diploma in Healthcare support or equivalent health care related qualification

Desirable

Basic skills in Maths and English 1 (equivalent of GCSE 1-9 (A*-G))

Experience

Essential

Previous experience of working in an office and basic IT skills
Experience of working within a healthcare setting or delivering clinical and/or personal care
Good interpersonal skills
Caring and motivated, compassionate, reliable and trustworthy, willingness to learn and develop their role
Please read the full person specification attached.

Desirable

Experience in an NHS setting with use of relevant systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)