Job summary
Are
you ready to use your Training and Implementation skills in a way that makes a
positive impact on peoples lives? If so, we have a fantastic opportunity to
become a member of our EHR Delivery team within the Leeds Teaching Hospitals
NHS Trust.
Reporting
to a Senior Project Analyst your role will include:
supporting the Project Managers and
Senior Project Analysts with the development and delivery of PPM+ related
implementation and training related activities across the LTHT.
Working with both our clinical and
technical customers, ensure that all Implementation related issues are
comprehensively and effectively addressed through proactive and best practice
implementation processes.
Create training materials to support
the implementation
Deliver on-site training, support and
be a point of contact for ward staff during the implementation
Work with the electronic health
record development team and the business analysts to review new functionality
and provide feedback
Update the project planning and
reporting tools, attend team and project meetings
In
return, we can offer you a varied, interesting, and challenging role working as
part of a fantastic team and offering all the support you need to learn at pace
and achieve your career ambitions.
Main duties of the job
Provide
general project implementation support for the EHR Delivery programme team and
assist on the development and delivery of a range of training courses for our
customers needs.
Assist in the delivery of work
packages for project managers both within EHR Delivery and the wider DIT where
there is a PPM+ element.
Provide support to ensure that all
project deliverables and activities are achieved to time and to budget.
To work under the direction of the
project team to ensure project plans are implemented effectively and
operational issues are identified and resolved.
To highlight to the Project Managers
where activity is deviating from the plan and requires remedial action.
Ability to deliver training in a
variety of ways including formal classroom tutor led, one to one and small
group sessions.
Create generic and system specific
training packages and support materials.
To work with healthcare professionals
and help them identify their training requirements and assist in developing
training plans to meet those needs.
To develop appropriate evaluation
methods, assessment of outstanding needs and plan any necessary follow up
training.
Record details of all training
undertaken, assist in the collection of training statistics and to provide
reports as requested.
Assist in managing and maintaining
project records within the in-house Project Management and Reporting system
About us
DIT
at LTHT is a highly motivated and inclusive place to work. We hold our Leeds
Way Values in high esteem and respect all colleagues. Within the trust we are
always looking to improve and give the best service possible, and we are
looking for individuals with the same drive to join us.
DIT
look after the Trusts information technology, responsible for delivering and
embedding the latest digital innovations, finding the right hardware and
software to meet business needs, turning information into insight and
everything in between. Its an exciting time to join us, as we offer varied and
rewarding opportunities.
Wed
love to consider your application if you want to be a part of delivering
operational services that allow patients to be treated effectively across
Leeds.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
The post holder will take a key
role in the delivery of implementation and training activities across the Leeds
Teaching Hospitals NHS Trust. This includes ensuring all business and clinical
requirements are reflected in our technology applications and services, and
that our customers receive excellent customer service, ensuring any required
improvements are implemented.
The post holder will support
the Implementation Manager with the development and delivery of implementation
and training related activities across the LTHT to ensure the successful
implementation of systems and processes as part of national and local DIT
planning. Working with our customers, the post holder will ensure that all
Implementation related issues are comprehensively and effectively addressed
through proactive and best practice implementation processes.
The post holder will take the
lead role in the delivery of major customer focussed projects and programmes,
focusing on the design, development and delivery of fit for purpose
implementation and training activities necessary to support current and potential
stakeholder requirements.
The post holder will be
responsible for working with clinicians and managers to identify opportunities
to use implementation and training activities to drive innovation and
improvements in service provision, clinical outcomes and business efficiency,
enabling healthcare professionals to access, interpret and make better use of
available information sources.
In addition, the post holder
will take responsibility for the delivery of the implementation and training
aspects of any new DIT systems/Innovation and/or management of specific areas
related to DIT. This includes the vision of moving towards an Electronic
Patient Record/Integrated Care Records through significant transformation,
integration and rationalisation of current DIT systems.
The
overriding purpose is to support the provision of the highest quality patient
care through personal actions and continuous improvement.
Job description
Job responsibilities
The post holder will take a key
role in the delivery of implementation and training activities across the Leeds
Teaching Hospitals NHS Trust. This includes ensuring all business and clinical
requirements are reflected in our technology applications and services, and
that our customers receive excellent customer service, ensuring any required
improvements are implemented.
The post holder will support
the Implementation Manager with the development and delivery of implementation
and training related activities across the LTHT to ensure the successful
implementation of systems and processes as part of national and local DIT
planning. Working with our customers, the post holder will ensure that all
Implementation related issues are comprehensively and effectively addressed
through proactive and best practice implementation processes.
The post holder will take the
lead role in the delivery of major customer focussed projects and programmes,
focusing on the design, development and delivery of fit for purpose
implementation and training activities necessary to support current and potential
stakeholder requirements.
The post holder will be
responsible for working with clinicians and managers to identify opportunities
to use implementation and training activities to drive innovation and
improvements in service provision, clinical outcomes and business efficiency,
enabling healthcare professionals to access, interpret and make better use of
available information sources.
In addition, the post holder
will take responsibility for the delivery of the implementation and training
aspects of any new DIT systems/Innovation and/or management of specific areas
related to DIT. This includes the vision of moving towards an Electronic
Patient Record/Integrated Care Records through significant transformation,
integration and rationalisation of current DIT systems.
The
overriding purpose is to support the provision of the highest quality patient
care through personal actions and continuous improvement.
Person Specification
Experience
Essential
- Experience of working in an implementation or training environment
- Ability to present material accurately to a wide-ranging audience
- Experience of working as part of a customer focussed team
- Excellent communication skills written, verbal and interpersonal
- Excellent organisational skills
- Excellent time-management skills with a pro-active and flexible approach
- Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS.
- Plan, co-ordinate, and manage relationships in project work in relation to training.
Desirable
- Experience of working in the NHS
- Understanding of and ability to apply Data Protection laws to all aspects of their work using the Patient Administration and Clinical system
Skills and Behaviours
Essential
- Self motivated
- Ability to motivate others
- Team worker
- Able to work with all staff levels and disciplines
- Flexible
- Professional attitude
Qualifications
Essential
- Educated to degree level or equivalent professional experience.
- Evidence of continued professional development.
Desirable
- Degree in business studies or computing
- ECDL
- Experience with and/or knowledge of a formal project management methodology such as Prince2
Other Criteria
Essential
- MS Office products
- Good communicator (written & verbal)
- High standard of written English, especially report writing
- Problem solving skills
- Good presentation skills
- Good facilitation skills
Person Specification
Experience
Essential
- Experience of working in an implementation or training environment
- Ability to present material accurately to a wide-ranging audience
- Experience of working as part of a customer focussed team
- Excellent communication skills written, verbal and interpersonal
- Excellent organisational skills
- Excellent time-management skills with a pro-active and flexible approach
- Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS.
- Plan, co-ordinate, and manage relationships in project work in relation to training.
Desirable
- Experience of working in the NHS
- Understanding of and ability to apply Data Protection laws to all aspects of their work using the Patient Administration and Clinical system
Skills and Behaviours
Essential
- Self motivated
- Ability to motivate others
- Team worker
- Able to work with all staff levels and disciplines
- Flexible
- Professional attitude
Qualifications
Essential
- Educated to degree level or equivalent professional experience.
- Evidence of continued professional development.
Desirable
- Degree in business studies or computing
- ECDL
- Experience with and/or knowledge of a formal project management methodology such as Prince2
Other Criteria
Essential
- MS Office products
- Good communicator (written & verbal)
- High standard of written English, especially report writing
- Problem solving skills
- Good presentation skills
- Good facilitation skills
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
