Leeds Teaching Hospitals

Clerical Officer/Receptionist

Information:

This job is now closed

Job summary

Applicants should have experience of working in an office environment. The ideal applicant should have experience of administrative processes, literate numerate and IT Skills..

We are looking for a motivated individual with an appetite to develop their skills in this exciting role.

The post is both challenging and rewarding and most suited to an individual who is able to prioritise their workload and respond quickly to changing situations.

Main duties of the job

In collaboration with the Health Records Managers your role will support the team by providing effective day to day management of areas within Health Records.

You will play a key role in transforming the health records service from a paper-based service towards a comprehensive electronic health records (EHR) service.

You will work as part of our multi-professional workforce providing supervision and develop departmental clerical staff daily as and when required. Monitor and record all annual leave and sickness, attending monthly meetings as and when required.

Supporting the Department with digital transformation, ensuring that professional standards, operational effectiveness, and all legal requirements are considered and met.

About us

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.

Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

17 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-INT-200

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Expected Shortlisting Date

10/02/2025

Planned Interview Date

19/02/2025

Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Expected Shortlisting Date

10/02/2025

Planned Interview Date

19/02/2025

Person Specification

Skills and behaviours

Essential

  • The Post holder will place a high value on the quality of services by ensuring that all areas are appropriately staffed at all times and shifts are adequately covered.
  • Respect patient and staff confidentiality
  • Have a logical and problem-solving approach.
  • Well organised and has the ability to work on own initiative
  • Personable, patient, sensitive and flexible
  • Use resources available in an effective and efficient manner
  • Able to pass on accurately relevant information to staff
  • Always conducts themselves in a professional manner
  • Ability to prioritise workload and meet deadlines
  • Ability to adapt to an ever changing environment and lead team through change processes
  • Create and maintain environments and practices that support and promote the health and safety of individuals
  • Act as a member of front of house staff for the department participating in conferences, events, or publications that promotes the department & the Digital Journey from paper to electronic records

Desirable

  • Takes positive action when they see unacceptable behaviour
  • Flexibility in approach to hours of work and duties undertaken
  • Self-belief and self-awareness
  • Willingness to take risk for the benefit of the service, but to learn from mistakes.

Qualifications

Essential

  • GCSE in English and Maths or equivalent

Desirable

  • Work experience in health or social care setting
  • Knowledge of NHS
  • Insight into role and responsibilities of post
  • Other Microsoft applications e.g. Excel
  • Excel Previous Clerical Experience

Experience

Essential

  • Previous clerical/administrative experience.
  • Conversant with Medical Records policies and procedures
  • Good written and verbal communication skills
  • Competent in the use of spreadsheet packages and in using databases
  • Able to work as part of a multidisciplinary team

Desirable

  • Previous experience of working within a Health records environment.
Person Specification

Skills and behaviours

Essential

  • The Post holder will place a high value on the quality of services by ensuring that all areas are appropriately staffed at all times and shifts are adequately covered.
  • Respect patient and staff confidentiality
  • Have a logical and problem-solving approach.
  • Well organised and has the ability to work on own initiative
  • Personable, patient, sensitive and flexible
  • Use resources available in an effective and efficient manner
  • Able to pass on accurately relevant information to staff
  • Always conducts themselves in a professional manner
  • Ability to prioritise workload and meet deadlines
  • Ability to adapt to an ever changing environment and lead team through change processes
  • Create and maintain environments and practices that support and promote the health and safety of individuals
  • Act as a member of front of house staff for the department participating in conferences, events, or publications that promotes the department & the Digital Journey from paper to electronic records

Desirable

  • Takes positive action when they see unacceptable behaviour
  • Flexibility in approach to hours of work and duties undertaken
  • Self-belief and self-awareness
  • Willingness to take risk for the benefit of the service, but to learn from mistakes.

Qualifications

Essential

  • GCSE in English and Maths or equivalent

Desirable

  • Work experience in health or social care setting
  • Knowledge of NHS
  • Insight into role and responsibilities of post
  • Other Microsoft applications e.g. Excel
  • Excel Previous Clerical Experience

Experience

Essential

  • Previous clerical/administrative experience.
  • Conversant with Medical Records policies and procedures
  • Good written and verbal communication skills
  • Competent in the use of spreadsheet packages and in using databases
  • Able to work as part of a multidisciplinary team

Desirable

  • Previous experience of working within a Health records environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administrative Manager

Karen Coulter

K.Coulter@nhs.net

Details

Date posted

17 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-INT-200

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

Privacy notice

Leeds Teaching Hospitals's privacy notice (opens in a new tab)