Pharmacy Invoicing Team Leader (XN04)

Leeds Teaching Hospitals

The closing date is 22 May 2025

Job summary

Are you passionate about providing an efficient medicines supply service to Leeds Teaching Hospitals internal and external customers of our hospital.

We are looking for an enthusiastic and self-motivated professional who has a passion for providing excellent services and who is willing to go the extra mile. You will have excellent leadership skills to support the team in ensuring the continuity of medicines supply to all our customers by ensuring all invoices are processed within the contracted time frames.

Our busy Pharmacy Invoicing team work hard in a fast paced but supportive environment to provide an excellent medicines supply service. You will be working with a wide range of clinical and non-clinical staff to ensure medicines are in the correct place to treat patients.

Expected Shortlisting Date

19/05/2025

Planned Interview Date

04/06/2025

Main duties of the job

It is the post holders responsibility to lead a team of Pharmacy Invoicing Officers to support the process of certifying invoices for payment to ensure the continuity of medicines supply within the Trust.

To support the Pharmacy Procurement Business Manager in all aspects of her role and in managing the team.

To work in conjunction with the Customer Services Manager to support customer service provisions in their absence.

To act as first point of contact with all companies with invoice and statement queries, with the aim to resolve these queries in a timely manner and escalate to the Pharmacy Procurement Business Manager when necessary.

To work collaboratively with Procurement Teams across the WYAAT organisations to ensure continuity of service provisions.

The post holder will be expected to line manage junior colleagues within the invoicing team, delegating work accordingly.

To provide support and information to the Finance and Credit Income departments to progress overdue payments against LTH trust invoices.

Responsible for supporting Credit Income and Finance departments in the resolution of queries on invoices from Suppliers.

Required to work without supervision.

About us

****Please note that this role is based at Moor House, Hunslet****

Leeds is a wonderful city to work in and LTHT is an organisation that puts its patients first and highly values and supports its staff,

MMPS is a forward thinking department that values the contribution of all our staff. There are plenty of opportunities to progress within different areas of our pharmacy services should you wish to.

MMPS is recognised in the organisation for our collaborative working and we continuously support our workforce to develop to their potential in delivering the best patient care.

Our vision is Making it easy for people to get the most from their medicines and we are continually innovating to improve our services for patients and staff.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MMP-382

Job locations

Leeds Teaching Hospital

125 Moor Road

Hunslet

Leeds

LS10 2JQ


Job description

Job responsibilities

Responsible for the line management of the Pharmacy Invoice team, ensuring that they have clear roles and responsibilities and work as a team to meet departmental goals and objectives.

Participate in the recruitment and selection of the administrative staff.

Responsible for the staff development of the Pharmacy Invoice team in order to maximise the quality services provided and enhance the competence of the staff.

Conduct appraisals and monitor and review the performance of the individuals within the team, taking action as appropriate

Effectively manage annual leave and sickness absence of the administrative staff

Assist the Pharmacy Procurement Business Manager in ensuring that the invoicing team are supported through any period of change and that any interpersonal conflict is identified and minimised.

Provide support for the Pharmacy Procurement Business Manager in compiling and producing timely and accurate specialised monthly reports and statistics as required by the service.

Provide cover and deputise for the Pharmacy Procurement Business Manager when required by service.

The investigation and resolution of invoice queries by the liaison between external suppliers and Homecare pharmacists Trust wide

The reporting of discrepancies between the pharmacy computer system and the Oracle system to the Pharmacy Unit Accountant

To provide training for NVQ students on Pharmacy Procurement procedures.

Other duties at a comparable level of responsibility as required to meet the needs of the service

Job description

Job responsibilities

Responsible for the line management of the Pharmacy Invoice team, ensuring that they have clear roles and responsibilities and work as a team to meet departmental goals and objectives.

Participate in the recruitment and selection of the administrative staff.

Responsible for the staff development of the Pharmacy Invoice team in order to maximise the quality services provided and enhance the competence of the staff.

Conduct appraisals and monitor and review the performance of the individuals within the team, taking action as appropriate

Effectively manage annual leave and sickness absence of the administrative staff

Assist the Pharmacy Procurement Business Manager in ensuring that the invoicing team are supported through any period of change and that any interpersonal conflict is identified and minimised.

Provide support for the Pharmacy Procurement Business Manager in compiling and producing timely and accurate specialised monthly reports and statistics as required by the service.

Provide cover and deputise for the Pharmacy Procurement Business Manager when required by service.

The investigation and resolution of invoice queries by the liaison between external suppliers and Homecare pharmacists Trust wide

The reporting of discrepancies between the pharmacy computer system and the Oracle system to the Pharmacy Unit Accountant

To provide training for NVQ students on Pharmacy Procurement procedures.

Other duties at a comparable level of responsibility as required to meet the needs of the service

Person Specification

Qualifications

Essential

  • Diploma/NVQ 3 or equivalent in Business Admin or other relevant area
  • English and Maths GCSE qualifications or equivalent

Skills and Behaviours

Essential

  • Ability to work as part of a team and motivate staff
  • Ability to work quickly and effectively under pressure
  • Expertise in the manipulation of spreadsheet, databases and other information resources
  • Ability to work independently and prioritise own workload and that of the team.
  • Good time management and the ability to work towards tight deadlines.
  • Experience of training staff

Experience

Essential

  • Previous Line Management experience including: Recruitment / Appraisal and Absence monitoring
  • Ability to exercise judgement to evaluate situations and resolve problems
  • Ability to liaise with all levels and grades of staff offering guidance on processes
  • Ability to work to legislation and procedures

Desirable

  • Experience of procurement/finance systems and processes
Person Specification

Qualifications

Essential

  • Diploma/NVQ 3 or equivalent in Business Admin or other relevant area
  • English and Maths GCSE qualifications or equivalent

Skills and Behaviours

Essential

  • Ability to work as part of a team and motivate staff
  • Ability to work quickly and effectively under pressure
  • Expertise in the manipulation of spreadsheet, databases and other information resources
  • Ability to work independently and prioritise own workload and that of the team.
  • Good time management and the ability to work towards tight deadlines.
  • Experience of training staff

Experience

Essential

  • Previous Line Management experience including: Recruitment / Appraisal and Absence monitoring
  • Ability to exercise judgement to evaluate situations and resolve problems
  • Ability to liaise with all levels and grades of staff offering guidance on processes
  • Ability to work to legislation and procedures

Desirable

  • Experience of procurement/finance systems and processes

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds Teaching Hospital

125 Moor Road

Hunslet

Leeds

LS10 2JQ


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds Teaching Hospital

125 Moor Road

Hunslet

Leeds

LS10 2JQ


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Pharmacy Procurement Business Manager

Gilly Foster

gilly.foster@nhs.net

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MMP-382

Job locations

Leeds Teaching Hospital

125 Moor Road

Hunslet

Leeds

LS10 2JQ


Supporting documents

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