Job summary
Leeds
Teaching Hospitals NHS Trust is looking for a motivated and organised Strategic
Relationship Support Manager (Band 5) to join our expanding Strategic
Relationship Management team. This is a new role designed to strengthen the way
we work with our suppliers and ensure the Trust receives best in class value,
performance, and service delivery.
The
role will support the Strategic Relationship Managers and wider Procurement and
Finance teams, helping to coordinate supplier meetings, monitor performance,
analyse data, and ensure that contract management processes run smoothly. You
will work closely with clinical and non clinical colleagues across the
organisation, as well as external suppliers and partners across West Yorkshire.
We
are looking for someone who is reliable, proactive, and enthusiastic about
developing their skills in a fast paced and supportive environment. You will
bring strong organisational skills, excellent communication, and a willingness
to learn. This is an ideal opportunity for someone looking to build a career in
procurement, commercial services, or contract management.
Expected Shortlisting
Date
26/03/2026
Planned Interview
Date
06/04/2026
Main duties of the job
The
post holder will support the Strategic Relationship Managers in delivering a
professional and effective supplier relationship management service across
the Trust. This includes:
Coordinating supplier meetings,
preparing agendas, capturing actions, and supporting follow up activity.
Assisting with the monitoring of
supplier performance against KPIs and SLAs.
Supporting the analysis of contract
data, spend information, and performance reports.
Helping to identify risks, issues,
and opportunities for improvement within supplier relationships.
Maintaining accurate records,
documentation, and contract information in line with Trust governance
requirements.
Supporting the development and
implementation of contract management processes and tools.
Working collaboratively with
Procurement, Finance, clinical teams, and other stakeholders to ensure smooth
delivery of services.
Providing administrative and
organisational support to the Strategic Relationship Management team.
Applicants
must be able to work to deadlines, be accurate and detail focused, and
possess good IT skills. The successful candidate will have excellent
interpersonal and communication skills and be a committed team player.
About us
Leeds
Teaching Hospitals NHS Trust is one of the largest and most respected
healthcare providers in the country. Our values, Patient centred,
Collaborative, Fair, Accountable, and Empowered, guide everything we do.
As
part of the West Yorkshire Association of Acute Trusts (WYAAT), we work
closely with partners across the region to improve care, share expertise, and
deliver better outcomes for our communities.
We
offer a supportive and inclusive working environment, with access to:
Staff networks and wellbeing
initiatives
A comprehensive Employee Assistance
Programme
Opportunities for personal and
professional development
Recognition schemes
A range of staff benefits and
wellbeing programmes
This
is an exciting opportunity to join a growing team and contribute to
meaningful improvements in how we work with our suppliers.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Through liaison and co operation with colleagues/managers, ensure the
seamless provision of an effective and efficient administrative and
secretarial service to the SRM and Senior Management Team.
To support the Strategic Relationship
Manager, senior managers, supervisors and staff to ensure the effective
management of the service.
To manage the performance of the service
within agreed targets (retained)
To support new service
developments/projects within the Supplies and Procurement team. (Also
retained.)
Liaise closely with staff in Supplies and
Procurement and other Finance team members to assist in the service.
(Reworded but retained.)
In
Addition
Managing the appointment diaries for SRM, including booking rooms,
refreshments, travel, accommodation
Liaising with external organisations to obtain information/advice Minute
taking and producing accurate meeting records
Ensuring managers are informed of day to day issues
Acting as first point of contact for contract queries
Managing incoming correspondence, including email triage
Supporting SRM and senior managers on projects
Developing systems for information storage, archiving and retrieval
Undertaking other duties at a comparable level as allocated
Skills
& Behaviours
Professional
attitude and conduct
Polite,
helpful customerservice approach
Common
sense and sound judgement
Ability
to work without direct supervision and use own initiative
Strong
organisational skills and ability to prioritise workload
Ability
to adapt to rapidly changing circumstances
Ability
to communicate effectively with senior staff and build strong working
relationships
Ability
to work independently and manage own workload
Experience
Significant
experience of administration processes and practices, with evidence of
leading in this area
Strong
communication skills, written and verbal
Strong
organisational and multitasking skills
Advanced
use of MS Office applications (Word, Excel, PowerPoint, Access)
Customerfocused
approach and customerservice skills
Experience
working collaboratively within a team and also independently
Experience
within the NHS or wider public sector
Understanding
of the complexity of working within a healthcare organisation
Familiarity
with the Google platform, including Google Sites
Diploma
or equivalent level qualification such as a Level 3Diplomain Business
Administration
Job description
Job responsibilities
Through liaison and co operation with colleagues/managers, ensure the
seamless provision of an effective and efficient administrative and
secretarial service to the SRM and Senior Management Team.
