Job responsibilities
JOB
DESCRIPTION AND PERSON SPECIFICATION 1. JOB DETAILS Job Title: Senior
Clinical Support Worker (Nursing) Reports to: Senior Sister, Charge Nurse or
Team Leader Accountable to: Matron Band: 3 Unit/Department: Pontefract
Satellite Unit Directorate: Abdominal Medicine & Surgery Location St
Jamess Hospital 2. JOB PURPOSE
The
jobholder will be actively involved in providing direct and indirect
compassionate care for patients in support of the multidisciplinary team. The
jobholder will undertake a range of delegated clinical patient care duties
and can be expected to work under direct or indirect supervision by a
registered practitioner. The jobholder will assist in the overall
implementation and evaluation of care as part of the multi professional team.
The jobholder is expected to plan, implement, deliver and maintain high
standards of patient care. The jobholder will be skilled in taking
appropriate action(s) and acting on own initiative to achieve the planned
outcome. The jobholder will contribute to the maintenance of an environment
for effective care. The jobholder will be expected to lead a team of clinical
support workers and apprentice clinical support workers. The jobholder will
be expected to practice in accordance within Trust policies, guidelines,
standards and statutory requirements and operate within defined competency
boundaries. 3. JOB DIMENSIONS The jobholder will work within a ward, clinical
department or community setting as part of a multidisciplinary team. 4.
ORGANISATIONAL CHART 5. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Qualifications NVQ 3 in Health and Social care, Diploma in Health Level 3,
Diploma in Health and Social Care Level 3 or equivalent health care related
qualification. It may be necessary to complete additional modules within
the first 12 months of employment to comply with Trust core module
requirements. The Care Certificate or in the absence of this the jobholder
must successfully attain the Care Certificate within the first 3 months of
employment. Internal applicants only in the absence of a relevant healthcare
qualification: Significant experience within a Band 3 CSW post Experience
Significant experience of working within a healthcare setting delivering
personal and clinical care Utilisation of planning and organisational
skills Significant experience of working in an acute health care setting
delivering personal and clinical care (desirable) Significant experience of
working within the speciality or department (desirable) Training Commitment
to undergo training and education as required within the role Will be
required to deliver training to other staff and patient groups
Special
Knowledge Insight into role and responsibilities of post Basic IT skills
Disposition / Attitude Good interpersonal skills Able to work as part of
a multidisciplinary team Patient focused Positive, compassionate and
caring attitude Courageous Motivated Flexible and adaptable Practical
Skills Effectively communicate with patients, their families and or carers
and members of the multidisciplinary team Competent in written and verbal
communication skills Competent in the use of information technology Able
to organise and prioritise workload Able to accept delegation and work
acting on own initiative without direct supervision 6. THE LEEDS WAY VALUES
Our values are part of what make us different from other trusts, so we see
this as a strength, as well as a responsibility. They have been developed by
our staff and set out what they see as important to how we work. Our five
values are: Patient-centred Collaborative Fair Accountable
Empowered All our actions and endeavours will be guided and evaluated through
these values Additionally the following are core values which relate
specifically to this post: Respect the contribution of all members within
the team and the importance of working together to provide quality and safe
patient care. Commitment to contributing to a quality service in an
efficient and effective manner. Commitment to ensuring each person is
entitled to respect, dignity, equal and human rights. Recognises the
importance of confidentiality. Commitment to support, uphold and
demonstrate the core values and behaviours of LTHT 7. WEST YORKSHIRE
ASSOCIATION OF ACUTE TRUST (WYAAT) Leeds Teaching Hospitals NHS Trust is part
of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of
the NHS hospital trusts from across West Yorkshire and Harrogate working
together to provide the best possible care for our patients. By bringing
together the wide range of skills and expertise across West Yorkshire and
Harrogate we are working differently, innovating and driving forward change
to deliver the highest quality care. By working for Leeds Teaching Hospitals
NHS Trust this is your opportunity to be a part of that change.
