Job summary
We
are looking for a team player who can work to a high professional standard to
join the Pain Management Secretarial team. The post holder will be focusing
on the typing and administration for our Pain Management MDT team.
Full
training for the role will be provided. The successful applicant should
possess good organisational & communication skills and be computer
literate. Your ability to communicate will be assessed throughout your online
application & interview. Applicants should have previous secretarial
experience, NHS experience is desirable but not essential, & be educated
to GCSE standard (or equivalent).
Main duties of the job
The
role will involve general secretarial duties which include the typing of
correspondence, clinic letters, preparing the MDT/Audit meetings, dealing
with telephone enquiries and supporting the various referral to treatment
targets. You will expected to communicate with consultants and patients via
telephone, email and face to face.
This
is a full-time post. 37.5 hours a week Monday - Friday.
About us
The
Pain Management team is a busy and exciting department that offers ample
amount of opportunities to learn more about the service, CSU and LTHT.
The
Centre for Neurosciences is an exciting CSU to be a part of with lots of new
and interesting opportunities made available for staff.
This
post is based at the Leeds General Infirmary in a busy but friendly
department and you will be expected to prioritise your workload and undertake
multiple tasks whilst supporting the other band 4 Medical Secretaries. The
ability to work using your own initiative but also as part of a team is
essential.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The post holder will provide a comprehensive medical secretarial service to the Consultant and the medical team. They will support and administer processes to sustain the Consultants practice through administrative protocols, processes and procedures in line with service needs. They must be able to communicate sensitively and effectively with a wide range of people including patients, medical staff and colleagues. The secretary may be required to cover for colleagues during absence and work flexible hours when necessary.
Job description
Job responsibilities
The post holder will provide a comprehensive medical secretarial service to the Consultant and the medical team. They will support and administer processes to sustain the Consultants practice through administrative protocols, processes and procedures in line with service needs. They must be able to communicate sensitively and effectively with a wide range of people including patients, medical staff and colleagues. The secretary may be required to cover for colleagues during absence and work flexible hours when necessary.
Person Specification
Qualifications
Essential
- Qualified to RSA II typing/word processing or Equivalent.
- Proficient audio/copy typist.
- GCSE (or equivalent) English Language grade C or above
Desirable
- Shorthand.
- Medical terminology.
- European Computer Driving License (ECDL).
Skills & behaviours
Essential
- Demonstrate flexibility and working using own initiative
- Good Interpersonal and communication skills
- Knowledge and application of the Data Protection Act in relation to patient confidentiality
- IT skills
- A confident, respectful approach, willing to develop and maintain good working relationships
- Commitment to behaving honestly, openly, impartially and fairly.
- Commitment and enthusiastic, with a keen desire to attain high standards
- Good team working skills, able to carry out work with others, sharing good practice with colleagues.
Experience
Essential
- Experiences of secretarial and administrative processes and practices
- MS Office application experience
- Experience working within a fast paced environment and ability to multi task.
- Experience of working in a team environment.
Desirable
- Experience of PatientCentre/PAS
- Experience of NHS/Trust protocols/policies and procedures
- Diary management experience
Person Specification
Qualifications
Essential
- Qualified to RSA II typing/word processing or Equivalent.
- Proficient audio/copy typist.
- GCSE (or equivalent) English Language grade C or above
Desirable
- Shorthand.
- Medical terminology.
- European Computer Driving License (ECDL).
Skills & behaviours
Essential
- Demonstrate flexibility and working using own initiative
- Good Interpersonal and communication skills
- Knowledge and application of the Data Protection Act in relation to patient confidentiality
- IT skills
- A confident, respectful approach, willing to develop and maintain good working relationships
- Commitment to behaving honestly, openly, impartially and fairly.
- Commitment and enthusiastic, with a keen desire to attain high standards
- Good team working skills, able to carry out work with others, sharing good practice with colleagues.
Experience
Essential
- Experiences of secretarial and administrative processes and practices
- MS Office application experience
- Experience working within a fast paced environment and ability to multi task.
- Experience of working in a team environment.
Desirable
- Experience of PatientCentre/PAS
- Experience of NHS/Trust protocols/policies and procedures
- Diary management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
