EUC Operations Manager (XN08)

Job summary

Expected Shortlisting Date

13/01/2025

Planned Interview Date

22/01/2025

Are you ready to use your leadership and IT support skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our End User Computing team within the Leeds Teaching Hospitals NHS Trust.

Reporting to the Head of EUC, your role will be fundamental in the continuation of our service improvement programme, along with the development of the team as a whole.

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.

Main duties of the job

Responsibility for the management of the EUC Operations Team, overseeing the Team Leaders and Technicians (23 staff), ensuring the Team is functioning correctly and providing an appropriate level of service to the Trusts 18,000 employees, ensuring that the c. 16,000 devices (desktops, laptops, printers, mobile devices, and associated software components) are working optimally.

The postholder will work autonomously on developments and support procedures pertaining to EUC Operations, applying specialist knowledge and experience to a range of complex circumstances to problem solve, develop, and deliver EUC services, being responsible for interpreting standards and existing procedures to identify and implement the most effective solution. Assists in the on-going development of new EUC standards and procedures in line with Trust standards and protocols.

Reporting to the Head of EUC, the post-holder will assist in the training, leadership, and development of the team to become a high performing, fully integrated and professional service.

To deputise for the Head of EUC as required and provide expert advice and operational support across all clinical and corporate functions, working closely with all senior managers, clinical leaders, and staff side organisations to develop and raise professional service standards, working practices, productivity, and capability levels.

About us

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.

Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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