Leeds Teaching Hospitals

Clerical Assistant (XN02)

The closing date is 22 December 2025

Job summary

This role provides a high standard of administration service, to support the Medical Workforce and Medical Deployment functions adhering to departmental guidelines and policies.

To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports, entering information onto the appropriate IT systems and retrieving information as and when required.

The post holder will work within the department/team to which they are assigned, working within standard operating procedures, policies and agreed local procedures relevant to that Department.

Main duties of the job

To be fully conversant with and adhere to standard operating procedures, policies and agreed departmental procedures.

To provide a full clerical support service to the Department including organising, sorting and filing documents and papers; dealing with emails photocopying, and distributing information by post or email;

Check/enter doctors details on to PReP and other Systems.

To request and retrieve relevant information from the appropriate administration system (electronic or paper systems)

Prepare documentation for processing, including inputting, photocopying or scanning.

Maintain and update databases, ensuring information is accurately recorded, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager.

To deal with telephone queries from doctors

Provide suitable cover for other clerical staff in cases of absences, as delegated by line manager.

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

General office work and any other duties assigned by the Medical Assistant Workforce Manager

About us

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-HMR-0121

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

To support the Medical Deployment function in the provision of a service to managers and staff within the Trust, under the guidance of the Medical Deployment Team Leader.

The post holder will support the delivery of a high standard of service to managers and staff within the Trust. They will provide clerical support to the Medical Deployment Team.

Job description

Job responsibilities

To support the Medical Deployment function in the provision of a service to managers and staff within the Trust, under the guidance of the Medical Deployment Team Leader.

The post holder will support the delivery of a high standard of service to managers and staff within the Trust. They will provide clerical support to the Medical Deployment Team.

Person Specification

Qualifications

Essential

  • Literate and numerate
  • GCSE Grade C or above in English Language and Mathematics or equivalent
  • IT skills including keyboard skills and data input
  • Good command of written and spoken English

Desirable

  • Word Processing qualification at RSA level or equivalent.
  • ECDL or equivalent

Experience

Essential

  • Knowledge of Microsoft Windows environment.
  • Knowledge of clerical systems/procedures and office equipment
  • Comprehension of concept of confidentialityKnowledge of the NHS and / or HR administration.
  • Commitment to undertake training essential to the requirements of the job

Desirable

  • Previous administrative or clerical experience
  • Experience in a customer service environment.
  • Experience of Data Inputting.
  • Web based IT systems
  • Knowledge of the NHS and / or HR administration.

Skills and Behaviours

Essential

  • Excellent interpersonal skills.
  • Professional approach and attitude.
  • Positive approach to work.
  • Customer focused attitude.
  • Ability to work calmly under pressure and in a busy environment.
  • Able to work effectively as part of a team or independently on own initiative within agreed guidelines, as required.
  • Attention to detail.
  • Well organised.
Person Specification

Qualifications

Essential

  • Literate and numerate
  • GCSE Grade C or above in English Language and Mathematics or equivalent
  • IT skills including keyboard skills and data input
  • Good command of written and spoken English

Desirable

  • Word Processing qualification at RSA level or equivalent.
  • ECDL or equivalent

Experience

Essential

  • Knowledge of Microsoft Windows environment.
  • Knowledge of clerical systems/procedures and office equipment
  • Comprehension of concept of confidentialityKnowledge of the NHS and / or HR administration.
  • Commitment to undertake training essential to the requirements of the job

Desirable

  • Previous administrative or clerical experience
  • Experience in a customer service environment.
  • Experience of Data Inputting.
  • Web based IT systems
  • Knowledge of the NHS and / or HR administration.

Skills and Behaviours

Essential

  • Excellent interpersonal skills.
  • Professional approach and attitude.
  • Positive approach to work.
  • Customer focused attitude.
  • Ability to work calmly under pressure and in a busy environment.
  • Able to work effectively as part of a team or independently on own initiative within agreed guidelines, as required.
  • Attention to detail.
  • Well organised.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Workforce Manager

Sarah Pearson

sarahpearson1@nhs.net

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-HMR-0121

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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