Job summary
Expected Shortlisting
Date:
17/02/2025
Planned Interview
Date:
24/02/2025
Part
time Cashier (16 hours pw)
An
exciting opportunity has arisen at Leeds Teaching Hospitals NHS Trust for a
keen, enthusiastic and motivated individual to join the Financial Services
Department. You will be part of our Cashiers Team and will report to the Head
Cashier, who you will support in providing a comprehensive cash receipting
and payment service to the Trust, its staff, patients and visitors.
Working
as part of the Cashiers team, you will provide a helpful point of contact for
patients, visitors and staff at the hospital. You will make a positive
contribution towards an atmosphere that ensures the needs of patients and
visitors are dealt with fairly, embedding the Leeds Way Values.
The
role is part-time, working 16 hours per week over 3 days. It will require
being office-based, located mainly at Seacroft Hospital, however may require
travel to other sites of the Trust as required.
Main duties of the job
The
role is part time, working 16 hours per week over 3 days. It involves
supporting the Head Cashier for the repayment of travel expenses under the
Healthcare Travel Cost Scheme, safe custody of cash and patients property;
accurate recording of financial transactions; maintenance of petty cash and
change floats; collection of cash from various wards or departments and
prompt banking.
The
role will also include dealing with telephone enquiries from patients,
colleagues and other healthcare providers, diary management and utilising
various Microsoft 365 applications such as Word and Excel.
The
successful candidate will need to demonstrate strong communication skills,
prioritisation, and an ability to meet deadlines in a fast-paced environment.
Strong concentration and attention to detail are also important aspects of
this post.
About us
Leeds
Teaching Hospitals NHS Trust contributes to life in the Leeds region, being
one of the largest employers with more than 20,000 staff, plays a leading
role in research, education and innovation. It is one of the largest teaching
hospitals in Europe, a regional and national centre for specialist treatment,
a world-renowned biomedical research facility and a leading clinical trials
research unit. We have access to some of the country's leading clinical
expertise and the most advanced medical technology in the world. We are rated
as a good Hospital Trust by the Care Quality Commission and have a strategy
to continue improving to provide outstanding care for patients. With a £1
billion budget, we treat approximately 1.5 million patients, including more than
200,000 emergency patients every year. Our patients are at the heart of
everything we do and are committed to delivering high quality care to all our
patients all of the time.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
support the Head Cashier in providing a comprehensive cash receipting and
payment service to the Trust, its staff, patients and visitors. This involves the repayment of travel
expenses under the Healthcare Cost Travel Scheme; safe custody of cash and
patients property; accurate recording of financial transactions; maintenance
of petty cash and change floats; collection of cash from various wards or
departments and prompt banking. The
job also involves dealing with staff, patients and visitors to receive
deposits, make payments or handle enquiries. This is a peripatetic role, and
it will be necessary to provide cover for colleagues at all other Trust
sites. The post holder will be expected to work alone at some sites and will
be required to exercise discretion and judgement accordingly.
Duties
and responsibilities include:
Provide
a counter service for staff, patients and visitors ensuring a high standard
of customer service, resolving any issues in a professional manner.
Receipting
and safe custody of cash and patient property, ensuring accurate recording of
all transactions, issuing official receipts.
Processing
debit/credit card payments using chip and pin machines.
All
income received to be reconciled to transaction records, counted and prepared
for banking on a daily basis, with all discrepancies to be immediately
investigated and reported to the Head Cashier.
Responsible
for topping up and monitoring departmental petty cash floats, ensuring all
payments are consistent with Trust guidelines and recorded in accordance with
Trust procedures.
Balance
petty cash on a daily basis, investigating any discrepancy and reporting them
to the Head Cashier.
Collect
patients property from night safes within the hospital and ensure these are
receipted and held in safe custody as required by Trust procedures.
Administer
payments to Patients under the Healthcare Travel Cost Scheme, in line with
Trust policies and procedures, dealing with all enquiries whilst promoting a
positive patient centred culture.
Dealing
with difficult and challenging situations, maintaining a firm but fair
professional manner at all times.
Safekeeping
and administering Patients monies and valuables ensuring all documentation is
in order, liaising with Patients, Wards, Social Services and Bereavement
Liaison. Arranging for the safe return of valuables to appropriate persons,
whilst working within the Mental Capacity Act 2005.
Job description
Job responsibilities
To
support the Head Cashier in providing a comprehensive cash receipting and
payment service to the Trust, its staff, patients and visitors. This involves the repayment of travel
expenses under the Healthcare Cost Travel Scheme; safe custody of cash and
patients property; accurate recording of financial transactions; maintenance
of petty cash and change floats; collection of cash from various wards or
departments and prompt banking. The
job also involves dealing with staff, patients and visitors to receive
deposits, make payments or handle enquiries. This is a peripatetic role, and
it will be necessary to provide cover for colleagues at all other Trust
sites. The post holder will be expected to work alone at some sites and will
be required to exercise discretion and judgement accordingly.
Duties
and responsibilities include:
Provide
a counter service for staff, patients and visitors ensuring a high standard
of customer service, resolving any issues in a professional manner.
Receipting
and safe custody of cash and patient property, ensuring accurate recording of
all transactions, issuing official receipts.
Processing
debit/credit card payments using chip and pin machines.
All
income received to be reconciled to transaction records, counted and prepared
for banking on a daily basis, with all discrepancies to be immediately
investigated and reported to the Head Cashier.
Responsible
for topping up and monitoring departmental petty cash floats, ensuring all
payments are consistent with Trust guidelines and recorded in accordance with
Trust procedures.
Balance
petty cash on a daily basis, investigating any discrepancy and reporting them
to the Head Cashier.
Collect
patients property from night safes within the hospital and ensure these are
receipted and held in safe custody as required by Trust procedures.
Administer
payments to Patients under the Healthcare Travel Cost Scheme, in line with
Trust policies and procedures, dealing with all enquiries whilst promoting a
positive patient centred culture.
Dealing
with difficult and challenging situations, maintaining a firm but fair
professional manner at all times.
Safekeeping
and administering Patients monies and valuables ensuring all documentation is
in order, liaising with Patients, Wards, Social Services and Bereavement
Liaison. Arranging for the safe return of valuables to appropriate persons,
whilst working within the Mental Capacity Act 2005.
Person Specification
Skills & behaviours
Essential
- Behaving with honesty and integrity
- Good team worker
- Being responsible for the security of sensitive and confidential data
- Desire to ensure a high standard of accuracy and compliance with set guidance
- Ability to be polite, pleasant and patient at all times to patients while maintaining a firm line where necessary
- Able to communicate effectively, delivering messages clearly
- Data input to computerised financial applications and spreadsheets
Experience
Essential
- Experience in a cash handling, retail or banking environment involving direct customer contact
- Experience of daily cash balancing and preparation of banking deposits
Qualifications
Essential
- 5 GCSE/O levels or equivalent, including English and Maths
Person Specification
Skills & behaviours
Essential
- Behaving with honesty and integrity
- Good team worker
- Being responsible for the security of sensitive and confidential data
- Desire to ensure a high standard of accuracy and compliance with set guidance
- Ability to be polite, pleasant and patient at all times to patients while maintaining a firm line where necessary
- Able to communicate effectively, delivering messages clearly
- Data input to computerised financial applications and spreadsheets
Experience
Essential
- Experience in a cash handling, retail or banking environment involving direct customer contact
- Experience of daily cash balancing and preparation of banking deposits
Qualifications
Essential
- 5 GCSE/O levels or equivalent, including English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
