Leeds Teaching Hospitals

Senior Clinical Support Worker (XR03)

The closing date is 11 September 2025

Job summary

We are looking for Rehabilitation assistants to join the Critical Care Rehab team at LTHT for a 12-month secondment. The team covers both LGI and St James University Hospital.

We are looking for experienced, dynamic, motivated, compassionate individual who can ensure the consistent delivery of high-quality patient centred care to the patients nursed within our critical care units and when they step down to the ward. The successful candidates will be expected to work clinically within the multi-disciplinary team, maintain high standards of practice and deliver outstanding care.

Applicants must hold the right to work to be eligible to apply for this role.

Main duties of the job

If you are successfully shortlisted you will be invited to interview Sept 2025.

The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will be expected to work under the support and supervision of a registered practitioner

The job holder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome

The jobholder will contribute to the maintenance of an environment for effective care

The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries

About us

Adult Critical Care consists of 5 Critical Care units, 3 at Leeds General Infirmary (General Critical Care, Cardiac Critical Care, and Neurosurgical Critical Care) and 2 at St James Hospital (General Critical Care and Surgical- Oncology Critical Care).

The Critical Care Rehabilitation Team works across all 5 units within Critical Care and follows patients as they leave ICU and step down to the ward on their onward journey of Rehabilitation after Critical illness.

Leeds teaching hospital is leading the way in ICU rehab within the UK and is continually developing as a service.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

C9298-NUR-688

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Job description

Job responsibilities

Job Title: Senior Clinical Support Worker

Reports to: Senior Sister, Charge Nurse or Team Leader

Band: 3

Department: ACC Rehab Team

Location Crosssite

AfC Job No: 2051i

JOB PURPOSE/SUMMARY

The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will undertake a range of delegated clinical patient care duties under the support and supervision of a registered practitioner.

The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.

The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.

The jobholder will work within a ward, clinical department or community setting as part of a multidisciplinary team.

The jobholder must comply with the wearing of PPE as appropriate to the clinical situation - this may involve wearing face masks for a considerable length of time.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Communication and Working Relationship

Establish and maintain effective communication with patients, families, carers and patient groups

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

Participate in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry

Clinical Responsibilities

Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner

Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.

Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.

Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.

Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the ward or department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

Understand the need to maintain and respect patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Education, Health, Safety and Security

Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.

Recognise the importance of health education and teaching of patients and their carers and inform senior staff where this might be required

Ensure equipment and resources are used appropriately, efficiently and economically

Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

Participate in in-service training

Complete annual mandatory and priority training requirements within agreed timescales

Participate in own and others annual performance appraisal

Supervision and leadership

Will be expected to lead a team of clinical support workers on a shift by shift basis

Will be expected to contribute to mentorship and appraisal of junior staff.

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

Any Further Information please see Job Description attached.

Job description

Job responsibilities

Job Title: Senior Clinical Support Worker

Reports to: Senior Sister, Charge Nurse or Team Leader

Band: 3

Department: ACC Rehab Team

Location Crosssite

AfC Job No: 2051i

JOB PURPOSE/SUMMARY

The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will undertake a range of delegated clinical patient care duties under the support and supervision of a registered practitioner.

The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.

The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.

The jobholder will work within a ward, clinical department or community setting as part of a multidisciplinary team.

The jobholder must comply with the wearing of PPE as appropriate to the clinical situation - this may involve wearing face masks for a considerable length of time.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Communication and Working Relationship

Establish and maintain effective communication with patients, families, carers and patient groups

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

Participate in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry

Clinical Responsibilities

Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner

Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.

Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.

Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.

Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the ward or department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

Understand the need to maintain and respect patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Education, Health, Safety and Security

Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.

Recognise the importance of health education and teaching of patients and their carers and inform senior staff where this might be required

Ensure equipment and resources are used appropriately, efficiently and economically

Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

Participate in in-service training

Complete annual mandatory and priority training requirements within agreed timescales

Participate in own and others annual performance appraisal

Supervision and leadership

Will be expected to lead a team of clinical support workers on a shift by shift basis

Will be expected to contribute to mentorship and appraisal of junior staff.

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

Any Further Information please see Job Description attached.

Person Specification

Experience

Essential

  • Significant experience of working within a healthcare setting delivering personal and clinical care.
  • Utilisation of planning and organisational skills
  • Insight into roles responsibilities of post.
  • Basic IT skills.
  • Caring and motivated
  • Compassionate
  • Courageous
  • Reliable and trustworthy
  • Interpersonal skills, confident and enthusiastic
  • Willingness to learn and develop their role
  • Good interpersonal skills
  • Team working.
  • Ability to organise and prioritise workload.
  • Competent in written, electronic and verbal communication skills

Desirable

  • Significant experience of working within the speciality or department.

Qualifications

Essential

  • NVQ 3 in Health and Social Care,
  • Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent experience.
  • The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
  • Commitment to undergo training and education as required.
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
  • Ability to travel in between Trust premises and patient homes for posts that involve community visits.

Desirable

  • Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C).
Person Specification

Experience

Essential

  • Significant experience of working within a healthcare setting delivering personal and clinical care.
  • Utilisation of planning and organisational skills
  • Insight into roles responsibilities of post.
  • Basic IT skills.
  • Caring and motivated
  • Compassionate
  • Courageous
  • Reliable and trustworthy
  • Interpersonal skills, confident and enthusiastic
  • Willingness to learn and develop their role
  • Good interpersonal skills
  • Team working.
  • Ability to organise and prioritise workload.
  • Competent in written, electronic and verbal communication skills

Desirable

  • Significant experience of working within the speciality or department.

Qualifications

Essential

  • NVQ 3 in Health and Social Care,
  • Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent experience.
  • The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
  • Commitment to undergo training and education as required.
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
  • Ability to travel in between Trust premises and patient homes for posts that involve community visits.

Desirable

  • Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Band 6 Rehab Sister

Natalie Buttery

Natalie.buttery@nhs.net

01133928441

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

C9298-NUR-688

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Supporting documents

Privacy notice

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