Leeds Teaching Hospitals

Incidents & Learning Manager (XN06)

The closing date is 10 April 2026

Job summary

Working with the Patient Safety Incident Response Manager, you will develop manage and support mechanisms for learning and sharing patient safety lessons from reported incident investigations and excellence in practice.

You will co-ordinate activity on the Risk Management Database (Datix) across all modules - incidents, actions, claims, and risk registers. Through effective design, audit and training, strive to ensure uniformity and quality of data entry from across the Trust.

The post holder will be the in-house specialist lead for Datix throughout the Trust, ensuring staff are trained and supported in use of the product; ensuring that correct data entry leads to accurate statistical reports and that the Trust is able to utilise the system to the fullest.

The post holder will act as system administrator being responsible for evaluating system updates and overseeing installation, developing policies for controlling access and monitoring use of the system; they will be responsible for liaising with the external software provider and ensuring that all software problems are rectified promptly.

Expected Shortlisting Date

07/04/2026

Planned Interview Date

21/04/2026

Main duties of the job

Project manage the day-to-day management of Datixweb across the organisation ensuring that it complies with the national requirements of external agencies (Health and Safety Executive, NHS England, MHRA)

Contribute to identifying and planning a strategy to further improve the utilisation of Datix-web as a tool for risk management supporting good clinical governance. Be responsible for the way in which the system is used to ensure learning and feedback from reported incidents and near misses.

Lead on the development, initiation and delivery of training on the Risk Management principles underpinning the Datix modules (Incidents and Risk Register) and lead the first-line support for queries. This will involve training senior management as well as front line clinical and non-clinical teams. Some of the training will involve explaining complex information in how the Datix modules meet clinical governance assurance requirements.

Build relationships with senior Operational Managers, Clinical Governance Leads and Datix users across the organisation in order to change manage the use of Datixweb and encourage collaborative working.

About us

The Risk Management Department is a small team, focussed on Clams, Incidents, Inquests and Human Tissue Act Management.

We pride ourselves on being an inclusive employer with a diverse workforce. Your Health & Wellbeing is our priority. The department is accessible via lift if required. Please let us know if you would benefit from any adjustments.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions

Details

Date posted

20 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MDI-185

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

Support the Risk Management team in the delivery of business objectives in relation to effective reporting and learning systems for the organisation.

Work with the Serious Incidents Investigations & Learning Manager to develop, manage and support mechanisms for learning and sharing patient safety lessons from reported incident investigations and excellence in practice.

To co-ordinate activity on the Risk Management Database (Datix) across all modules - incidents, actions, claims, and risk registers. Through effective design, audit and training, strive to ensure uniformity of data entry from across the Trust.

The post holder will be the in-house specialist lead for Datix throughout the Trust, ensuring staff are trained and supported in use of the product; ensuring that correct data entry leads to accurate statistical reports and that the Trust is able to utilise the system to the fullest.

The post holder will act as system administrator being responsible for evaluating system updates and overseeing installation, developing policies for controlling access and monitoring use of the system; they will be responsible for liaising with the external software provider and ensuring that all software problems are rectified promptly.

To support the Serious Incidents Investigations and Learning Manager with the development, modification and implementation of systems for the management of serious incidents in accordance with the national framework and CQC regulations.

To work to an agreed set of objectives but with autonomy to determine how these objectives are met.

Deputise for the Serious Incident Investigations & Learning Manager in their absence.

The post involves support the Trusts Risk Management systems to ensure the management of the approx. 30,000 incidents recorded on the Trusts incident management system are managed in accordance with local and national policies and procedures.

The post holder will ensure provision of advice, support and training to members of staff at all levels across the Trust who have access rights to the Datix system. This advice and support will be provided without reference to a manager. The post holder will be responsible for ensuring the uploading of approx. 36,000 patient safety incidents per year to the Learning from Patient Safety Events System (LFPSE).

Job description

Job responsibilities

Support the Risk Management team in the delivery of business objectives in relation to effective reporting and learning systems for the organisation.

