Leeds Teaching Hospitals

Administrative Officer (XN03)

The closing date is 04 September 2025

Job summary

An exciting opportunity has arisen for a passionate, innovative, enthusiastic and highly motivated individual to join our existing team in the Bereavement Service at Leeds Teaching Hospitals NHS Trust.

This role provides a high standard of clerical service and, where necessary, reception duties to the department of Bereavement Services, adhering to departmental guidelines and policies. The post-holder may be the first point of contact for the bereaved and other visitors to the department.

As a Bereavement Liaison Officer/Administrative Officer you will act as a point of contact, support and source of advice for the relatives of deceased patients and healthcare professionals in relation to death certification and signposting to external stakeholders.

Expected Shortlisting Date

05/09/2025

Planned Interview Date

12/09/2025

Main duties of the job

Leeds Teaching Hospitals has in excess of 3000 patient deaths per year, which in line with national guidance require review by a Medical Examiner. The post holder will work closely with the Medical Examiner Office, providing support to the Medical Examiner/Medical Examiner Officers, and other healthcare professionals / stakeholders.

The post holder will undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports, collation of data and processing of Medical Certificate of Cause of Death. In addition, the post holder will be a source of expertise and advice for relatives of deceased patients, healthcare professionals, the Coroner, Leeds City Council, registration services and other stakeholders.

This role is cross site working between St James University Hospital and Leeds General Infirmary.

About us

We are committed to delivering the highest quality and safest treatment and care to every patient, every time. We will always be patient-centred, fair, collaborative, accountable and empower our patients and colleagues. The best for patient safety, quality and experience.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MDI-0153

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS13EX


Job description

Job responsibilities

The postholder will be responsible for the provision of a full and effective administrative and clerical support service to the Bereavement Services. The post holder will also be responsible for inputting data onto the departmental database system and producing reports as required. The postholder will be expected to arrange and plan their own workload on a day-to-day basis within the overall demands and priorities of the department.

Job description

Job responsibilities

The postholder will be responsible for the provision of a full and effective administrative and clerical support service to the Bereavement Services. The post holder will also be responsible for inputting data onto the departmental database system and producing reports as required. The postholder will be expected to arrange and plan their own workload on a day-to-day basis within the overall demands and priorities of the department.

Person Specification

Qualifications

Essential

  • Qualifications - Essential CriteriaGCSE in English and Maths or Equivalent
  • Level 2 Qualification or Equivalent (Business Administration / Funeral Services / Clerical)

Experience

Essential

  • Previous administrative / clerical experience
  • Work experience in a health or social care setting

Desirable

  • Knowledge of the NHS / National Medical Examiner System

Application Questions:

Essential

  • Please provide an overview of the death certification system and your understanding of the role the Bereavement Liaison Officer

Skills & behaviours

Essential

  • Commitment to principles of equality and diversity
  • Importance of maintaining confidentiality
  • Well organised, able to prioritise and to work on own initiative
  • Good interpersonal skills and able to relate effectively to a wide range of people
  • Personable, patient, sensitive and flexible
Person Specification

Qualifications

Essential

  • Qualifications - Essential CriteriaGCSE in English and Maths or Equivalent
  • Level 2 Qualification or Equivalent (Business Administration / Funeral Services / Clerical)

Experience

Essential

  • Previous administrative / clerical experience
  • Work experience in a health or social care setting

Desirable

  • Knowledge of the NHS / National Medical Examiner System

Application Questions:

Essential

  • Please provide an overview of the death certification system and your understanding of the role the Bereavement Liaison Officer

Skills & behaviours

Essential

  • Commitment to principles of equality and diversity
  • Importance of maintaining confidentiality
  • Well organised, able to prioritise and to work on own initiative
  • Good interpersonal skills and able to relate effectively to a wide range of people
  • Personable, patient, sensitive and flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS13EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS13EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Service

Reece Wolfenden

reece.wolfenden@nhs.net

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MDI-0153

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS13EX


Supporting documents

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