Leeds Teaching Hospitals

DIT Personal Assistant/Business Support Officer (XN04)

The closing date is 07 September 2025

Job summary

Are you ready to use your administrative and personal assistant skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our Digital Business Support Team within the Leeds Teaching Hospitals NHS Trust.

Reporting to the Assistant Business Support Manager your role will be to provide in-depth administrative support to the DIT Senior Leadership (SLT) and Senior Management (SMT) teams as well as general administrative support to the wider department.

The team currently works in a hybrid model utilising a collaborative team rota with a blend of remote working and on-site (SJUH) days weekly.

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.

Expected Shortlisting Date

07/09/2025

Planned Interview Date

18/09/2025

Main duties of the job

In this role you will:

Provide personal assistant support to members of the Senior Leadership & Management Team including diary management, email management, appointment setting, meeting support, general administration, travel & accommodation booking, recruitment support

Provide business and office management support to the wider department (circa 400 staff) including booking departmental meeting rooms, raising non-stock requisitions, collation of staff HR compliance reports, sending departmental wide communications, booking travel and accommodation, processing Freedom of Information (FOI) requests, taxi bookings and maintaining departmental trackers and central booking forms.

Work collaboratively with other members of the Digital Business Support team to monitor and action emails through the central joint inbox

Potential requirement for line management/day to day supervision of administrative officers within the team

About us

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.

Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-INF-211

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Person Specification

Skills and Behaviours

Essential

  • Demonstrate how you utilise organisational skills.
  • Provide examples of how you have used interpersonal and communication skills, to liaise with a wide range of people internally/externally to your organisation.
  • Demonstrate how you implement excellent attention to detail.
  • Detail your advanced skills in Microsoft Office Suite and how you use these in your day-to-day role.
  • Provide examples of how you have demonstrated exceptional skills in customer care.
  • Provide an example of a time when you have dealt with something in a sensitive and timely manner.
  • Demonstrate your ability to multitask and meet conflicting deadlines.
  • Provide an example of you implementing a professional attitude to work.
  • Provide an example of time you have had to use initiative to solve a problem at work.

Experience

Essential

  • Provide information on your experience of working with senior colleagues in a complex, busy environment.
  • Provide an example of times you have provided PA support to multiple senior colleagues.
  • Provide an example of your experience of working as part of a team and being an effective team player.
  • Provide information on your experience and expertise in complex diary management (Microsoft Outlook)
  • Provide an example of a time where you have demonstrated the ability to adapt and be flexible to meet tight deadlines.
  • Provide examples of how you have built effective working relationships with the senior colleagues that you have provided support to.
  • Provide information on your experience of supporting meetings including: creation of agendas, maintenance of action trackers and minute taking skills and how this pertains to governance requirements

Desirable

  • Demonstrate any previous experience you have of a similar role within a healthcare environment.
  • Demonstrate any previous managerial/supervisory experience you have.

Other Criteria

Essential

  • Please explain any ongoing PDP/training you have undertaken throughout your career.
  • Please demonstrate a willingness to attend managerial/supervisory courses by providing an example of any relevant courses you have attended.
  • Provide examples of a time you have had to manage your own time/workload alongside that of others.
  • Provide examples of a time you have had to prioritise a particular piece of work to strict deadlines.

Qualifications

Essential

  • Please provide information on the relevant qualifications you have for this position: GCSE (or equivalent) English Language grade C or above
  • Please provide information on the relevant qualifications you have for this position: Qualified to RSA3 typing/word processing or equivalent.
  • Please provide examples of your excellent typing skills including words per minute.

Desirable

  • Please provide any experience you have in shorthand/audio typing.
  • Please include details on obtaining a European Computer Driving Licence (ECDL), if this is applicable to you.
Person Specification

Skills and Behaviours

Essential

  • Demonstrate how you utilise organisational skills.
  • Provide examples of how you have used interpersonal and communication skills, to liaise with a wide range of people internally/externally to your organisation.
  • Demonstrate how you implement excellent attention to detail.
  • Detail your advanced skills in Microsoft Office Suite and how you use these in your day-to-day role.
  • Provide examples of how you have demonstrated exceptional skills in customer care.
  • Provide an example of a time when you have dealt with something in a sensitive and timely manner.
  • Demonstrate your ability to multitask and meet conflicting deadlines.
  • Provide an example of you implementing a professional attitude to work.
  • Provide an example of time you have had to use initiative to solve a problem at work.

Experience

Essential

  • Provide information on your experience of working with senior colleagues in a complex, busy environment.
  • Provide an example of times you have provided PA support to multiple senior colleagues.
  • Provide an example of your experience of working as part of a team and being an effective team player.
  • Provide information on your experience and expertise in complex diary management (Microsoft Outlook)
  • Provide an example of a time where you have demonstrated the ability to adapt and be flexible to meet tight deadlines.
  • Provide examples of how you have built effective working relationships with the senior colleagues that you have provided support to.
  • Provide information on your experience of supporting meetings including: creation of agendas, maintenance of action trackers and minute taking skills and how this pertains to governance requirements

Desirable

  • Demonstrate any previous experience you have of a similar role within a healthcare environment.
  • Demonstrate any previous managerial/supervisory experience you have.

Other Criteria

Essential

  • Please explain any ongoing PDP/training you have undertaken throughout your career.
  • Please demonstrate a willingness to attend managerial/supervisory courses by providing an example of any relevant courses you have attended.
  • Provide examples of a time you have had to manage your own time/workload alongside that of others.
  • Provide examples of a time you have had to prioritise a particular piece of work to strict deadlines.

Qualifications

Essential

  • Please provide information on the relevant qualifications you have for this position: GCSE (or equivalent) English Language grade C or above
  • Please provide information on the relevant qualifications you have for this position: Qualified to RSA3 typing/word processing or equivalent.
  • Please provide examples of your excellent typing skills including words per minute.

Desirable

  • Please provide any experience you have in shorthand/audio typing.
  • Please include details on obtaining a European Computer Driving Licence (ECDL), if this is applicable to you.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Manager

Sarbjit Duggal

Sarbjit.duggal@nhs.net

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-INF-211

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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