Job summary
Expected Shortlisting
Date
02/06/2025
Planned Interview
Date
12/06/2025
Leeds
Teaching Hospital Trust (LTHT) are looking for an experienced and dynamic
Systems Administrator to join the Digital Informatics Team (DIT).
This
role will be responsible for the Administration of multiple clinical systems
used trust wide, providing support to clinical teams through the management
of system access as well as the investigation and resolution of issues.
The
role will require excellent interpersonal and communication skills through a
variety of different methods, together with the ability to prioritise and
manage a busy workload.
Experience
of working with Clinical Systems is essential.
Main duties of the job
The Candidate Will:
Support system users of all grades and disciplines in the workplace.
Liaise with system suppliers and Trust IT staff for fault/incident reporting/resolution.
Devise & write new procedures and processes
Configure and develop clinical systems.
Provide End User support for multiple clinical systems in use both within the Trust and regionally.
Manage System Upgrades from User Acceptance Testing through to deployment to the Live environment.
Provide cross cover support for a number of other Trust Clinical Systems under the remit of the Digital Systems Manager and the Digital Systems Support Team.
Opportunities:
Join a dynamic team and help provide a critical service at LTHT.
Work within a professional, dedicated, and passionate team who are dedicated to improving IT services for users at LTHT.
Work collaboratively with technical teams to innovate and improve clinical applications delivered to LTHT.
Learn and develop new and existing skills.
About us
DIT
at LTHT is a highly motivated and inclusive place to work. We hold our Leeds
Way Values in high esteem and respect all colleagues. Within the trust we are
always looking to improve and give the best service possible, and we are
looking for individuals with the same drive to join us.
DIT
look after the Trusts information technology, responsible for delivering and
embedding the latest digital innovations, finding the right hardware and
software to meet business needs, turning information into insight and
everything in between. Its an exciting time to join us, as we offer varied
and rewarding opportunities.
Wed
love to consider your application if you want to be a part of delivering
operational services that allow patients to be treated effectively across
Leeds.
Please
note that if you are applying for a fixed term position, should funding be
available to support there may be a possibility of the position becoming
permanent.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Please
see supporting documents for full Job Description with further information on
requirements of the role, the department and workflows and full person
specification.
Job description
Job responsibilities
Please
see supporting documents for full Job Description with further information on
requirements of the role, the department and workflows and full person
specification.
Person Specification
Skills & behaviours
Essential
- Ability to work collaboratively with a wide range of stakeholders to assess and analyse service requirements; identifying, expertly analysing and prioritising areas of system development
- Excellent communicator (both verbal and written), able to use appropriate language and terminology to liaise with all levels and grades of staff.
- Analytical, problem solving and facilitation skills.
- Ability to lead Service Management Board meetings with a range of staff/stakeholders present.
- Professional, self-starter and able to self-direct work.
- Able to work under pressure and to agreed timescales.
- Diplomatic, self-motivated and enthusiastic with a professional attitude.
- A good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of the department.
- Willingness to undergo all training requirements necessary for the post
- Organisational skills and problem-solving ability.
Desirable
- Ability to analyse data and produce reports and advise on missing data.
- Ability to compile audit data and analyse outcomes.
- Ability to deliver training to staff members in the use of systems, applications and procedures.
- Ability to review, analyse, interpret and compare a range of options/requirements.
- Good presentation skills and ability to present complex, technical or sensitive information to groups for consideration or review.
Qualifications
Essential
- Degree level IM&T or equivalent experience.
- Evidence of continued professional development.
Desirable
- Project Management qualification, or equivalent experience.
- ITIL Foundation.
Experience
Essential
- Experience of working with clinical applications.
- Experience and ability to work with services to deliver an operational service and meet service requirements.
- Advanced computer literacy and willingness to further computer skills.
- A good understanding of policies and procedures regarding Information Governance.
- Experience in the IT industry.
- Specialist knowledge of the user service, procedures and protocols
Desirable
- Project management experience, either leading on projects or being part of a project.
- Experience of MS Office Suite.
- Experience creating Standard Operating Procedures and/or user guides.
- Experience of working within an ITIL environment.
- Experience of change management, collating, logging and managing change requests.
- Experience of providing customer service through a variety of communication methods.
- Experience of undertaking testing on systems and applications to deliver successful upgrades.
- Experience of working within the NHS.
- Experience working with external suppliers, including incident/fault reporting and investigation and raising service requests.
Additional Requirements
Essential
- Respect the working environment, to be responsible for ones own acts and omissions in relation to Health & Safety.
- Willing to travel between Trust sites to undertake projects.
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
- Possess a good standard of written and spoken English.
Person Specification
Skills & behaviours
Essential
- Ability to work collaboratively with a wide range of stakeholders to assess and analyse service requirements; identifying, expertly analysing and prioritising areas of system development
- Excellent communicator (both verbal and written), able to use appropriate language and terminology to liaise with all levels and grades of staff.
- Analytical, problem solving and facilitation skills.
- Ability to lead Service Management Board meetings with a range of staff/stakeholders present.
- Professional, self-starter and able to self-direct work.
- Able to work under pressure and to agreed timescales.
- Diplomatic, self-motivated and enthusiastic with a professional attitude.
- A good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of the department.
- Willingness to undergo all training requirements necessary for the post
- Organisational skills and problem-solving ability.
Desirable
- Ability to analyse data and produce reports and advise on missing data.
- Ability to compile audit data and analyse outcomes.
- Ability to deliver training to staff members in the use of systems, applications and procedures.
- Ability to review, analyse, interpret and compare a range of options/requirements.
- Good presentation skills and ability to present complex, technical or sensitive information to groups for consideration or review.
Qualifications
Essential
- Degree level IM&T or equivalent experience.
- Evidence of continued professional development.
Desirable
- Project Management qualification, or equivalent experience.
- ITIL Foundation.
Experience
Essential
- Experience of working with clinical applications.
- Experience and ability to work with services to deliver an operational service and meet service requirements.
- Advanced computer literacy and willingness to further computer skills.
- A good understanding of policies and procedures regarding Information Governance.
- Experience in the IT industry.
- Specialist knowledge of the user service, procedures and protocols
Desirable
- Project management experience, either leading on projects or being part of a project.
- Experience of MS Office Suite.
- Experience creating Standard Operating Procedures and/or user guides.
- Experience of working within an ITIL environment.
- Experience of change management, collating, logging and managing change requests.
- Experience of providing customer service through a variety of communication methods.
- Experience of undertaking testing on systems and applications to deliver successful upgrades.
- Experience of working within the NHS.
- Experience working with external suppliers, including incident/fault reporting and investigation and raising service requests.
Additional Requirements
Essential
- Respect the working environment, to be responsible for ones own acts and omissions in relation to Health & Safety.
- Willing to travel between Trust sites to undertake projects.
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
- Possess a good standard of written and spoken English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.