Job summary
Leeds
Teaching Hospitals NHS Trust is looking for an experienced and forward
thinking Business Manager to provide operational and strategic leadership for
our Neurosurgery and Pain Management services. This is an exciting
opportunity to play a key role in delivering our Trust Visionto be the best
for patient safety, quality and experienceand to lead teams in line with The
Leeds Way Values (Patient centred, Collaborative, Fair, Accountable,
Empowered).
The
post holder will drive high quality care, financial sustainability, and
service innovation within a large, complex clinical portfolio that delivers
life changing services to patients across the region.
About
You
We
are looking for a candidate who:
Has substantial experience managing
services in healthcare or a similarly complex environment.
Demonstrates excellent operational
leadership, workforce management, and financial oversight skills
Is confident working in a fast
paced environment with competing priorities and tight deadlines.
Can analyse data, interpret
performance information, and make informed, evidence based decisions.
Is able to build strong
relationships, influence a range of stakeholders, and support continuous
improvement.
Embodies The Leeds Way Values and
is committed to delivering high quality, patient centred NHS care.
Expected Shortlisting
Date
17/04/2026
Planned Interview
Date
29/04/2026
Main duties of the job
Main
Duties of the Job
Provide day to day operational
leadership for Neurosurgery and Pain Management services, ensuring care is
safe, efficient, and patient centred.
Lead workforce planning, capacity
modelling, and activity management to support clinical delivery and meet
performance standards.
Oversee financial management,
including budget control, cost improvement delivery and long term financial
sustainability.
Drive service redesign,
transformation, and quality improvement initiatives aligned to Trust
priorities and The Leeds Way.
Support clinical governance, risk
management, and compliance with statutory and regulatory requirements.
Lead and contribute to business
cases, service strategies, and wider divisional planning.
Build effective working
relationships with clinical, operational, and corporate colleagues to ensure
collaborative, integrated service delivery.
Act as the key point of contact for
operational issues, risks, and decision making across the service.
About us
Working
for Leeds Teaching Hospitals
Joining
us means becoming part of one of the largest and most respected NHS Trusts in
the country. You will be supported by experienced leaders, development
opportunities, and a culture that empowers staff to innovate and improve.
Our
Trust is committed to fairness, accountability and collaborative working, and
we welcome applicants who share these values and want to make a real
difference.
What
We Offer
The chance to shape and develop
specialist services delivering complex and life changing care.
A supportive leadership environment
with access to mentorship and professional development.
Opportunities to contribute to long
term service transformation.
A comprehensive range of NHS
benefits, including the NHS Pension Scheme and staff wellbeing support
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
post holder provides management support to the CSU or a component part of the
CSU. They will have responsibility for the performance of administrative and
clerical staff and will ensure that services are delivered within budget to
agreed quality standards and in accordance with agreed activity levels.
The
post holder will also work with members of their CSU and other senior
managers in the strategic development of the services provided by the CSU.
This will include strategic and operational business planning and monitoring,
and the development of relationships with key internal and external partners.
The post holder will ensure the CSU functions as an integral part of the
Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are
achieved simultaneously.
Devolved responsibility for both pay
and non pay budgets in the CSU
Responsible for staff who may work
Trust-wide across several disciplines and clinical specialties
Assist in the performance management
of the CSU
Line manage administrative, clerical
and secretarial staff within the CSU, and take management responsibility for
their personal development and performance review
Responsible for the procurement of
medical and scientific capital equipment
Assist in the operational aspects of
major service and capital planning
Contribute to developing and
sustaining capacity and capability in the CSU
Lead specific project work on behalf
of the General Manager
Deputise for the Service Manager or
General Manager, as directed
Actively assists in the development
and management of the CSU Cost Improvement Programme to ensure financial
balance involving the analysis of both pay and non-pay budgets to identify
recurrent savings
Makes judgements involving complex
facts or situations requiring analysis, interpretation and the comparison of
a range of options resulting in differing expert opinions and conflict; e.g.
managing clinical risks; agreeing strategies to meet patient access targets,
changing working practices
Contributes to the service
development agenda by identifying and assessing strategic options e.g.
service redesign; capacity and demand management; financial planning and
quality improvement. Presents proposals to the General Manager to input to
the broader strategic debate within the Trust. Understands the whole systems
impact liaising with external partners as appropriate
Leads the development, monitoring
and delivery of business and service plans and processes towards Trust and
National policies and targets
Manages the integration of a
variety of resources to deliver targets/patient pathways the majority of
which are ongoing
Assists in the development of and
monitors activity plans for the CSU, making adjustments as necessary
Leads the development of business
cases whether for changes to service, new equipment or new posts which impact
across the whole organisation
Ensures administration processes
support efficient patient pathways
Participates in the CSU involvement
of patients and representative groups in service planning and development.
