Leeds Teaching Hospitals

Senior Clinical Support Worker (XR03)

This job is now closed

Job summary

Are you a Clinical Support Worker looking to take the next step in your career? We're looking for enthusiastic and motivated Senior Clinical Support Workers to join our teams at St Jamess Hospital:

We have two full-time posts that one will be based in the Adult Cystic Fibrosis Ward (J06) Caring for younger adults with Cystic Fibrosis and one will be based in the General Respiratory Ward (J09) Supporting older and younger adults with COPD, Asthma, ILD, lung cancer, and other respiratory conditions. About the Roles:

J06 - Cystic Fibrosis Ward: Join a state-of-the-art 12-bed inpatient unit, delivering care to young adults with cystic fibrosis. This role requires excellent interpersonal skills and the ability to connect with younger patients.

J09 - General Respiratory Ward: Provide high-quality care to adults with chronic and acute respiratory conditions, this role requires strong leadership skills to support a team of CSW's per shift.

This role requires a compassionate, patient-centred approach with a focus on providing high quality care.

What We're Looking For: Experience with looking after people with long term conditions

Excellent communication skills to engage with our diverse patient groups

Ability to work well in a multidisciplinary team and adapt in a fast-paced environment

Passion for delivering high-quality, patient-centred care

If youre ready to make a difference and advance your career, apply now and join our dedicated team.

Main duties of the job

As a Senior Clinical Support Worker on the Adult Cystic Fibrosis (J06) or General Respiratory Ward (J09), you will provide compassionate care to patientsyoung adults with cystic fibrosis or older adults with chronic respiratory conditions like COPD, ILD, and lung cancer.

Key Responsibilities:

Provide direct and indirect patient care in support of the multidisciplinary team, helping manage complex respiratory conditions.

Undertake delegated clinical duties such as cannulation, venepuncture and ECG's under supervision.

Lead in providing exemplary personalised patient centred care.

On J09 Lead and mentor a team of Clinical Support Workers and Apprentices, ensuring the smooth running of the ward.

Build close professional relationships with patients to support their physical and psychological recovery.

Maintain a safe, effective care environment that promotes patient well-being and aligns with Trust policies and statutory requirements.

Work collaboratively in a multidisciplinary team, taking initiative to achieve the best patient outcomes.

If you're passionate about advancing your career in a supportive, dynamic environment, apply today and help deliver exceptional care to those who need it most.

About us

Come and join our team in Leeds and become part of The Leeds Way sharing our vision and values. Our Trust is recognised for our staff engagement, great care and rated GOOD by the Care Quality Commission.

Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.

At Cardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values. Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

17 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9298-NUR-599

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

Principal Duties & Areas of Responsibility

Communication and Working Relationship

Establish and maintain effective communication with patients, families, carers and patient groups

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

Participate in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry

Clinical Responsibilities

Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner

Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition,reporting immediately to the registered practitioner.

Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.

Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.

Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the ward or department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

Understand the need to maintain and respect patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Education, Health, Safety and Security

Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.

Recognise the importance of health education and teaching of patients and their carers and inform senior staff where this might be required

Ensure equipment and resources are used appropriately, efficiently and economically

Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

Participate in in-service training

Complete annual mandatory and priority training requirements within agreed timescales

Participate in own and others annual performance appraisal

Supervision and leadership

Will be expected to lead a team of clinical support workers on a shift by shift basis

Will be expected to contribute to mentorship and appraisal of junior staff.

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.