Job summary
Facilities Transport Services are looking to
recruit full time Transport drivers to help deliver a friendly, prompt, and
professional service on behalf of Leeds Teaching Hospitals NHS Trust. Principal
duties will involve the transportation of waste, staff, goods, around Trust
sites and nationally. Applicants must have good communication skills, a good
geographical knowledge of Leeds and Nationwide and must be able to work
effectively in a service focused environment. There is also a significant
manual handling element of bulky items attached to this post, plus other
associated tasks. Training will be provided for these. Please be aware the post
will require the applicant to work 37.50hrs a week, days, rotational shift
patterns, which can include weekends and bank holidays, in a dynamic and
fast-moving environment so a flexible working attitude is essential to the
role.
Main duties of the job
The
successful candidate will be responsible for undertaking a diverse range of
tasks including: To drive any Trust vehicle to undertake any duties relevant
for the role. To maintain vehicles in good working order and use it to
maximum efficiency. Reporting faults and breakdowns immediately to the
Facilities Supervisor. At the start of each shift carry out the appropriate
vehicle checks and complete the vehicle record logs. Carry out lock up duties
as required. Carry out investigations, take statements and provide written
reports regarding breaches of security, incidents, thefts, damage and major
traffic/access problems. Challenge individuals in restricted areas who do not
have identification and members of staff not wearing ID badges. Assist in
promoting initiatives for tackling violence and aggression against staff and
health care professionals within the Trust (Zero Tolerance initiative),
Work
on rotational shift patterns, which include weekends and bank holidays.
About us
Facilities
Transport Services Is part of the Facilities and Estates Directorate of Leeds
Teaching Hospitals NHS Trust
The
Department is responsible for the internal provision of Transport services
across the Trust.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk' members
of our existing workforce to new roles. As such, all our job adverts are
subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any questions.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
Transport driver
Reports to: Facilities Supervisor Accountable to: Facilities Manager Unit/Department: Facilities Operational
Services CSU Directorate: Estates & Facilities Location All Trust managed
sites AfC
The post holder
is member of the facilities operational team and will be responsible for
carrying out any duties commensurate with the grade of post. The role
includes provision of, patient movement and logistics across any of the Trust
sites. The role requires flexibility in approach to the duties required. The
principal function of this role is to provide cover on the Trust LGV and PSV
servicesas
work requirements may alter throughout the course of a workday/week. High
standards of quality will be expected to be delivered in line with
Facilities/LTHT practices and policies. The post holder will be expected to
have basic knowledge of several administrative and operational functions and
utilise both facilities and LTHT IT systems to complete their job role. The
nature of the role requires the use of responding to some tasks via a defined
communication system.
JOB DIMENSIONS Adhering to standards and practices
in Trust Policy and facilities practices/procedural manuals alongside
national initiatives, to ensure that a safe and clean environment is provided
for patients. To be a point of contact for patients and other visitors to the
Trust and provide a warm friendly welcome offering directions, support, and
assistance. Team members will be expected to operate as part of the
Facilities team covering any Trust managed service within the region.
Our values are part of what make us different from other
trusts, so we see this as a strength, as well as a responsibility. They have
been developed by our staff and set out what they see as important to how we
work. Our five values are: Patient-centred: putting patients at the heart
of everything we do Collaborative: working in teams both inside and outside
of the Trust to improve our services. Fair: treating all patients and
colleagues with dignity and respect Accountable: taking responsibility for
our actions and what we do Empowered: letting our staff use their
initiative and innovate to improve care. All our actions and endeavours will
be guided and evaluated through these values. CORE BEHAVIOURS AND SKILLS
Maintain effective communication with patients, colleagues in all working
areas. Demonstrate the desire to provide a high-quality facilities service.
