Job summary
Join
our dynamic team as an experienced Business Support Coordinator, spearheading
the operational excellence of our newly established North East and Yorkshire
& Humber Region. Focused on the ever-changing landscape of medicines,
products, and services, this role is your gateway to a challenging yet
rewarding career.
As
the Business Support Coordinator, you will take the reins in providing
first-class support services for our expanding team. Your responsibilities will
span the day-to-day operational management, handling intricate inquiries, and
overseeing the production of complex reports. Your prowess will be crucial in
establishing and maintaining efficient systems to guarantee accurate income
recoupment and recording.
Your
meticulous attention to detail will be the linchpin in governing the finance
and income of the department, ensuring seamless processes that drive our
success.
This
role is hybrid, with time split between our office in Leeds and remote
working. If you're ready to take on a pivotal role in a growing and
innovative environment, apply now and be a vital part of our journey toward
excellence in medicines procurement.
Main duties of the job
The
Business Support Coordinator is a pivotal role with a diverse range of
responsibilities centred around providing exceptional support for the
expanding team. One primary focus is on managing complex queries from
consortia members, stakeholders, and suppliers with a friendly and
professional approach, requiring thorough investigation for comprehensive
responses. Efficiently handling the department's email inbox and providing
crucial administrative support for the contracting team and external regional
consortia meetings are integral aspects, involving agenda preparation,
note-taking, and action plan tracking.
Your
expertise isnt confined to routine tasks but extends to crafting insightful
reports and trend analyses on both regular operations and ad-hoc requests.
The Co-ordinator curates a vibrant digital space, injecting life into the
external regional website with up-to-date documents for our consortia
members.
Beyond
these core functions, the Co-ordinator actively contributes to the
establishment of effective working systems within the team, solicits
stakeholder views through surveys, and maintains a proactive approach to
adaptability for any additional duties at a comparable level that may arise,
meeting the dynamic needs of the service. This role encapsulates a unique
blend of administrative finesse, financial acumen, and strategic coordination
critical for the department's success.
About us
The
North East and Yorkshire Pharmaceutical Purchasing Consortium is a
collaborative NHS organisation that works with customers by using procurement
and commercial expertise to drive value and efficiencies across the NHS. Our
purpose is to provide creative procurement solutions, strategic purchasing
support & specialist knowledge to member NHS trusts and publicly funded
bodies who are our customers.
We
are hosted by Leeds Teaching Hospitals NHS Trust, providing the legal entity
for the operation and is the employer of all our staff.
We
have recently expanded from Yorkshire & Humber region to include the
North East & Cumbria region. We are changing to reflect the increased
number of customers. We have been established for over 30yrs and our strength
lies in the close relationships with our pharmacy members and strong networks
that have been established in this unique and highly specialised category of
medicines products and services.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
Closing
date 12th January 2024
Please
note this job may close early if a high number of applications are received.
Interviews
will be held week commencing 29th Jan 2024
We
invite you to consider the role of Business Support Coordinator, where your
contributions will be integral to the smooth operation of our contracting
department and external regional consortia. You'll be responsible for
managing our department's email communications, addressing queries from
consortia members, stakeholders & suppliers. The role will extend to
providing administrative support for external regional consortia meetings,
including agenda preparation, note-taking, and action plan tracking.
In
this position, you'll be handling information systems, conducting data
cleansing, troubleshooting issues and ensuring the accuracy of complex &
sensitive datasets for regular and ad-hoc reports. Your tasks will also
involve compiling and inputting data related to contracted suppliers' sales
& key performance indicators to our databases and contributing to timely
& accurate reports for use by the category teams, as well as for external
publication.
If
you have a knack for detail-oriented tasks, enjoy maintaining websites, and
are proficient in producing and upholding procedural documentation, we
encourage you to apply. Join our team, where your role will make a meaningful
impact on our contracting initiatives and services provided to stakeholders.