Work with the Serious Incidents Investigations & Learning Manager to develop, manage and support mechanisms for learning and sharing patient safety lessons from reported incident investigations and excellence in practice.

To co-ordinate activity on the Risk Management Database (Datix) across all modules - incidents, actions, claims, and risk registers. Through effective design, audit and training, strive to ensure uniformity of data entry from across the Trust.

The post holder will be the in-house specialist lead for Datix throughout the Trust, ensuring staff are trained and supported in use of the product; ensuring that correct data entry leads to accurate statistical reports and that the Trust is able to utilise the system to the fullest.

The post holder will act as system administrator being responsible for evaluating system updates and overseeing installation, developing policies for controlling access and monitoring use of the system; they will be responsible for liaising with the external software provider and ensuring that all software problems are rectified promptly.

To support the Serious Incidents Investigations and Learning Manager with the development, modification and implementation of systems for the management of serious incidents in accordance with the national framework and CQC regulations.

To work to an agreed set of objectives but with autonomy to determine how these objectives are met.

Deputise for the Serious Incident Investigations & Learning Manager in their absence.

The post involves support the Trusts Risk Management systems to ensure the management of the approx. 30,000 incidents recorded on the Trusts incident management system are managed in accordance with local and national policies and procedures.

The post holder will ensure provision of advice, support and training to members of staff at all levels across the Trust who have access rights to the Datix system. This advice and support will be provided without reference to a manager. The post holder will be responsible for ensuring the uploading of approx. 36,000 patient safety incidents per year to the Learning from Patient Safety Events System (LFPSE).

Person Specification

Experience

Essential

  • Experience in delivering training
  • Evidence of continuing professional development

Desirable

  • Development of training courses in a variety of formats for mixed audiences

Skills and Behaviours

Essential

  • Flexible, adaptable
  • Ability to relate to staff at all levels both within and out with the Trust
  • Able to work as part of a team but also on own initiative
  • Awareness of need for discretion and high levels of confidentiality
  • Highly developed IT skills
  • Working knowledge of the associated Datix modules
  • Excellent organisational skills, including high level of accuracy and ability to work to tight deadlines
  • Ability to liaise effectively and effect change with managers and Datix users at all levels
  • Ability to analyse, investigate and interpret complex data and produce statistical reports
  • Extensive use of Microsoft packages - specific knowledge of Outlook, Excel, and Word.

Desirable

  • Highly specialist knowledge of Datix database, particularly the incident reporting module, gained through experience
  • Experience of delivering presentations
  • Working knowledge of SQL
  • Experience in incident investigation

Qualifications

Essential

  • Numerate and literate to minimum of degree or equivalent level
  • Knowledge of a range of IM&T areas in computing or relevant proven experience in introducing Datix applications

Desirable

  • BSc in computing
Person Specification

Experience

Essential

  • Experience in delivering training
  • Evidence of continuing professional development

Desirable

  • Development of training courses in a variety of formats for mixed audiences

Skills and Behaviours

Essential

  • Flexible, adaptable
  • Ability to relate to staff at all levels both within and out with the Trust
  • Able to work as part of a team but also on own initiative
  • Awareness of need for discretion and high levels of confidentiality
  • Highly developed IT skills
  • Working knowledge of the associated Datix modules
  • Excellent organisational skills, including high level of accuracy and ability to work to tight deadlines
  • Ability to liaise effectively and effect change with managers and Datix users at all levels
  • Ability to analyse, investigate and interpret complex data and produce statistical reports
  • Extensive use of Microsoft packages - specific knowledge of Outlook, Excel, and Word.

Desirable

  • Highly specialist knowledge of Datix database, particularly the incident reporting module, gained through experience
  • Experience of delivering presentations
  • Working knowledge of SQL
  • Experience in incident investigation

Qualifications

Essential

  • Numerate and literate to minimum of degree or equivalent level
  • Knowledge of a range of IM&T areas in computing or relevant proven experience in introducing Datix applications

Desirable

  • BSc in computing

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

James Meehan

james.meehan1@nhs.net

Details

Date posted

20 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MDI-185

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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