Leeds Teaching Hospitals

Facilities Operational Supervisor (XN04)

The closing date is 03 July 2025

Job summary

Are you an organised and motivated individual who is passionate about creating a safe, clean and efficient environment for our patients at Leeds?

If so, an exciting opportunity has arisen within our award-winning Facilities Operational Patient Environment team at both the Leeds General Infirmary Hospital and St Jamess University Hospital Sites in Leeds.

As a Facilities Operational Supervisor, youll play a crucial role in ensuring the safety and wellbeing of our patients, by operationally Supervising the agreed block/services to ensure the Patient Environment action plan is achieved on time and to the required local and national standards.

The ideal candidate will have some previous experience working within some of the following functions and services, (list not exhaustive.)

Domestic Services

Housekeeping

Patient Food Service

Cleaning Response Service

Waste Management

Linen & Laundry

Portering

In addition to patient-facing requirements, youll also provide vital support to the overarching departmental strategy, including sustaining an effective financial performance and improving efficiencies in our services.

Guided by our Leeds Way Values, we are committed to creating the best place to work and to being the employer of choice for Estates and Facilities in the region. By joining the Estates and Facilities Team at Leeds, you'll have access to a friendly support network with ongoing training, career progression and an excellent benefits package.

Main duties of the job

The successful candidate could be supervising up to 40 staff, at any one time. This role is key in ensuring that all the Cleaning and Patient Catering services are delivered to exceptional standards.

The Facilities Operational Supervisor position provides an ideal opportunity for a highly ambitious, skilled and focussed individual.

Day- to- day duties include: The daily management of staff rotas, including Health Roster online system, payroll, attendance management, including formal attendance meetings, audits & monitoring, direction & monitoring of daily activities, appraisals, acting upon patient feedback and Risk Assessments.

The successful candidate will be responsible for liaising with both Internal and External Key stakeholders, alongside Patients & Visitors.

Many of the shifts available, follow a 2-week rotational 11-hour shift pattern, which involves working every other weekend.

In addition, to the direct staff supervision, the ideal candidate will be:

A team player

Committed to continuous learning and development

Proactive in resolving potential operational issues

Organised and able to prioritise workloads for themselves and others

Be a good communicator

Maintain calmness and relay confidence in a busy working environment

Able to work on own initiative

Committed to supporting Health & Wellbeing of those working within their teams

Possess good IT skills

Have good numeracy & literacy levels

About us

Leeds Teaching Hospitals is one of the largest employers in Leeds, with over 20,000 staff providing care to 1.6 million patients each year. The Estates and Facilities team keep the Trust's sites running and manage one of the largest estate portfolios in the NHS. With over 2,300 staff, we provide a range of Estates & Facilities services and ensure our buildings and environments are fit for purpose, clean and safe.

Whether we're cleaning wards, maintaining buildings, monitoring environmental impact, feeding patients, or patrolling our sites, we support the delivery of patient care. Leeds Teaching Hospitals is committed to redeploying 'at risk' members of our existing workforce to new roles.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Expected Shortlisting Date

04/07/2025

Planned Interview Date

17/07/2025

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-EST-330

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Job description

Job responsibilities

For a more detailed overview of the job description and personal specification please see the attached Job Description.

Job description

Job responsibilities

For a more detailed overview of the job description and personal specification please see the attached Job Description.

Person Specification

Skills & Behaviours

Essential

Good organisational skills
Ability to adapt to change and lead a team through the change process
Ability to encourage and support their staff in the service provision
Good administration skills, accuracy and attention to detail.

Qualifications

Essential

Formal Qualifications (CSE/GCSE or equivalent ) at least pass (c or 4 and above) in English , Maths
Level 3 Food Hygiene (to be completed within first 6 months of appointment)
Undertaken any recent and relevant training required to enhance the delivery of the service - For example, not limited to (Complaints, Attendance Management, Lean Principles, Conduct)
CMI (principles of management & leadership), level 3 or equivalent, or ability to achieve when appointed

Desirable

Health/Well-being/Mental Health First aid training
Leeds Improvement Method (LIM,) introduction training
Financial planning and budgetary control training

Experience

Essential

Have a range of supervision experience, including independently leading a team without direct on- site management.
Have an excellent understanding of soft service functions, i.e either, cleaning, catering, and/or portering service delivery.
Knowledge of Sustainability, Waste Regulations and Carbon Footprint agenda
Good communication, presentation & I.T skills
Shows enthusiasm in regard to personal development and encourages other staff to continually develop.

Person Specification

Skills & Behaviours

Essential

Good organisational skills
Ability to adapt to change and lead a team through the change process
Ability to encourage and support their staff in the service provision
Good administration skills, accuracy and attention to detail.

Qualifications

Essential

Formal Qualifications (CSE/GCSE or equivalent ) at least pass (c or 4 and above) in English , Maths
Level 3 Food Hygiene (to be completed within first 6 months of appointment)
Undertaken any recent and relevant training required to enhance the delivery of the service - For example, not limited to (Complaints, Attendance Management, Lean Principles, Conduct)
CMI (principles of management & leadership), level 3 or equivalent, or ability to achieve when appointed

Desirable

Health/Well-being/Mental Health First aid training
Leeds Improvement Method (LIM,) introduction training
Financial planning and budgetary control training

Experience

Essential

Have a range of supervision experience, including independently leading a team without direct on- site management.
Have an excellent understanding of soft service functions, i.e either, cleaning, catering, and/or portering service delivery.
Knowledge of Sustainability, Waste Regulations and Carbon Footprint agenda
Good communication, presentation & I.T skills
Shows enthusiasm in regard to personal development and encourages other staff to continually develop.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)