To support the Strategic Relationship
Manager, senior managers, supervisors and staff to ensure the effective
management of the service.
To manage the performance of the service
within agreed targets (retained)
To support new service
developments/projects within the Supplies and Procurement team. (Also
retained.)
Liaise closely with staff in Supplies and
Procurement and other Finance team members to assist in the service.
(Reworded but retained.)
In
Addition
Managing the appointment diaries for SRM, including booking rooms,
refreshments, travel, accommodation
Liaising with external organisations to obtain information/advice Minute
taking and producing accurate meeting records
Ensuring managers are informed of day to day issues
Acting as first point of contact for contract queries
Managing incoming correspondence, including email triage
Supporting SRM and senior managers on projects
Developing systems for information storage, archiving and retrieval
Undertaking other duties at a comparable level as allocated
Skills
& Behaviours
Professional
attitude and conduct
Polite,
helpful customerservice approach
Common
sense and sound judgement
Ability
to work without direct supervision and use own initiative
Strong
organisational skills and ability to prioritise workload
Ability
to adapt to rapidly changing circumstances
Ability
to communicate effectively with senior staff and build strong working
relationships
Ability
to work independently and manage own workload
Experience
Significant
experience of administration processes and practices, with evidence of
leading in this area
Strong
communication skills, written and verbal
Strong
organisational and multitasking skills
Advanced
use of MS Office applications (Word, Excel, PowerPoint, Access)
Customerfocused
approach and customerservice skills
Experience
working collaboratively within a team and also independently
Experience
within the NHS or wider public sector
Understanding
of the complexity of working within a healthcare organisation
Familiarity
with the Google platform, including Google Sites
Diploma
or equivalent level qualification such as a Level 3Diplomain Business
Administration
Person Specification
Qualifications
Essential
- Diploma or equivalent level qualification such as a Level 3Diplomain Business Administration
Desirable
- Computing/administrative qualification
Experience
Essential
- Significant experience of administration processes and practices and evidence of leading this area
- Evidence your strong organisational skills
- Advanced use of MS Office applications (Word, Excel, PowerPoint, Access)
- Ability to work collaboratively within a team, yet also capable of working on own initiative
Desirable
- Understands complexity of working within a healthcare organisation
- Familiar with the Google platform including Google Sites
- Evidence time in a customer focussed / customer service environment
Skills & Behaviours
Essential
- Able to communicate with a variety of people at Senior levels and build effective relationships
- Evidence of ability to work without direct supervision and use own initiative
- Evidence excellence in attention to detail
- Ability to complete multiple tasks in a timely manner
- A willingness to undergo training and learn new skills
- Ability to prioritise work and work to strict deadlines
Desirable
- Take direction from various managers and prioritise based on whats most critical
Person Specification
Qualifications
Essential
- Diploma or equivalent level qualification such as a Level 3Diplomain Business Administration
Desirable
- Computing/administrative qualification
Experience
Essential
- Significant experience of administration processes and practices and evidence of leading this area
- Evidence your strong organisational skills
- Advanced use of MS Office applications (Word, Excel, PowerPoint, Access)
- Ability to work collaboratively within a team, yet also capable of working on own initiative
Desirable
- Understands complexity of working within a healthcare organisation
- Familiar with the Google platform including Google Sites
- Evidence time in a customer focussed / customer service environment
Skills & Behaviours
Essential
- Able to communicate with a variety of people at Senior levels and build effective relationships
- Evidence of ability to work without direct supervision and use own initiative
- Evidence excellence in attention to detail
- Ability to complete multiple tasks in a timely manner
- A willingness to undergo training and learn new skills
- Ability to prioritise work and work to strict deadlines
Desirable
- Take direction from various managers and prioritise based on whats most critical
