Job summary
The
Senior Payroll Officer will be required to work in a busy section within
Payroll, supporting the Payroll Section Manager in providing a comprehensive
Payroll service to Managers, Human Resources, Finance and all employees of
the Trust and other client organisations, including other NHS Trust, Hospices
and University (Deanery). The role involves ensuring the processing of
salaries, wages, personal expenses, and pensions administration within the
section.
A
key characteristic of the role is that it will have the responsibility for
supporting a specific management area; however, it also provides flexible
support performing specific tasks in relation to other areas and key payroll
tasks which are section wide. This will involve the provision of payroll
information and advice in accordance with the set procedures (NHS and Local
Conditions of Service and Statutory Regulations) through completion of own
work and through coordination and completion of work within the Payroll Team.
The
Senior Payroll Officer will ensure that payrolls are processed in accordance
with policies and procedures and investigates complex enquiries, providing
assistance and advice.
The
post holder will also monitor and supervise the Payroll Officers and Payroll
Assistants within the Payroll Office on a day-to-day basis.
Expected Shortlisting
Date
16/09/2025
Planned Interview
Date
30/09/2025
Main duties of the job
To
assist the Payroll Section Manager in ensuring the production of high-quality
payroll output which meets the requirements of the organisation and is in
line with agreed timescales.
To
assist the Payroll Section Manager in all aspects of running their team and
to take responsibility for others within the team.
Prioritises,
plans, and organises own work and work of trainees within section to meet
strict deadlines for payroll completion, pensions administration and
statutory requirements.
To
organise and be responsible for delivering core training in the specialism of payroll to new members of
the team and to assist in the re-training of payroll staff whenever changes
to systems/regulations are introduced.
Detailed
knowledge of NHS Pensions scheme, regulations, and administrative procedures.
Ability
to communicate orally, in writing and face to face with next of kin of
deceased employees and terminally ill employees.
To
make accurate payments of salaries and wages to employees in accordance with
Local and National conditions.
To
maintain accurate records of pay, income tax, national insurance, Statutory
Sick Pay, Statutory Maternity Pay, Occupational Maternity Pay, Occupational
Sick Pay, Statutory Adoption Pay, Statutory Paternity Pay and Working Family
Tax Credits.
About us
The
teams cover 10 separate clients providing a payroll and pensions service to
the following organisations:
Leeds
Teaching Hospitals
Leeds
& York Partnerships NHS Foundation Trust
Leeds
Hospitals Charity
The
Yorkshire Deanery (Registrars) which is linked to Leeds University
St.
Gemmas Hospice
Calderdale
and Huddersfield NHS Trust
Calderdale
& Huddersfield Health Solutions
West
Yorkshire ICB
Leeds
Community Healthcare NHS Trust
GP
Confederation
The
Payroll Department is responsible for processing payments in excess of 55000
per month.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
a) To assist the Payroll Section Manager
in ensuring the production of high-quality payroll output which meets the
requirements of the organisation and is in line with agreed timescales.
b) To meet the departmental heads as and
when required to undertake a general review of any payroll issues associated
with their area, raising any queries, highlighting where procedures are not
being adhered to which could result in incorrect payments being made.
c) To make accurate payments of salaries
and wages to employees in accordance with Local and National conditions.
d) To maintain accurate records of pay,
income tax, national insurance, Statutory Sick Pay, Statutory Maternity Pay,
Occupational Maternity Pay, Occupational Sick Pay, Statutory Adoption Pay,
Statutory Paternity Pay and Working Family Tax Credits.
e) To maintain employees personal
records including permanent grade/hours changes and ensuring all
sickness/absence records are maintained to the standards required.
f) To perform tasks which need to be
co-ordinated by one individual, on behalf of the payroll team, such as
checking manual calculations of gross to net pay, undertaken by other members
of staff.
g) To deal with enquiries connected with
employees pay, verbal, electronic and written, and to give advice on the same
to employees, departmental heads, colleagues within the pay office and
external agencies.
h) To assist the Payroll Section Manager
in all aspects of running their team and to take responsibility for others
within the team.
i) To check permanent changes to
employee records input by other team members and to check entries made to
payroll records which affect the operation of the pension scheme.
j) To organise and be responsible for
delivering core training in the
specialism of payroll to new members of the team and to assist in the
re-training of payroll staff whenever changes to systems/regulations are introduced.
k) To undertake calculations of complex
payments of removal expenses and identify where a taxable benefit arises.