WYAAT
is the acute sector arm of the West Yorkshire and Harrogate Health and Care
Partnership, one of the largest integrated care systems in the country. The
Partnerships ambition is for everyone to have the best possible health and
wellbeing, and the work of WYAAT, and each individual trust, supports that
ambition. 8. CORE BEHAVIOURS AND SKILLS Personal Caring Compassionate
Motivated Courageous Communication Literacy ( Level 2 standard ) Numeracy
(Level 2 standard) Verbal, non-verbal Verbal/written command of English
Customer care skills Responsibility to others Reliable Trustworthy
Adaptable Safety Care of environment Moving and Handling Fire and
Evacuation 9. CORE KNOWLEDGE AND UNDERSTANDING Principles of infection
prevention and control Customer relations Maintaining a safe environment
Emergency procedures Record keeping Equality and diversity Principles
of safeguarding children and vulnerable adults 10. PRINCIPAL DUTIES & AREAS
OF RESPONSIBILITY Communication and Working Relationship Establish and
maintain effective communication with patients, families, carers and patient
groups Develop and maintain appropriate relationships, communication and
teamwork with members of the multi-disciplinary team within the
ward/department Assist in the welcome and reception of patients into the
clinical area Demonstrate a variety of communication skills with patients
who may have communication needs and difficulties e.g. confusion, dementia or
other linguistic issues Communicate effectively with all health, social
care providers, voluntary sectors and emergency services Maintain clear,
concise and legible documentation adhering to standards in accordance with
Trust policies and guidance Ensure compliance with Trust policies and
procedures regarding confidentiality of data and data security Communicate
with colleagues and members of the multi-disciplinary team clearly and
effectively in written, verbal and electronic format (this may include
accessing and updating patient records on central databases or electronic
systems). Participate in and contribute to local audits (e.g. hand hygiene
audit) Escalate concerns with regards to patients physical or psychological
needs, or changes in their clinical condition to a registered practitioner
within
appropriate time frames Effective use of communication skills when responding
to patients, relatives or carers concerns and complaints, contributing to
the ward, unit or department team action plan to achieve local resolution.
Ensures, in liaison with registered practitioners that interpreters are
utilised as appropriate to support patients understanding and communication
needs. Ability to answer phone, effectively managing the enquiry Clinical
Responsibilities Provide and deliver a high standard of compassionate
nursing care recognising and meeting the specific needs of the patients
Following training and assessment, competently undertake clinical activities
relevant to the post and clinical area as agreed Acknowledge any limitations
of competence in accepting care activities outside agreed limitations and
inform a registered practitioner Assist in planning, implementation and
evaluation of individual programmes of care for patients Document
interventions performed and care delivered, ensuring that record is
countersigned by a registered practitioner where appropriate. Assist in the
recording of fluid balance, reporting discrepancies to a registered
practitioner. Assist the patient with all aspects of their personal
hygiene. Assist in the safe moving and handling of all patients utilising
appropriate equipment. Assist the patient with their elimination needs;
including bowel and urinary catheter care. Provide care for patients with
reduced mobility; to include skin integrity, pressure area care and
measurement and application of anti-embolic stockings Assist in ensuring
patients nutritional needs are met. Carry out clinical observations on
patients, recognising, recording and reporting abnormalities and changes in
patients condition to the registered practitioner Utilise early warning
score indicators (e.g. NEWS) to recognise any patient deterioration/sudden
change in condition, reporting immediately to the registered practitioner.
Prepare and undertake interventions consistent with evidence based practice,
through applying knowledge and skills to determine nature of the clinical
care intervention required to meet patients requirements for care. Evaluate
and review the effect of any interventions and the patients agreed plan of
care and report outcomes of interventions to the registered practitioner.
Collect equipment for clinical procedures as directed by the registered
practitioner. Safely dispose of equipment, post procedure, restocking where
appropriate Assist in safe and appropriate use and maintenance of equipment
Assist in the correct handling and dispatch of specimens Safe disposal of
soiled linen and clinical waste from the ward or department.
