Leeds Teaching Hospitals

IM&T Team Leader (XN06)

The closing date is 29 May 2025

Job summary

Expected Shortlisting Date

21/05/2025

Planned Interview Date

27/05/2025

Are you ready to use your IT and leadership skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our End User Computing team within the Leeds Teaching Hospitals NHS Trust.

Reporting to the EUC Operations Manager, your role will be to lead and line manage a team of IM&T Technicians within the EUC function, ensuring that the Team is working effectively and providing an appropriate level of service to the Trusts c. 22,000 employees, helping to ensure that the c. 16,000 devices (desktops, laptops, printers, mobile devices, and associated software components) are working optimally.

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.

Main duties of the job

The postholder will be a highly skilled, knowledgeable and experienced member of the DIT, a lead specialist in their area, able to problem-solve complex EUC issues, develop, deliver and continually improve EUC services, identifying and implementing the most effective solution at all times. They assist in defining EUC strategy and the on-going development of new standards, policies, and procedures, being responsible for the production and maintenance of EUC standard operating procedures (SOPs) that improve efficiency and overall service.

Utilizing their technical expertise and managerial skills, they will be responsible for the continual management and planning of the Teams workload, allocating resource in a constantly changing, and challenging environment, adapting and responding to urgent issues and the need for re-prioritisation, whilst also planning and delivering the EUC element of projects and wider schemes. Stock management and ordering of EUC hardware and components to maintain service is an important aspect of the role, as is the associated on-going development and training of all team members.

To deputise for the EUC Ops Manager as required and provide expert advice and operational support across all clinical and corporate functions, working closely with all senior managers, clinical leaders, and staff side organisations to develop and raise professional service standards, working practices, productivity, and capability levels.

About us

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.

Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-INF-208

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Job description

Job responsibilities

Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.

Person Specification

Qualifications

Essential

  • GCSE, ECDL level or equivalent including Maths and English

Desirable

  • Degree in relevant IT subject or MCSE

Experience

Essential

  • Substantial supervisory experience, including the planning and allocation of workload
  • Considerable experience within an IM&T support environment
  • Highly developed specialist knowledge of MS Windows desktop operating systems, associated hardware and applications
  • High level of diagnostic and fault-finding knowledge/skills along with a broad range of IT knowledge/experience
  • Absence and performance management, and professional development of staff
  • Service Desk/Helpdesk call logging systems

Desirable

  • Previous experience working as a leader in an IT environment
  • Knowledge of Incident Management, Problem Management and Change Management
  • Knowledge of Project Management
  • NHS/Healthcare environment
  • Trust policies and procedures
Person Specification

Qualifications

Essential

  • GCSE, ECDL level or equivalent including Maths and English

Desirable

  • Degree in relevant IT subject or MCSE

Experience

Essential

  • Substantial supervisory experience, including the planning and allocation of workload
  • Considerable experience within an IM&T support environment
  • Highly developed specialist knowledge of MS Windows desktop operating systems, associated hardware and applications
  • High level of diagnostic and fault-finding knowledge/skills along with a broad range of IT knowledge/experience
  • Absence and performance management, and professional development of staff
  • Service Desk/Helpdesk call logging systems

Desirable

  • Previous experience working as a leader in an IT environment
  • Knowledge of Incident Management, Problem Management and Change Management
  • Knowledge of Project Management
  • NHS/Healthcare environment
  • Trust policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

EUC Operations Manager

Nick Tromans

nick.tromans2@nhs.net

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-INF-208

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

Privacy notice

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