Qualifications
Required:
Essential:
Educated
to degree level or equivalent experience
Desirable:
NVQ
Level 3 in Business Admin or equivalent experience
ECDL
Certificate or equivalent for Microsoft Office applications
Specialist
Knowledge:
Essential:
Handling
large amounts of data and ability to run or create reports
Knowledge
of Microsoft Office Packages, in particular Excel
Experience
of administration duties
Experience
of data consolidation
Desirable:
An
understanding of NHS/Trust protocols/policies and procedure
Understanding
of pharmaceutical products/services
Customer
service skills
Experience
of website content management
Behaviours
& Skills:
Essential:
Have
attention to detail, concentration and focus
Provide
a high standard confidential, effective and accurate business support service
Possess
the ability to work flexibly in a diverse and demanding environment to meet
the evolving needs of the team
Work
well under pressure of time, resource and deadlines
Ability
to communicate effectively at all levels
Desirable:
Ability
to adapt to change of circumstances
Effective
organisation and analytical skills
Job description
Job responsibilities
Closing
date 12th January 2024
Please
note this job may close early if a high number of applications are received.
Interviews
will be held week commencing 29th Jan 2024
We
invite you to consider the role of Business Support Coordinator, where your
contributions will be integral to the smooth operation of our contracting
department and external regional consortia. You'll be responsible for
managing our department's email communications, addressing queries from
consortia members, stakeholders & suppliers. The role will extend to
providing administrative support for external regional consortia meetings,
including agenda preparation, note-taking, and action plan tracking.
In
this position, you'll be handling information systems, conducting data
cleansing, troubleshooting issues and ensuring the accuracy of complex &
sensitive datasets for regular and ad-hoc reports. Your tasks will also
involve compiling and inputting data related to contracted suppliers' sales
& key performance indicators to our databases and contributing to timely
& accurate reports for use by the category teams, as well as for external
publication.
If
you have a knack for detail-oriented tasks, enjoy maintaining websites, and
are proficient in producing and upholding procedural documentation, we
encourage you to apply. Join our team, where your role will make a meaningful
impact on our contracting initiatives and services provided to stakeholders.
Qualifications
Required:
Essential:
Educated
to degree level or equivalent experience
Desirable:
NVQ
Level 3 in Business Admin or equivalent experience
ECDL
Certificate or equivalent for Microsoft Office applications
Specialist
Knowledge:
Essential:
Handling
large amounts of data and ability to run or create reports
Knowledge
of Microsoft Office Packages, in particular Excel
Experience
of administration duties
Experience
of data consolidation
Desirable:
An
understanding of NHS/Trust protocols/policies and procedure
Understanding
of pharmaceutical products/services
Customer
service skills
Experience
of website content management
Behaviours
& Skills:
Essential:
Have
attention to detail, concentration and focus
Provide
a high standard confidential, effective and accurate business support service
Possess
the ability to work flexibly in a diverse and demanding environment to meet
the evolving needs of the team
Work
well under pressure of time, resource and deadlines
Ability
to communicate effectively at all levels
Desirable:
Ability
to adapt to change of circumstances
Effective
organisation and analytical skills
Person Specification
Experience
Essential
- Handling large amounts of data and ability to run or create reports
- Experience of data cleansing and consolidation
- Advanced knowledge of the Microsoft Office Suite in particular Excel
Desirable
- Experience of office administration tasks, eg agenda setting, note taking etc
- An understanding of NHS/Trust protocols/policies and procedure
- Experience of website content management
Qualifications
Essential
- Educated to degree level within a related subject area or equivalent experience
Desirable
- ECDL Certificate or equivalent for Microsoft Office applications
- Experience using data visualisation software
Person Specification
Experience
Essential
- Handling large amounts of data and ability to run or create reports
- Experience of data cleansing and consolidation
- Advanced knowledge of the Microsoft Office Suite in particular Excel
Desirable
- Experience of office administration tasks, eg agenda setting, note taking etc
- An understanding of NHS/Trust protocols/policies and procedure
- Experience of website content management
Qualifications
Essential
- Educated to degree level within a related subject area or equivalent experience
Desirable
- ECDL Certificate or equivalent for Microsoft Office applications
- Experience using data visualisation software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