This process will invariably require a detailed explanation of all the
payments made including an interpretation of the relevant sections of the
removal policy.
l) To interpret and implement pay
awards in conjunction with the Payroll Section Manager.
m) Authorised signatory for NHS Pensions
Scheme communications.
n) Authorised signatory for Removal
Expenses.
o) Responsible for the calculation of
overpayments and reporting on these to ensure that the Trust recovers any
lost monies.
p) Involved in the initial stages of
appraisal within the section, in conjunction with the Payroll Section
Manager.
q) Regularly creates and uses
spreadsheets to assist working practices.
r) Responsible for information input
into Electronic Staff Record, which is then used to provide budgetary
information for Trust Managers, Statutory returns to Dept. Of Health and
Statutory returns to Inland Revenue.
s) Completes annual returns to
Government Statistical Department relating to employee wages, collective
agreements and client numbers and weekly and monthly payments.
t) Undertakes monthly and weekly audits
of trainees in relation to Electronic Staff Record input and payroll output
to check for accuracy or payments and to prevent fraud.
u) Prioritises, plans, and organises own
work and work of trainees within section to meet strict deadlines for payroll
completion, pensions administration and statutory requirements.
v) Answers queries both complex and
simple from Managers, Human Resources Officers and employees relating to
Terms and Conditions of Service, Statutory Payments (Statutory Maternity Pay,
Statutory Sick Pay, Inland Revenue Regulations, NHS Pension Scheme), involving
face to face, telephone, written and electronic media.
w) Frequent exposure and involvement
with angry, irate, or distressed employees and relatives of employees,
requiring tact, empathy, patience, and calming techniques.
x) Frequently answers complex queries
from, and give advice to, employees where English is not their first
language.
y) Frequently handles escalated queries
from irate employees where payroll officers/assistants have been unable to
resolve the problem, including reasons for delaying payments and other
sensitive issues which can be contentious.
z) To act in an advisory capacity to
managers and clients in the absence of the Section Manager.
aa) Occasional exposure to terminally ill
employees to give assistance and help on most beneficial options.
bb) Occasionally required to act as an
appointment panel member.
cc) Responsible for processing and
authorised signatory for cheques and cash payments more than £5k.per month.
dd) Frequent requirement for prolonged
concentration, controlling payrolls, checking, and reconciling information,
inputting data, making calculations.
ee) Maintain client confidentiality in
accordance with the data protection act.
ff) Any other duties as appropriate.
Job description
Job responsibilities
a) To assist the Payroll Section Manager
in ensuring the production of high-quality payroll output which meets the
requirements of the organisation and is in line with agreed timescales.
b) To meet the departmental heads as and
when required to undertake a general review of any payroll issues associated
with their area, raising any queries, highlighting where procedures are not
being adhered to which could result in incorrect payments being made.
c) To make accurate payments of salaries
and wages to employees in accordance with Local and National conditions.
d) To maintain accurate records of pay,
income tax, national insurance, Statutory Sick Pay, Statutory Maternity Pay,
Occupational Maternity Pay, Occupational Sick Pay, Statutory Adoption Pay,
Statutory Paternity Pay and Working Family Tax Credits.
e) To maintain employees personal
records including permanent grade/hours changes and ensuring all
sickness/absence records are maintained to the standards required.
f) To perform tasks which need to be
co-ordinated by one individual, on behalf of the payroll team, such as
checking manual calculations of gross to net pay, undertaken by other members
of staff.
g) To deal with enquiries connected with
employees pay, verbal, electronic and written, and to give advice on the same
to employees, departmental heads, colleagues within the pay office and
external agencies.
h) To assist the Payroll Section Manager
in all aspects of running their team and to take responsibility for others
within the team.
i) To check permanent changes to
employee records input by other team members and to check entries made to
payroll records which affect the operation of the pension scheme.
j) To organise and be responsible for
delivering core training in the
specialism of payroll to new members of the team and to assist in the
re-training of payroll staff whenever changes to systems/regulations are introduced.
k) To undertake calculations of complex
payments of removal expenses and identify where a taxable benefit arises.
This process will invariably require a detailed explanation of all the
payments made including an interpretation of the relevant sections of the
removal policy.
l) To interpret and implement pay
awards in conjunction with the Payroll Section Manager.
m) Authorised signatory for NHS Pensions
Scheme communications.
n) Authorised signatory for Removal
Expenses.
o) Responsible for the calculation of
overpayments and reporting on these to ensure that the Trust recovers any
lost monies.
p) Involved in the initial stages of
appraisal within the section, in conjunction with the Payroll Section
Manager.
q) Regularly creates and uses
spreadsheets to assist working practices.
r) Responsible for information input
into Electronic Staff Record, which is then used to provide budgetary
information for Trust Managers, Statutory returns to Dept. Of Health and
Statutory returns to Inland Revenue.
