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Leeds Teaching Hospitals

HR Support Team Leader (XN04)

The closing date is 24 June 2025

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Job summary

We are seeking a proactive and people-focused HR Support Team Leader to join our combined HR Admin Team at Leeds Teaching Hospitals NHS Trust. This Band 4 role is a fantastic opportunity to lead a small but impactful team that supports the Trusts Terms & Conditions and HR Operations functions. You will play a key role in ensuring the smooth delivery of administrative services, supporting staff, and helping to shape a responsive and supportive HR environment.

Main duties of the job

As HR Support Team Leader, you will manage a small team of administrative staff, ensuring effective coordination of work and delivery of a high-quality support service. You will lead on planning and maintaining office systems, provide guidance on HR processes, and support the team in responding to queries from staff across the Trust. Your leadership will help ensure that employees receive timely, accurate, and empathetic support, making a real difference in their experience with HR services.

About us

Leeds Teaching Hospitals NHS Trust is one of the largest and busiest NHS trusts in the UK, providing care to over 1.5 million patients each year. We are a key partner in the West Yorkshire Association of Acute Trusts (WYAAT), working collaboratively to deliver high-quality care across the region. Our HR function is transforming to support the Trusts strategic goals through a shared Centre of Excellence, and this role is central to that journey.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-HMR-0108

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

As HR Support Team Leader, you will lead a small, dedicated team within the combined HR Admin Team, supporting the Trusts Terms & Conditions and HR Operations functions. Youll be responsible for coordinating day-to-day administrative workflows, managing performance, and ensuring the delivery of a high-quality, responsive service to staff across the organisation.

This role is ideal for someone who thrives in a people-focused environmentsupporting, signposting, and responding to colleagues with professionalism and empathy. Youll work closely with senior HR leaders and contribute to Trust-wide projects and service improvements.

Youll need excellent organisational, communication, and leadership skills, along with the ability to manage sensitive information and support staff through change. The role requires regular use of IT systems, attention to detail, and the ability to remain calm under pressure.

Job description

Job responsibilities

As HR Support Team Leader, you will lead a small, dedicated team within the combined HR Admin Team, supporting the Trusts Terms & Conditions and HR Operations functions. Youll be responsible for coordinating day-to-day administrative workflows, managing performance, and ensuring the delivery of a high-quality, responsive service to staff across the organisation.

This role is ideal for someone who thrives in a people-focused environmentsupporting, signposting, and responding to colleagues with professionalism and empathy. Youll work closely with senior HR leaders and contribute to Trust-wide projects and service improvements.

Youll need excellent organisational, communication, and leadership skills, along with the ability to manage sensitive information and support staff through change. The role requires regular use of IT systems, attention to detail, and the ability to remain calm under pressure.

Person Specification

Qualifications

Essential

  • Good general education
  • Evidence of continuing professional education

Desirable

  • ECDL certificate or working towards
  • Relevant intermediate qualification for the work area

Other Criteria

Desirable

  • Flexible approach to working hours and practices
  • Own awareness of skill needs

Experience

Essential

  • Previous experience in the service area
  • Management skills including audit, review, and revision of processes
  • Experience conducting meetings and managing a team

Desirable

  • NHS IT systems awareness (e.g. ESR)
  • Supervisory and training experience
  • Knowledge of NHS performance indicators and audit requirements

Skills & Behaviours

Essential

  • Excellent written and verbal communication
  • Ability to lead and motivate a team
  • Strong organisational and planning skills
  • Proficient IT and data management skills

Desirable

  • Confident, adaptable, and approachable
  • Good sense of humour and team spirit
Person Specification

Qualifications

Essential

  • Good general education
  • Evidence of continuing professional education

Desirable

  • ECDL certificate or working towards
  • Relevant intermediate qualification for the work area

Other Criteria

Desirable

  • Flexible approach to working hours and practices
  • Own awareness of skill needs

Experience

Essential

  • Previous experience in the service area
  • Management skills including audit, review, and revision of processes
  • Experience conducting meetings and managing a team

Desirable

  • NHS IT systems awareness (e.g. ESR)
  • Supervisory and training experience
  • Knowledge of NHS performance indicators and audit requirements

Skills & Behaviours

Essential

  • Excellent written and verbal communication
  • Ability to lead and motivate a team
  • Strong organisational and planning skills
  • Proficient IT and data management skills

Desirable

  • Confident, adaptable, and approachable
  • Good sense of humour and team spirit

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

David Richardson-McDermott

david.richardson-mcdermott@nhs.net

Details

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-HMR-0108

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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