Job summary
An exciting opportunity has arisen for a permanent position within the Neurosciences CSU team of Neurology. Hours are full time, 37.5 per week. This would be an ideal opportunity for someone looking to expand their experience and knowledge in the Trust. The successful candidate will provide comprehensive admin support for the Neurology team, based at the LGI.
General duties will include making patient appointments, answering telephone and email enquiries from patients, GPs and other hospital departments, dealing with consultant and nurse emails and requests and supporting the various referral to treatment targets. We are looking for a self-motivated, organized, flexible and hard working person.
Candidates will need excellent communication skills, the ability to work as part of a team, to work under minimal supervision and the ability to meet deadlines. Previous experience of working in an office environment is desirable.
Microsoft office or equivalent is an essential requirement to undertake this varied and interesting role, along with a GCSE or equivalent in English and Maths.
For informal enquiries, please contact Libby Johnson, Assistant PSC on 0113 3922507 or Linda Hayward, Business Manager on 0113 3922753
Expected Shortlisting Date
03/07/2025
Planned Interview Date
17/07/2025
Main duties of the job
Main duties are:
To provide a full clerical support service to the Department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying and distributing information by post or email.
To plan and book appointments in priority order in accordance with departmental policy in a timely and efficient manner and arrange transport/interpreting services where appropriate.
Check/enter patient and /or other details on the Patient Administration and other Systems.
To request and retrieve relevant information from the appropriate administration system (electronic or paper systems) as necessary including patient case notes.
Prepare documentation for processing, including inputting, photocopying or scanning.
To deal with telephone and in-person queries from patients and relatives, Trust staff and external agencies in a polite and helpful manner, observing the need for discretion and courtesy. Taking responsibility for returning any follow up calls as necessary
For full details, please see the attached job description.
About us
The Centre for Neurosciences CSU provides the clinical management support for the departments of neurology, neurosurgery, spinal surgery, pain, stroke and neurophysiology. Mr Robert Rathbone is the General Manager of the CSU. Dr Jonathan Bilmen is the Clinical Director and Ms Linda Hayward is the Business Manager for Neurology, Stroke and Neurophysiology.
There are currently 13 medical secretaries in the Neurology department and 4 clerical officers.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Details
Date posted
18 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9298-NEU-128
Job locations
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Employer details
Employer name
Leeds Teaching Hospitals
Address
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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