Operational Manager (XN07)

Leeds Teaching Hospitals

Information:

This job is now closed

Job summary

Expected Shortlisting Date:

10/03/2025

Planned Interview Date:

25/03/2025

An exciting opportunity has arisen to join the Organisational Development & Culture Centre of Excellence within the HR function at LTHT, contributing to the delivery and achievement of our strategic people priorities and specialising in the areas of organisational transformation, development, inclusive culture, and employee engagement.

As a member of the OD&C team, you will be responsible for the day-to-day operational management of the department covering our core offering of Induction, Appraisal, Mandatory Training, Apprenticeships, Learning and Organisational Development. You will have a leading role ensuring that all work is carried out effectively, efficiently and in compliance with trust policies, procedures, good practice guidance and in line with national service standards and policy direction. Ensuring that the OD&C strategy is consistent with other aspects of service/strategic planning and support, reflects national service standards and incorporates national policy direction.

Main duties of the job

As the Operational Manager, you will lead to the operational day to day activity of the Organisational, Development and Culture department, developing team effectiveness and performance, transformation, and LEAN working striving for continuous improvement.

You will join an established and supportive team and will lead the administration team to support the delivery of the department activities through a range of strategic and operational approaches, policy development and revision, change management and other workforce and service improvement techniques.

To succeed in this role candidates will be able to:

Demonstrate operational management acumen.

Develop professional relationship with a range of internal and external stakeholders.

Utilise and interpret information to achieve best results.

Work effectively under pressure and prioritise workload effectively.

For the right person this is a demanding and challenging role yet rewarding, with the chance to develop your skills and career in a high profile and supporting Trust.

About us

Leeds Teaching Hospital NHS Trust provides care and treatment to over a million patients: employing over 23,000 employees. We have the ambition to provide the highest quality specialist and integrated care. Through supporting and developing our people, we aim to achieve a consistent, high performing and sustainable workforce, with the Leeds Way values at the heart of everything we do.

Our Organisational Development and Culture Centre of Excellence brings together a range of specialisms that deliver a joined-up service across the whole organisation from corporate induction, appraisals, training solutions, inclusion and positive action, apprenticeships and employability, leadership and personal development, coaching, OD consultancy, and employee voice and engagement.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

12 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-HMR-0101

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

The post holder will provide operational management support for the delivery of high quality service within the Organisational Development and Culture team, ensuring that all work is carried out effectively, efficiently and in compliance with trust policies, procedures, good practice guidance and in line with national service standards and policy direction.

Responsible for managing and leading the operational day to day working of the OD&C teams.

Responsible for leading a daily team production meeting.

Promote excellence in practice in relation to the OD&C strategy.

Provide support on core operational function, to introduce new ways of working that are consistent with the new technology and strategy it supports.

Contribute to internal and external groups within the workforce & education agenda, including future developments in systems, national policy and strategy and act as a source of expertise within the trust in how to translate these into deliverable local programmes to support business objectives.

To develop, lead, implement and evaluate projects that deliver the OD&C strategy, in collaboration with other stakeholder across a range of priority areas. Many of these projects will be innovative and will involve different and, often, conflicting and challenging responses from stakeholders and partners.

Responsible for supporting the procurement and management of systems in accordance with national purchasing frameworks and best practice operational guidance.

Provide support to teams to resolve challenging and complex issues working in partnership with the wider OD&C team with a solution focused approach.

Hold delegated budget management responsibilities for the OD&C department and project management costs.

Job description

Job responsibilities

The post holder will provide operational management support for the delivery of high quality service within the Organisational Development and Culture team, ensuring that all work is carried out effectively, efficiently and in compliance with trust policies, procedures, good practice guidance and in line with national service standards and policy direction.

Responsible for managing and leading the operational day to day working of the OD&C teams.

Responsible for leading a daily team production meeting.

Promote excellence in practice in relation to the OD&C strategy.

Provide support on core operational function, to introduce new ways of working that are consistent with the new technology and strategy it supports.

Contribute to internal and external groups within the workforce & education agenda, including future developments in systems, national policy and strategy and act as a source of expertise within the trust in how to translate these into deliverable local programmes to support business objectives.

To develop, lead, implement and evaluate projects that deliver the OD&C strategy, in collaboration with other stakeholder across a range of priority areas. Many of these projects will be innovative and will involve different and, often, conflicting and challenging responses from stakeholders and partners.

Responsible for supporting the procurement and management of systems in accordance with national purchasing frameworks and best practice operational guidance.

Provide support to teams to resolve challenging and complex issues working in partnership with the wider OD&C team with a solution focused approach.

Hold delegated budget management responsibilities for the OD&C department and project management costs.

Person Specification

Qualifications

Essential

  • Professional or degree level qualification or relevant experience.

Desirable

  • Project Management (PRINCE2) or equivalent

Skills & behaviours

Essential

  • Ability to plan, allocate, review and evaluate the work of others
  • Stakeholder engagement and influencing skills and experience, at all levels
  • Skills co-ordinating of complex initiatives
  • Knowledge and skills of LEAN methodology with an appreciation of the opportunities that new technology creates.
  • Experience in motivating team members and coordinating resources and stakeholders in order to achieve project outcomes
  • Experience of developing and facilitating training or development sessions for OD&C team members.

Experience

Essential

  • Leadership experience, with the ability to lead without authority
  • Highly developed specialist knowledge of current Organisational Development strategies
  • Experience of managing budgets, procurement of services and systems within a large organisation
  • Experience of providing supervision, support and guidance team members.
  • Experience of developing, managing and implementing projects

Desirable

  • Knowledge of Mandatory and Priority training requirements
Person Specification

Qualifications

Essential

  • Professional or degree level qualification or relevant experience.

Desirable

  • Project Management (PRINCE2) or equivalent

Skills & behaviours

Essential

  • Ability to plan, allocate, review and evaluate the work of others
  • Stakeholder engagement and influencing skills and experience, at all levels
  • Skills co-ordinating of complex initiatives
  • Knowledge and skills of LEAN methodology with an appreciation of the opportunities that new technology creates.
  • Experience in motivating team members and coordinating resources and stakeholders in order to achieve project outcomes
  • Experience of developing and facilitating training or development sessions for OD&C team members.

Experience

Essential

  • Leadership experience, with the ability to lead without authority
  • Highly developed specialist knowledge of current Organisational Development strategies
  • Experience of managing budgets, procurement of services and systems within a large organisation
  • Experience of providing supervision, support and guidance team members.
  • Experience of developing, managing and implementing projects

Desirable

  • Knowledge of Mandatory and Priority training requirements

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Business Manager

Tracy Harding

tracy.harding@nhs.net

Date posted

12 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-HMR-0101

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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