Job summary
The
Inquest Services Officer will work as a member of the Risk Management
team. They will be responsible for
their own case load and will support the Inquest Services Managers in
providing a comprehensive inquest service to the department and the
Trust. The Inquest Services Officer
will provide an important role in ensuring that inquests are dealt with in an
effective, efficient and sensitive manner.
The
post holder will have day to day contact with staff at all levels, including
the Trust Executive Board members where the inquest is high profile. The post
holder will manage a complex and sensitive case load related to inquests, and
maintain excellent working relationships with Trust employees and external
organisations including Leeds City Council, panel solicitors, CQC, CCG and HM
Coroner.
Main duties of the job
You
will be required to support the Medical Director for Risk and Governance and
the senior management team in the Risk Management Department in requesting evidence
for inquests; undertaking reviews of draft statements; provisional reviews of
internal investigation reports and highlighting areas of conflict and
concern. The post holder will be a source of support to staff called to
inquests. They will ensure that the Coroners specific directions have been
addressed and any associated risks have been managed.
About us
Our
services include:
High
quality and effective hospital services for our community in Leeds, such as
two Emergency Departments, outpatients, inpatients, maternity and older
people services; and
Highly
specialised services for the population of Leeds, Yorkshire and the Humber,
nationally and beyond.
This
means that people in Leeds and across Yorkshire have access to some of the
very best care in the country and benefit from a seamless provision of all
services.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Plays
a pivotal role in providing an efficient, compassionate and effective inquest management function
by:
Identifying and obtaining
statements from witnesses called to give evidence at the Coroners courts
Liaising between staff and Coroners
courts regarding availability for inquests
Ensuring Coroners specific
Directions have been addressed
Maintaining a complete and accurate
inquest management database ensuring all stages of the inquest process are
adhered to within the timescales set by Coroners;
Preparing and typing of documents
and supporting documentation for court; panel solicitors; ensuring absolute
accuracy
Acting as a source of advice and
support regarding inquest process for patients and staff within CSUs;
First point of contact for
Coroners courts and staff and relatives requiring advice and support;
Using analytical and judgement
skills to identify issues of concerns relating to witness evidence.
Dealing with highly sensitive and
emotive issues in a professional manner.
Job description
Job responsibilities
Plays
a pivotal role in providing an efficient, compassionate and effective inquest management function
by:
Identifying and obtaining
statements from witnesses called to give evidence at the Coroners courts
Liaising between staff and Coroners
courts regarding availability for inquests
Ensuring Coroners specific
Directions have been addressed
Maintaining a complete and accurate
inquest management database ensuring all stages of the inquest process are
adhered to within the timescales set by Coroners;
Preparing and typing of documents
and supporting documentation for court; panel solicitors; ensuring absolute
accuracy
Acting as a source of advice and
support regarding inquest process for patients and staff within CSUs;
First point of contact for
Coroners courts and staff and relatives requiring advice and support;
Using analytical and judgement
skills to identify issues of concerns relating to witness evidence.
Dealing with highly sensitive and
emotive issues in a professional manner.
Person Specification
Qualifications
Essential
- Minimum of GCSE in English and Maths
- Evidence of further education to minimum of NVQ level 4
Desirable
- Claims Handling Qualification
Experience
Essential
- Working knowledge of Data Protection Act/Access to Health Records
- Working knowledge of Coroners Rules to be able to apply these in relation to disclosure of documents; statements; investigations.
- Working knowledge of the Coroners inquest processes
- Understanding of NHS Complaints procedure and how this links to Coroners inquests
- Understanding of the clinical negligence processes and how this links to Coroners inquests
- Understanding of the root cause analysis reports
- Working knowledge of principles of inquest law
- Knowledge of secretarial and administrative procedures and systems to vocational levels or equivalent acquired through training and experience
- Experience in dealing with conflicting demands and competing priorities
Desirable
- Incident Investigation experience
- Working knowledge of PPM+
- Previous experience of Datix software
Skills & Behaviours
Essential
- Substantial evidence of professional development
Other
Essential
- Developed analytical and judgement skills
- Developed written and verbal communication skills
- Strong interpersonal skills with ability to communicate information of a highly sensitive or contentious nature in a credible and professional manner
- Ability to concentrate for prolonged periods with frequent interruptions
- Ability to work on own initiative without supervision
- IT literate (Word; Excel; Powerpoint as minimum) coupled with excellent keyboard skills
- Developed problem solving skills to provide solutions for non-routine queries/concerns of mixed complexity
Person Specification
Qualifications
Essential
- Minimum of GCSE in English and Maths
- Evidence of further education to minimum of NVQ level 4
Desirable
- Claims Handling Qualification
Experience
Essential
- Working knowledge of Data Protection Act/Access to Health Records
- Working knowledge of Coroners Rules to be able to apply these in relation to disclosure of documents; statements; investigations.
- Working knowledge of the Coroners inquest processes
- Understanding of NHS Complaints procedure and how this links to Coroners inquests
- Understanding of the clinical negligence processes and how this links to Coroners inquests
- Understanding of the root cause analysis reports
- Working knowledge of principles of inquest law
- Knowledge of secretarial and administrative procedures and systems to vocational levels or equivalent acquired through training and experience
- Experience in dealing with conflicting demands and competing priorities
Desirable
- Incident Investigation experience
- Working knowledge of PPM+
- Previous experience of Datix software
Skills & Behaviours
Essential
- Substantial evidence of professional development
Other
Essential
- Developed analytical and judgement skills
- Developed written and verbal communication skills
- Strong interpersonal skills with ability to communicate information of a highly sensitive or contentious nature in a credible and professional manner
- Ability to concentrate for prolonged periods with frequent interruptions
- Ability to work on own initiative without supervision
- IT literate (Word; Excel; Powerpoint as minimum) coupled with excellent keyboard skills
- Developed problem solving skills to provide solutions for non-routine queries/concerns of mixed complexity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
