Leeds Teaching Hospitals

Business Administration Apprentice (XN02)

The closing date is 30 December 2025

Job summary

Expected Shortlisting Date

31/12/2025

Planned Interview Date

14/01/2026

Join us as a Band 2 Pharmacy Business Administration Apprentice at Leeds Teaching Hospitals NHS Trust

Salary: 24,465

Contract: Fixed-term for 15 months

Hours: Full-time - Monday to Friday

Location: Moor House, 125 Moor Road, Leeds

An exciting opportunity has arisen for an enthusiastic, hardworking, and motivated individual to join our friendly Pharmacy Invoicing Team as a Business Administration Apprentice within Medicines Management & Pharmacy Services (MMPS)

This is an exciting opportunity for caring and compassionate individuals to begin a rewarding career in healthcare. As a Band 2 apprentice, you will combine practical training with study, working towards a nationally recognised qualification while supporting our dedicated teams.

This role is a perfect entry point for those with little to no previous experience, offering a comprehensive training programme to help you develop the skills and confidence needed for a successful career in the NHS.

Main duties of the job

What you'll do

Provide high-quality general administrative duties to ensure smooth running of the department.

Monitoring shared email inboxes and printing of new invoices received.

Organisation and archiving of delivery notes and invoices.

Learn and apply administration practices and standards in a supportive environment.

Work as a team player with excellent communication and organisational skills.

Contribute to providing a high standard of care to our patients.

What we're looking for

Values: We are looking for motivated and compassionate individuals who share our commitment to providing excellent patient care.

Maths and English: If you don't have GCSEs in maths and English, we will support you to gain these skills through functional skills qualifications as part of your apprenticeship.

Eligibility: You must be over 16 years old to apply and meet the government's eligibility criteria for apprenticeships.

What you can expect from us

Supportive environment: We offer a structured apprenticeship programme with substantial tutor and employer support.

Career pathway: Many of our apprentices go on to permanent roles and progress to higher-level apprenticeships.

Training: You will receive free and comprehensive training from our dedicated team.

Benefits: As an NHS employee, you will receive a range of benefits, including a competitive wage and pension scheme.

Ready to start your journey?

About us

MMPS is a forward thinking department that values the contribution of all our staff. There are plenty of opportunities to progress within different areas of our pharmacy services should you wish to.

MMPS is recognised in the organisation for our collaborative working and we continuously support our workforce to develop to their potential in delivering the best patient care.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Fixed term

Duration

15 months

Working pattern

Full-time

Reference number

C9298-MMP-456

Job locations

Leeds Teaching Hospitals Trust Moor House 125 Moor Road

Leeds

LS10 2JQ


Job description

Job responsibilities

1. Routine processing of patient or other correspondence/ documentation, within departmental guidelines.

2. Opening and distribution of post

3. Maintain filing systems, ensuring documents are kept in good order

4. Enter and retrieve relevant information, including patient information, and other documentation from the appropriate electronic or manual administration systems.

5. Prepare patient or other documentation for processing, including scanning, faxing, photocopying and filing.

6. Report and respond to any system faults and errors.

7. Answer routine telephone and in-person queries in a polite and helpful manner referring calls and callers as necessary to appropriate senior staff.

8. Ensure that requests for information are dealt with in an efficient and timely manner.

9. Ensuring the safe handling of confidential documents to meet the requirements of the Data Protection Act.

10. Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality.

11. Collect and deliver patient or other documentation/reports around Trust when required.

12. Assist the member of staff responsible for stationary stock in ensuring an appropriate level is maintained.

13. Assisting to maintain high standards of service, including:-

- Maintain a safe working environment, reporting incidents, accidents, complaints

- Understand the need to maintain and respect patient confidentiality

14. Such other duties as may be required from time to

Job description

Job responsibilities

1. Routine processing of patient or other correspondence/ documentation, within departmental guidelines.

2. Opening and distribution of post

3. Maintain filing systems, ensuring documents are kept in good order

4. Enter and retrieve relevant information, including patient information, and other documentation from the appropriate electronic or manual administration systems.

5. Prepare patient or other documentation for processing, including scanning, faxing, photocopying and filing.

6. Report and respond to any system faults and errors.

7. Answer routine telephone and in-person queries in a polite and helpful manner referring calls and callers as necessary to appropriate senior staff.

8. Ensure that requests for information are dealt with in an efficient and timely manner.

9. Ensuring the safe handling of confidential documents to meet the requirements of the Data Protection Act.

10. Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality.

11. Collect and deliver patient or other documentation/reports around Trust when required.

12. Assist the member of staff responsible for stationary stock in ensuring an appropriate level is maintained.

13. Assisting to maintain high standards of service, including:-

- Maintain a safe working environment, reporting incidents, accidents, complaints

- Understand the need to maintain and respect patient confidentiality

14. Such other duties as may be required from time to

Person Specification

Skills & behaviours

Essential

  • Motivated with the ability to work as part of a team
  • Professional attitude and behaviour
  • Basic Keyboard Skills
  • Attention to detail
  • Good time keeping
  • Able to work with agreed procedures and guidelines
  • Able to work in a team

Experience

Essential

  • Be aware of and demonstrate commitment to the Trust's departmental policies and procedures.
  • Insight into duties and responsibilities of post.

Additional Requirements

Essential

  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

Qualifications

Essential

  • Literate and numerate (to have the ability to obtain a pass in Level 1 Functional Skills in Literacy and Numeracy
Person Specification

Skills & behaviours

Essential

  • Motivated with the ability to work as part of a team
  • Professional attitude and behaviour
  • Basic Keyboard Skills
  • Attention to detail
  • Good time keeping
  • Able to work with agreed procedures and guidelines
  • Able to work in a team

Experience

Essential

  • Be aware of and demonstrate commitment to the Trust's departmental policies and procedures.
  • Insight into duties and responsibilities of post.

Additional Requirements

Essential

  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

Qualifications

Essential

  • Literate and numerate (to have the ability to obtain a pass in Level 1 Functional Skills in Literacy and Numeracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds Teaching Hospitals Trust Moor House 125 Moor Road

Leeds

LS10 2JQ


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds Teaching Hospitals Trust Moor House 125 Moor Road

Leeds

LS10 2JQ


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Pharmacy Procurement Business Manager

Gilly Foster

gilly.foster@nhs.net

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Fixed term

Duration

15 months

Working pattern

Full-time

Reference number

C9298-MMP-456

Job locations

Leeds Teaching Hospitals Trust Moor House 125 Moor Road

Leeds

LS10 2JQ


Supporting documents

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