Display a working knowledge and understanding of service users needs and
requirements. Ability to follow instructions and make judgements at the
time-of-service
Ability
to record any information required for facilities services. To be flexible
and adapt to changes in circumstances which impact on patient care. To use
tact & diplomacy when occasion arises. To be able to organise workload
depending upon priorities. Be able to work as part of a multi-disciplinary
team during a serious/ major incident. Be a positive role model for the
Facilities Directorate and wider Trust colleagues. To maintain high standards
of personal hygiene and appearance at all times whilst on duty Use
de-escalation techniques for patients, staff and members of the public who
display confrontational and challenging behaviour. The post holder will be
required to utilise high level communication skills to calm, persuade and reassure
individuals in often emotional or hostile situations. To work independently
with limited supervision. CORE KNOWLEDGE AND UNDERSTANDING Ensure that all
tasks are carried out in compliance with relevant statutory legislation and
local policies and codes of practice by following agreed safe working
procedures, and reporting incidents using the Trust Incident Reporting
system. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To drive any
Trust vehicle to undertake any duties relevant for the role. To maintain
vehicles in good working order and use it to maximum efficiency. Reporting
faults and breakdowns immediately to the Facilities Supervisor. At the start
of each shift carry out the appropriate vehicle checks and complete the
vehicle record logs. Carry out car parking duties to ensure the effective
management of traffic across the sites. Deal with Lost and Found property
in accordance with the Trust Policy which will include maintaining the
property register, ensuring the safe storage and return of lost property and
the disposal of unclaimed property. Provide cash handling and escort duties
to the Cashiers. Carry out lock up duties as required. Carry out
investigations, take statements and provide written reports about breaches of
security, incidents, thefts, damage and major traffic/access problems. Challenge individuals in restricted areas who do not have identification and
members of staff not wearing ID badges. Assist with the issue of keys to
staff. Assist in promoting initiatives for tackling violence and aggression
against staff and health care professionals within the Trust (Zero
Tolerance initiative), through innovation, education, prevention and
detection routes, along with close working relationships with the Police and
other external agencies. Ensure an adequate supply of items/equipment
necessary for the role are maintained. Ensure that all duties are carried
out in line with quality control procedures using standard facilities
documentation. To ensure that the correct uniform and PPE is always worn
whilst on duty. Provide a professional, effective, and competent
operational security service to the Trust to ensure a safe and secure
environment for staff, patients, visitors and Trust assets. Provide advice
to patients, relatives, other staff relating to security/safety of others in
a conflict situation Analyse security incidents and make suitable judgement
when assessing potential conflict situations To provide appropriate
response to any alarm upon activation i.e., fire alarms, including directions
for responding teams. Receipt of incoming deliveries/goods/products
ensuring that all goods inwards are checked against delivery notes and
official orders. Ensuring that items meet quality and quantity specified and any
good specific requirements. The good housekeeping of the hospital/work
environment and equipment internally/externally related to the specific job
role using approved methods and equipment/mechanical aids to national/Trust
standards to ensure that a professional image is always maintained. Operation and minor maintenance of all equipment necessary for the role to be
used in compliance with standard operating procedures To undertake the
duties of any of the specific job role ensuring that all the procedures,
correct practices are adhered resulting in excellent patient satisfaction. Ensuring all communications are responded to in an efficient/timely manner. To follow all local method statements & risk assessments to ensure that
the role is undertaken in a safe, secure manner. Act on feedback given from
any quality assurance system Communication with allied health
professionals/trust staff members to ensure that the patients health and
wellbeing is being maintained in helping to deliver excellent clinical
outcomes. To report any faults/issues/complaints regarding service
provision or equipment immediately to the supervisor or other appropriate
senior Trust staff member To complete and record role specific
data/information either electronically or in written format that is required
complying with operational procedures or local/Trust/National policy and
audit recommendations/controls.
Job description
Job responsibilities
Transport driver
Reports to: Facilities Supervisor Accountable to: Facilities Manager Unit/Department: Facilities Operational
Services CSU Directorate: Estates & Facilities Location All Trust managed
sites AfC
The post holder
is member of the facilities operational team and will be responsible for
carrying out any duties commensurate with the grade of post. The role
includes provision of, patient movement and logistics across any of the Trust
sites. The role requires flexibility in approach to the duties required. The
principal function of this role is to provide cover on the Trust LGV and PSV
servicesas
work requirements may alter throughout the course of a workday/week. High
standards of quality will be expected to be delivered in line with
Facilities/LTHT practices and policies. The post holder will be expected to
have basic knowledge of several administrative and operational functions and
utilise both facilities and LTHT IT systems to complete their job role. The
nature of the role requires the use of responding to some tasks via a defined
communication system.
JOB DIMENSIONS Adhering to standards and practices
in Trust Policy and facilities practices/procedural manuals alongside
national initiatives, to ensure that a safe and clean environment is provided
for patients. To be a point of contact for patients and other visitors to the
Trust and provide a warm friendly welcome offering directions, support, and
assistance. Team members will be expected to operate as part of the
Facilities team covering any Trust managed service within the region.
Our values are part of what make us different from other
trusts, so we see this as a strength, as well as a responsibility. They have
been developed by our staff and set out what they see as important to how we
work. Our five values are: Patient-centred: putting patients at the heart
of everything we do Collaborative: working in teams both inside and outside
of the Trust to improve our services. Fair: treating all patients and
colleagues with dignity and respect Accountable: taking responsibility for
our actions and what we do Empowered: letting our staff use their
initiative and innovate to improve care. All our actions and endeavours will
be guided and evaluated through these values. CORE BEHAVIOURS AND SKILLS
Maintain effective communication with patients, colleagues in all working
areas. Demonstrate the desire to provide a high-quality facilities service.