s) Completes annual returns to
Government Statistical Department relating to employee wages, collective
agreements and client numbers and weekly and monthly payments.
t) Undertakes monthly and weekly audits
of trainees in relation to Electronic Staff Record input and payroll output
to check for accuracy or payments and to prevent fraud.
u) Prioritises, plans, and organises own
work and work of trainees within section to meet strict deadlines for payroll
completion, pensions administration and statutory requirements.
v) Answers queries both complex and
simple from Managers, Human Resources Officers and employees relating to
Terms and Conditions of Service, Statutory Payments (Statutory Maternity Pay,
Statutory Sick Pay, Inland Revenue Regulations, NHS Pension Scheme), involving
face to face, telephone, written and electronic media.
w) Frequent exposure and involvement
with angry, irate, or distressed employees and relatives of employees,
requiring tact, empathy, patience, and calming techniques.
x) Frequently answers complex queries
from, and give advice to, employees where English is not their first
language.
y) Frequently handles escalated queries
from irate employees where payroll officers/assistants have been unable to
resolve the problem, including reasons for delaying payments and other
sensitive issues which can be contentious.
z) To act in an advisory capacity to
managers and clients in the absence of the Section Manager.
aa) Occasional exposure to terminally ill
employees to give assistance and help on most beneficial options.
bb) Occasionally required to act as an
appointment panel member.
cc) Responsible for processing and
authorised signatory for cheques and cash payments more than £5k.per month.
dd) Frequent requirement for prolonged
concentration, controlling payrolls, checking, and reconciling information,
inputting data, making calculations.
ee) Maintain client confidentiality in
accordance with the data protection act.
ff) Any other duties as appropriate.
Person Specification
Skills & behaviours
Essential
- Highly detailed and specialist knowledge of NHS Terms and Conditions of Service
- Capacity to absorb and understand ever changing conditions of service and statutory requirements as above, which occurs at least on an annual basis
- Ability to give complex, detailed advice and information to Managers and Human Resources outside of Payroll, on Pensions and Payroll related matters.
- Ability to organise/plan own work and that of trainees ensuring that tasks are performed in accordance with departmental deadlines, managing a range of priorities
Experience
Essential
- Experience of working within a payroll/pensions environment for a substantial period of time. The post holder must demonstrate the ability to deal with all aspects of work associated with Payroll
- Highly detailed knowledge of Electronic Staff Record System.
- Detailed knowledge and understanding of complex Statutory requirements for PAYE, Statutory Maternity Pay, Statutory Sick Pay, Statutory Paternity Pay, Statutory Adoption Pay, Student Loan
- Regularly creates and analyses complex reports generated from Electronic Staff Record, for use within the Payroll Office, for example, electronic time sheets, batch summary reports, sick reports,etc
Qualifications
Essential
- Qualifications and Training:IPPM Degree in Pensions/ Payroll Management or significant equivalent experience
- NVQ level 3 Bereavement Awareness or equivalent experience
Desirable
- European Computer Driving Licence or equivalent experience
- Evidence of Managerial/HR short courses /Qualifications IT
- Qualifications/evidence of short courses in Microsoft Office applications
- Staff recruitment
Person Specification
Skills & behaviours
Essential
- Highly detailed and specialist knowledge of NHS Terms and Conditions of Service
- Capacity to absorb and understand ever changing conditions of service and statutory requirements as above, which occurs at least on an annual basis
- Ability to give complex, detailed advice and information to Managers and Human Resources outside of Payroll, on Pensions and Payroll related matters.
- Ability to organise/plan own work and that of trainees ensuring that tasks are performed in accordance with departmental deadlines, managing a range of priorities
Experience
Essential
- Experience of working within a payroll/pensions environment for a substantial period of time. The post holder must demonstrate the ability to deal with all aspects of work associated with Payroll
- Highly detailed knowledge of Electronic Staff Record System.
- Detailed knowledge and understanding of complex Statutory requirements for PAYE, Statutory Maternity Pay, Statutory Sick Pay, Statutory Paternity Pay, Statutory Adoption Pay, Student Loan
- Regularly creates and analyses complex reports generated from Electronic Staff Record, for use within the Payroll Office, for example, electronic time sheets, batch summary reports, sick reports,etc
Qualifications
Essential
- Qualifications and Training:IPPM Degree in Pensions/ Payroll Management or significant equivalent experience
- NVQ level 3 Bereavement Awareness or equivalent experience
Desirable
- European Computer Driving Licence or equivalent experience
- Evidence of Managerial/HR short courses /Qualifications IT
- Qualifications/evidence of short courses in Microsoft Office applications
- Staff recruitment
