Job summary
Expected Shortlisting
Date:
14/03/2025
Planned Interview
Date:
27/03/2025
An
exciting opportunity has arisen for a passionate, innovative, enthusiastic
and highly motivated individual to join our existing team in the Medical
Examiner Service at Leeds Teaching Hospitals NHS Trust. The successful
applicant will be required to provide a high standard of clerical service
and, where necessary, reception duties to the Bereavement and Medical
Examiner Services department, adhering to departmental guidelines and
policies.
Main duties of the job
To
undertake a range of clerical and administrative duties which will include
receiving and checking documentation, reports, and collation of data and
processing appropriately within departmental guidelines, entering information
onto the appropriate IT system and retrieving information as and when
required.
The
successful applicant will work closely alongside the existing team of Medical
Examiner / Officers and a wide range
of Trust staff and external partners. In addition, the post holder will
empathetically and compassionately communicate with the bereaved during the
administrative processes after death.
About us
We
are committed to delivering the highest quality and safest treatment and care
to every patient, every time. We will always be patient-centred, fair,
collaborative, accountable and empower our patients and colleagues. The best
for patient safety, quality and experience.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
This
role provides a high standard of clerical service and, where necessary,
reception duties to the department of Bereavement and Medical Examiner
Services, adhering to departmental guidelines and policies.
To
undertake a range of clerical and administrative duties which will include
receiving and checking documentation, reports, and collation of data and
processing appropriately within departmental guidelines, entering information
onto the appropriate IT system and retrieving information as and when
required.
The
post holder will work within the department/team to which they are assigned,
working within standard operating procedures, policies and agreed local
procedures relevant to that Department. The role may be patient facing or
non-patient facing.
The
post-holder may be the first point of contact for the bereaved, key
stakeholders and other visitors to the Department.
Job description
Job responsibilities
This
role provides a high standard of clerical service and, where necessary,
reception duties to the department of Bereavement and Medical Examiner
Services, adhering to departmental guidelines and policies.
To
undertake a range of clerical and administrative duties which will include
receiving and checking documentation, reports, and collation of data and
processing appropriately within departmental guidelines, entering information
onto the appropriate IT system and retrieving information as and when
required.
The
post holder will work within the department/team to which they are assigned,
working within standard operating procedures, policies and agreed local
procedures relevant to that Department. The role may be patient facing or
non-patient facing.
The
post-holder may be the first point of contact for the bereaved, key
stakeholders and other visitors to the Department.
Person Specification
Qualifications
Essential
- Education to GCSE grade C standard or equivalent in literacy and numeracy level 2
- NVQ2 in Administration / Health & Social Care or an equivalent level of knowledge/experience
Desirable
- NVQ2 in Bereavement / Funeral Director / Coronial related subject
Skills & behaviours
Essential
- Able to work on own initiative, within agreed departmental guidelines
- Flexible approach to duties and working practices
- Attained good interpersonal skills
- Be able to effectively communicate with the bereaved and team members regarding sensitive and distressing matters
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post with reasonable adjustments as necessary, including: able to locate and collect patient and other documentation from around Trust sites;
Experience
Essential
- Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
- Previous experience in an office environment (includes work experience at school or college)
- IT skills including keyboard and data entry, with the ability to demonstrate proficiency in the use of software
Person Specification
Qualifications
Essential
- Education to GCSE grade C standard or equivalent in literacy and numeracy level 2
- NVQ2 in Administration / Health & Social Care or an equivalent level of knowledge/experience
Desirable
- NVQ2 in Bereavement / Funeral Director / Coronial related subject
Skills & behaviours
Essential
- Able to work on own initiative, within agreed departmental guidelines
- Flexible approach to duties and working practices
- Attained good interpersonal skills
- Be able to effectively communicate with the bereaved and team members regarding sensitive and distressing matters
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post with reasonable adjustments as necessary, including: able to locate and collect patient and other documentation from around Trust sites;
Experience
Essential
- Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
- Previous experience in an office environment (includes work experience at school or college)
- IT skills including keyboard and data entry, with the ability to demonstrate proficiency in the use of software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
