Job responsibilities
JOB
DESCRIPTION AND PERSON SPECIFICATION
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1.
JOB DETAILS
Job
Title: Clinical Support Worker
(Nursing)
Reports
to: Senior Clinical Support Worker
Accountable
to: Matron
Band:
2
Unit/Department: Adult Critical Care
CSU: Adult
critical Care
Location Adult
Critical Care
Date:
July 2025
AfC
Job No: 2050h
2.
JOB PURPOSE/SUMMARY The jobholder
will be actively involved in providing direct and indirect compassionate care
for patients in support of and supervised by a registered practitioner.
The
jobholder will assist in the overall implementation of care as part jobholder
will be skilled in taking appropriate action(s) to achieve the of the multi professional team. The jobholder
is expected to deliver and maintain high standards of acute and planned care.
The
planned
outcome.
The
jobholder will contribute to the maintenance of an environment for effective care.
The
jobholder will be expected to practice in accordance with Leeds Teaching
Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory
requirements and operate within defined competency boundaries
The
jobholder will work within a ward or clinical department.
4.
PRINCIPAL DUTIES & AREAS OF
RESPONSIBILITY Communication and Working Relationships
Establish and maintain effective
communication with patients, families and carers
Develop and maintain appropriate
relationships, communication and teamwork with members of the
multi-disciplinary team within the ward and or department
Assist in the welcome and reception
of patients into the clinical area
Demonstrate a variety of
communication skills with patients who may have communication needs and
difficulties e.g. confusion, dementia or
other linguistic issues
Communicate effectively with all
health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible
documentation adhering to standards in accordance with trust policies and
guidance
Ensure compliance with Trust policies
and procedures regarding confidentiality of data and data security
Communicate with colleagues and
members of the multidisciplinary team clearly and effectively in written,
verbal and electronic format (this may include accessing and updating patient
records on central databases or electronic systems).
Occasionally participates in and
contribute to local audits (e.g. hand hygiene audit)
Escalate concerns with regards to
patients physical or psychological needs, or changes in their clinical
condition to a registered practitioner within appropriate time frames
Effective use of communication skills
when responding to patients, relatives or carers concerns and complaints,
contributing to the ward, unit or department team action plan to achieve local
resolution.
Ensures, in liaison with registered
practitioners that interpreters are utilised as appropriate to support patients
understanding and communication needs.
Ability to answer phone, effectively
managing the enquiry.
Clinical
activities to be undertaken under the direction and supervision of a registered
practitioner
Provide and deliver a high standard
of compassionate personal care recognising and meeting the specific needs of
the patients
Following training and assessment,
competently undertake agreed clinical tasks relevant to the post and clinical
area
Acknowledge any limitations of
competence in accepting care activities outside agreed limitations and inform a
registered practitioner
Assist in planning, implementation
and evaluation of individual programmes of care for patients
Document interventions performed and
care delivered, ensuring that the record is countersigned by a registered
practitioner where appropriate.
Assist
in the recording of fluid balance, reporting
discrepancies to a registered
practitioner.
Assist the patient with all aspects
of their personal hygiene.
Assist in the safe moving and
handling of all patients utilising appropriate equipment.
Assist the patient with their
elimination needs; including bowel and urinary catheter care.
Provide care for patients with
reduced mobility; to include skin integrity, pressure area care and measurement
and application of anti-embolic stockings
Assist in ensuring patients
nutritional needs are met.
Carry out clinical observations on
patients, recording and reporting abnormalities and changes in patients
condition to the registered practitioner
Utilise early warning score
indicators (e.g. NEWS) to recognise any patient deterioration and or sudden
change in condition, reporting immediately to a registered practitioner.
Collect equipment for clinical
procedures as directed by the registered practitioner. Safely dispose of
equipment, post procedure, restocking where appropriate
Assist in safe and appropriate use
and maintenance of equipment
Assist in the correct handling and
dispatch of specimens Safe
disposal of soiled linen and clinical waste from the ward or department
Participate in the process of
involving relatives and or carers in the provision of patient care
Contribute to the psychological and
spiritual needs of patients using diversionary and comfort measures as
appropriate Acts as a chaperone
as per chaperone policy.
Assist in the performing of last
offices for deceased patients. Undertake
the escort of patients to other departments and ward as instructed by a
registered practitioner
Organise and prioritise time
effectively
Undertake duties on different wards,
departments or clinical areas as and
when required by service demands
Act in such a way that safeguards the
health and wellbeing of children & vulnerable adults at all times. Is
familiar with and adheres to, the LTHT safeguarding policies.
Other
Responsibilities
Participate in the use of the Leeds
Improvement Method to improve the quality and safety of the service.
Contribute to the prevention and
control of infection in line with Trust
guidelines
Assist in maintenance of accurate
records and
documentation,
with regard to legal requirements,
confidentiality and management of information.
Ensure that essential information
on the patients condition and progress
is recorded in accordance with Trust guidelines Understand and demonstrate the need to maintain and respect
patient confidentiality
Promote and value the rights,
responsibilities and diversity of people ensuring religious and cultural needs
are addressed
Education,
Health, Safety and Security
Ensure safe keeping and
transportation of patient property and valuables in accordance with Trust
policy
Ensure equipment and resources are
used appropriately, efficiently and economically
Maintain a safe working environment,
reporting incidents, accidents, complaints according to Trust policy.
Participate in in-service training Complete
priority and mandatory training requirements in the required time frames.
Participate in annual performance
appraisal
To be alert to issues of risk and
concern about care provided raising any
concerns observed via the Trusts Whistleblowing Policy and supporting
processes.
5.
THE LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this as
a strength, as well as a responsibility. They have been developed by our staff
and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Respect the contribution of all
members within the team and the importance of working together to provide
quality and safe patient care.
Commitment to contributing to a
quality service in an efficient and effective manner.
Commitment to ensuring each person is
entitled to respect, dignity, equal and human rights.
Recognises the importance of
confidentiality.
Commitment to support, uphold and
demonstrate the core values and behaviours of LTHT
6.
WEST YORKSHIRE ASSOCIATION OF
ACUTE TRUSTS (WYAAT)
Leeds
Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute
Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West
Yorkshire and Harrogate working together to provide the best possible care for
our patients.
By
bringing together the wide range of skills and expertise across West Yorkshire
and Harrogate we are working differently, innovating and driving forward change
to deliver the highest quality care. By
working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a
part of that change.
WYAAT
is the acute sector arm of the West Yorkshire and Harrogate Health and Care
Partnership, one of the largest integrated care systems in the country. The
Partnerships ambition is for everyone to have the best possible health and
wellbeing, and the work of WYAAT, and each individual trust, supports that
ambition.
7. INFECTION CONTROL The jobholder must comply at all times with
the Leeds Teaching Hospitals NHS Trust Infection Control policies, in
particular by practising Universal Infection Control Precautions. Hand hygiene
must be performed before and after contact with patients and their
environment.
8. HEALTH AND SAFETY / RISK MANAGEMENT All
staff are responsible for working with their colleagues to maintain and improve
the quality of services provided to our patients and other
policies,
in particular by following agreed security and safer working service
users. This includes complying at all
times with the Leeds Teaching Hospitals NHS Trust Policies, including Health
and Safety procedures, and reporting incidents using the Trust Incident
Reporting system.
please
see Job Description