Display a working knowledge and understanding of service users needs and
requirements. Ability to follow instructions and make judgements at the
time-of-service
Ability
to record any information required for facilities services. To be flexible
and adapt to changes in circumstances which impact on patient care. To use
tact & diplomacy when occasion arises. To be able to organise workload
depending upon priorities. Be able to work as part of a multi-disciplinary
team during a serious/ major incident. Be a positive role model for the
Facilities Directorate and wider Trust colleagues. To maintain high standards
of personal hygiene and appearance at all times whilst on duty Use
de-escalation techniques for patients, staff and members of the public who
display confrontational and challenging behaviour. The post holder will be
required to utilise high level communication skills to calm, persuade and reassure
individuals in often emotional or hostile situations. To work independently
with limited supervision. CORE KNOWLEDGE AND UNDERSTANDING Ensure that all
tasks are carried out in compliance with relevant statutory legislation and
local policies and codes of practice by following agreed safe working
procedures, and reporting incidents using the Trust Incident Reporting
system. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To drive any
Trust vehicle to undertake any duties relevant for the role. To maintain
vehicles in good working order and use it to maximum efficiency. Reporting
faults and breakdowns immediately to the Facilities Supervisor. At the start
of each shift carry out the appropriate vehicle checks and complete the
vehicle record logs. Carry out car parking duties to ensure the effective
management of traffic across the sites. Deal with Lost and Found property
in accordance with the Trust Policy which will include maintaining the
property register, ensuring the safe storage and return of lost property and
the disposal of unclaimed property. Provide cash handling and escort duties
to the Cashiers. Carry out lock up duties as required. Carry out
investigations, take statements and provide written reports about breaches of
security, incidents, thefts, damage and major traffic/access problems. Challenge individuals in restricted areas who do not have identification and
members of staff not wearing ID badges. Assist with the issue of keys to
staff. Assist in promoting initiatives for tackling violence and aggression
against staff and health care professionals within the Trust (Zero
Tolerance initiative), through innovation, education, prevention and
detection routes, along with close working relationships with the Police and
other external agencies. Ensure an adequate supply of items/equipment
necessary for the role are maintained. Ensure that all duties are carried
out in line with quality control procedures using standard facilities
documentation. To ensure that the correct uniform and PPE is always worn
whilst on duty. Provide a professional, effective, and competent
operational security service to the Trust to ensure a safe and secure
environment for staff, patients, visitors and Trust assets. Provide advice
to patients, relatives, other staff relating to security/safety of others in
a conflict situation Analyse security incidents and make suitable judgement
when assessing potential conflict situations To provide appropriate
response to any alarm upon activation i.e., fire alarms, including directions
for responding teams. Receipt of incoming deliveries/goods/products
ensuring that all goods inwards are checked against delivery notes and
official orders. Ensuring that items meet quality and quantity specified and any
good specific requirements. The good housekeeping of the hospital/work
environment and equipment internally/externally related to the specific job
role using approved methods and equipment/mechanical aids to national/Trust
standards to ensure that a professional image is always maintained. Operation and minor maintenance of all equipment necessary for the role to be
used in compliance with standard operating procedures To undertake the
duties of any of the specific job role ensuring that all the procedures,
correct practices are adhered resulting in excellent patient satisfaction. Ensuring all communications are responded to in an efficient/timely manner. To follow all local method statements & risk assessments to ensure that
the role is undertaken in a safe, secure manner. Act on feedback given from
any quality assurance system Communication with allied health
professionals/trust staff members to ensure that the patients health and
wellbeing is being maintained in helping to deliver excellent clinical
outcomes. To report any faults/issues/complaints regarding service
provision or equipment immediately to the supervisor or other appropriate
senior Trust staff member To complete and record role specific
data/information either electronically or in written format that is required
complying with operational procedures or local/Trust/National policy and
audit recommendations/controls.
Person Specification
Qualifications
Essential
- Literate/Numerate
- Current Driving Clean Licence HGV or PCV must hold CPC
Desirable
Experience
Essential
- Experience of working within a customer focused environment
- IT skills/computer literate
- Ability to communicate both written and verbally using radio/telephone/ IT systems
- Substantial previous driving
Desirable
- NHS experience
- Previous experience of dealing with emergency services.
- Basic understanding of infection control
- Experience of minibuses and up to 7.5-ton goods vehicles
Skills & behaviours
Essential
- Good organisational skills
- Ability to adapt to change
- Ability to work under own initiative and as part of a team
- Ability to work within set procedures and protocols
- Conduct themselves in a polite way
Person Specification
Qualifications
Essential
- Literate/Numerate
- Current Driving Clean Licence HGV or PCV must hold CPC
Desirable
Experience
Essential
- Experience of working within a customer focused environment
- IT skills/computer literate
- Ability to communicate both written and verbally using radio/telephone/ IT systems
- Substantial previous driving
Desirable
- NHS experience
- Previous experience of dealing with emergency services.
- Basic understanding of infection control
- Experience of minibuses and up to 7.5-ton goods vehicles
Skills & behaviours
Essential
- Good organisational skills
- Ability to adapt to change
- Ability to work under own initiative and as part of a team
- Ability to work within set procedures and protocols
- Conduct themselves in a polite way
