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Leeds Teaching Hospitals

Higher Level Voice Services Technician

The closing date is 09 April 2026

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Job summary

Expected Shortlisting Date

08/04/2026

Planned Interview Date

15/04/2026

Are you ready to use your telecommunications engineering skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our Telecoms team within the Leeds Teaching Hospitals NHS Trust.

Reporting to the Voice Services Senior Engineer your role will focus on ensuring telephony systems are maintained and supported to Trust standards

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.

Main duties of the job

You will take responsibility for ensuring day to day requests for faults and changes are attended to. Moves and changes are a daily occurrence in the Trust. As staff relocate, appropriate sockets need to be made live. This must be promptly attended to ensure no loss of service. Frequency of requests varies from two per day to thirty. This requires a logical practical approach.

The post holder will be required to operate independently and unsupervised within a framework of standards applied to the provision of Information Services throughout the Trust.

About us

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.

Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-INF-237

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Person Specification

Qualifications

Essential

A degree or equivalent experience in a Telecoms related discipline

Skills & behaviours

Essential

Mature, Flexible and Highly Motivated approach to work.
Able to communicate effectively with a wide range of people.
Able to keep cool under pressure and capable of prioritising tasks.
Reliable team player, but also able to work on own initiative.

Additional Requirements

Essential

Well-developed communication skills oral & written.
Logical approach to problem solving.
PABX Programming
Electronics Experience
Good organisational skills
Able to cover operational hours and willing to participate in the On Call Rota and overtime when required.
Able to walk long distances between communication equipment locations and be able to lift and carry equipment for long distances.

Experience

Essential

Knowledge of voice data cabling

Desirable

A good understanding of component level electronics
Unify Openscape 4000 PABX Programming
A Good understanding of a large enterprise telecoms environment, including Deployment of resilient, wide area communications

Person Specification

Qualifications

Essential

A degree or equivalent experience in a Telecoms related discipline

Skills & behaviours

Essential

Mature, Flexible and Highly Motivated approach to work.
Able to communicate effectively with a wide range of people.
Able to keep cool under pressure and capable of prioritising tasks.
Reliable team player, but also able to work on own initiative.

Additional Requirements

Essential

Well-developed communication skills oral & written.
Logical approach to problem solving.
PABX Programming
Electronics Experience
Good organisational skills
Able to cover operational hours and willing to participate in the On Call Rota and overtime when required.
Able to walk long distances between communication equipment locations and be able to lift and carry equipment for long distances.

Experience

Essential

Knowledge of voice data cabling

Desirable

A good understanding of component level electronics
Unify Openscape 4000 PABX Programming
A Good understanding of a large enterprise telecoms environment, including Deployment of resilient, wide area communications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)