Works in partnership with CSU
colleagues and other CSU Teams and external agencies to ensure high quality
patient care is delivered within Trust frameworks the Trusts short to medium
term objectives are delivered
Leads and motivates staff in the
delivery of quality patient care across complex clinical and business
environments and services
Identifies and leads projects to
modernise and improve service delivery and patient access
Participates appropriately in the
investigation of complaints
On behalf of the General Manager,
leads specific project work within the CSU and on cross-CSU issues
Manages waiting lists, leading
change where necessary to ensure targets are met
Ensures that all patient and
service related policies, including modernisation strategies such as booking
and partial booking are implemented
Assist with policy development
across the organisation relevant to local area e.g. MAJAX, Winter Plan,
National Service Frameworks
Ensures the local implementation of
Trust policies and procedures e.g. People and Corporate Governance, Health
and Safety
Assists the General Manager in the
development and monitoring of Service Level Agreements for services provided
by or to other CSUs
Manages agreed budgets to ensure
the efficient and effective use of such resources and the achievement of all
financial targets
Recruits and line-manages
administrative and clerical staff across the CSU. Provides leadership of
these staff and ensures appropriate arrangements are in place to set
objectives, monitor performance, agree and review development needs and
ensure staff understand and can achieve the required results
Assists in disciplinary and
grievance matters
Identifies information needs of the
CSU and ensures the accuracy and use of information related to patient
processes
Produces reports and proposals,
including spreadsheets, some of which are complex and involve bids for
additional funding from Commissioners
Supports the General Manager in the
interface with commissioners
Contributes to Trust wide
activities (e.g. Improving Working Lives, External Quality Accreditation,
Information Systems Development, Bed Management etc) taking a lead
responsibility for selected pieces of work
Deputises for the General Manager,
as directed
Undertakes audit work to facilitate
service improvement and collates and presents research results
Job description
Job responsibilities
The
post holder provides management support to the CSU or a component part of the
CSU. They will have responsibility for the performance of administrative and
clerical staff and will ensure that services are delivered within budget to
agreed quality standards and in accordance with agreed activity levels.
The
post holder will also work with members of their CSU and other senior
managers in the strategic development of the services provided by the CSU.
This will include strategic and operational business planning and monitoring,
and the development of relationships with key internal and external partners.
The post holder will ensure the CSU functions as an integral part of the
Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are
achieved simultaneously.
Devolved responsibility for both pay
and non pay budgets in the CSU
Responsible for staff who may work
Trust-wide across several disciplines and clinical specialties
Assist in the performance management
of the CSU
Line manage administrative, clerical
and secretarial staff within the CSU, and take management responsibility for
their personal development and performance review
Responsible for the procurement of
medical and scientific capital equipment
Assist in the operational aspects of
major service and capital planning
Contribute to developing and
sustaining capacity and capability in the CSU
Lead specific project work on behalf
of the General Manager
Deputise for the Service Manager or
General Manager, as directed
Actively assists in the development
and management of the CSU Cost Improvement Programme to ensure financial
balance involving the analysis of both pay and non-pay budgets to identify
recurrent savings
Makes judgements involving complex
facts or situations requiring analysis, interpretation and the comparison of
a range of options resulting in differing expert opinions and conflict; e.g.
managing clinical risks; agreeing strategies to meet patient access targets,
changing working practices
Contributes to the service
development agenda by identifying and assessing strategic options e.g.
service redesign; capacity and demand management; financial planning and
quality improvement. Presents proposals to the General Manager to input to
the broader strategic debate within the Trust. Understands the whole systems
impact liaising with external partners as appropriate
Leads the development, monitoring
and delivery of business and service plans and processes towards Trust and
National policies and targets
Manages the integration of a
variety of resources to deliver targets/patient pathways the majority of
which are ongoing
Assists in the development of and
monitors activity plans for the CSU, making adjustments as necessary
Leads the development of business
cases whether for changes to service, new equipment or new posts which impact
across the whole organisation
Ensures administration processes
support efficient patient pathways
Participates in the CSU involvement
of patients and representative groups in service planning and development.
Works in partnership with CSU
colleagues and other CSU Teams and external agencies to ensure high quality
patient care is delivered within Trust frameworks the Trusts short to medium
term objectives are delivered
Leads and motivates staff in the
delivery of quality patient care across complex clinical and business
environments and services
Identifies and leads projects to
modernise and improve service delivery and patient access
Participates appropriately in the
investigation of complaints
On behalf of the General Manager,
leads specific project work within the CSU and on cross-CSU issues
Manages waiting lists, leading
change where necessary to ensure targets are met
Ensures that all patient and
service related policies, including modernisation strategies such as booking
and partial booking are implemented
Assist with policy development
across the organisation relevant to local area e.g. MAJAX, Winter Plan,
National Service Frameworks
Ensures the local implementation of
Trust policies and procedures e.g. People and Corporate Governance, Health
and Safety
Assists the General Manager in the
development and monitoring of Service Level Agreements for services provided
by or to other CSUs
Manages agreed budgets to ensure
the efficient and effective use of such resources and the achievement of all
financial targets
Recruits and line-manages
administrative and clerical staff across the CSU. Provides leadership of
these staff and ensures appropriate arrangements are in place to set
objectives, monitor performance, agree and review development needs and
ensure staff understand and can achieve the required results
Assists in disciplinary and
grievance matters
Identifies information needs of the
CSU and ensures the accuracy and use of information related to patient
processes
Produces reports and proposals,
including spreadsheets, some of which are complex and involve bids for
additional funding from Commissioners
Supports the General Manager in the
interface with commissioners
Contributes to Trust wide
activities (e.g. Improving Working Lives, External Quality Accreditation,
Information Systems Development, Bed Management etc) taking a lead
responsibility for selected pieces of work
Deputises for the General Manager,
as directed
Undertakes audit work to facilitate
service improvement and collates and presents research results
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent professional qualification
- Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma
- Management qualification or post graduate diploma
Skills & Behaviours
Essential
- Give an example of managing a challenging budget
- How have you used data to identify performance issues and drive improvements?
- Give one example of direct experience in managing an 18 week RTT pathway
Experience
Essential
- Describe a time when you successfully managed operational pressures in a complex service area.
- How do you approach workforce planning and rota/scheduling issues?
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent professional qualification
- Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma
- Management qualification or post graduate diploma
Skills & Behaviours
Essential
- Give an example of managing a challenging budget
- How have you used data to identify performance issues and drive improvements?
- Give one example of direct experience in managing an 18 week RTT pathway
Experience
Essential
- Describe a time when you successfully managed operational pressures in a complex service area.
- How do you approach workforce planning and rota/scheduling issues?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
