Job summary
An exciting opportunity has arisen for a Band 2
Clinical Support Worker in the Neurophysiology Department, which is part of the
Neurosciences CSU. This post combines aspects of the clinical support worker
role with a band 2 admin role ensuring the applicant receives full training in
both aspects of the role and giving the applicant experience and qualifications
in both. This dual role will allow the postholder to develop skills and
experience in a varied and busy department.
Main duties of the job
This role will involve booking outpatient
appointments, answering the telephone, dealing with queries from other
departments, GPs, clinicians and the general public. You will also assist the
Patient Services Co-ordinator with any other admin tasks. You will assist the
clinicians by chaperoning patients and helping the patients to dress/undress
(if required), ensure patients fully understand the test they are having,
assist the clinician with medical equipment and stock taking/ordering. This
will be a very varied role and full training and support is available.
About us
The
neurophysiology department is an extremely small team, consisting of 4
consultant neurophysiologists, 9 physiologists, 2 clinical support workers and
3 admin team members. We receive around 8000 referrals per year for various
neurophysiology tests so it is extremely busy. As we are such a small team
everyone works together to ensure the best possible patient journey. The best
thing about working in neurophysiology is the happy atmosphere and the
closeness of the team. We also work very closely with our Neurology admin
department and help each other when required, which will give the postholder
more experience of working in different units within the Neurosciences CSU.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
The
jobholder will be actively involved in providing direct and indirect
compassionate care for patients in support of and supervised by a registered
practitioner.
The
jobholder will assist in the overall implementation of care as part of the
multi professional team. The jobholder is expected to deliver and maintain high
standards of acute and planned care. The jobholder will be skilled in taking
appropriate action(s) to achieve the planned outcome.
The
jobholder will contribute to the maintenance of an environment for effective
care.
The
jobholder will be expected to practice in accordance with Leeds Teaching
Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory
requirements and operate within defined competency boundaries.
The
jobholder will work within the department of Clinical Neurophysiology, based at
the LGI site. Some cross site work will also be required.
The
job holder will also work with the administration team where necessary with any
related administration duties.
It may be necessary to complete further specialised
training to fit the needs of the neurophysiology department.
Job description
Job responsibilities
The
jobholder will be actively involved in providing direct and indirect
compassionate care for patients in support of and supervised by a registered
practitioner.
The
jobholder will assist in the overall implementation of care as part of the
multi professional team. The jobholder is expected to deliver and maintain high
standards of acute and planned care. The jobholder will be skilled in taking
appropriate action(s) to achieve the planned outcome.
The
jobholder will contribute to the maintenance of an environment for effective
care.
The
jobholder will be expected to practice in accordance with Leeds Teaching
Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory
requirements and operate within defined competency boundaries.
The
jobholder will work within the department of Clinical Neurophysiology, based at
the LGI site. Some cross site work will also be required.
The
job holder will also work with the administration team where necessary with any
related administration duties.
It may be necessary to complete further specialised
training to fit the needs of the neurophysiology department.
Person Specification
Qualifications
Essential
- NVQ2 in Health & Social Care, Level 2 diploma in Healthcare support or equivalent health care related qualification
Desirable
- Basic skills in Maths and English 1 (equivalent of GCSE 1-9 (A*-G))
Experience
Essential
- Previous experience of working in an office and basic IT skills
- Experience of working within a healthcare setting or delivering clinical and/or personal care
Skills & behaviours
Essential
- Good interpersonal skills
- Caring and motivated, compassionate, reliable and trustworthy, willingness to learn and develop their role
Person Specification
Qualifications
Essential
- NVQ2 in Health & Social Care, Level 2 diploma in Healthcare support or equivalent health care related qualification
Desirable
- Basic skills in Maths and English 1 (equivalent of GCSE 1-9 (A*-G))
Experience
Essential
- Previous experience of working in an office and basic IT skills
- Experience of working within a healthcare setting or delivering clinical and/or personal care
Skills & behaviours
Essential
- Good interpersonal skills
- Caring and motivated, compassionate, reliable and trustworthy, willingness to learn and develop their role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
