Quality Assurance Officer (XN03)

Job summary

Do you have an eye for detail and the passion and dedication to help managers improve the standards we offer to patients? Can you help to ensure that the Trust gets the best value for money for the services we buy?

Are you a good communicator with the ability to deliver sometimes unwelcome feedback to others?

We are seeking an exceptional individual to work as a Quality Assurance Officer for Estates & Facilities. You will be auditing cleaning standards in patient areas, food safety and service standards in retail catering units as well as other areas as diverse as window cleaning, entrance mats and other contracts.

This is no ordinary job every day will be different and you will work across all sites and at different times of the day or night, including one Saturday per month.

This is a challenging, demanding but very rewarding role.

Potential applicants are strongly encouraged to find out more about the role prior to completing their application form. You can contact mandy.hallatt@nhs.net or andrew.campbell10@nhs.net to arrange an informal discussion.

Expected Shortlisting Date

20/01/2025

Planned Interview Date

29/01/2025

Main duties of the job

This role provides the following services to the Trust: -

The post holder will audit /monitor pre-determined standards and policies relating to Estates & Facilities in house services plus a range of out sourced contracts. The post holder will also be involved with a range of other information collection exercises and surveys and will report on the patient experience in areas connected with Estates & Facilities services. The post holder will work closely with the Team Manager and Estates & Facilities Managers in assisting developing service improvements in line with national and local quality standards.

About us

Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates and Facilities team keep the Trust's sites running and manage one of the largest estate portfolios across the NHS. With over 2,300 staff, we provide a range of Estates & Facilities management services and ensure our buildings and environments are fit for purpose, clean and safe.

Whether we're cleaning wards, maintaining buildings, monitoring environmental impact, providing staff childcare, delivering hot meals to patients, or patrolling our sites, we support the delivery of patient care. Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region.Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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