Job responsibilities
Day to day supervision of the
operational Security Staff and the Control Room Staff. Duties will include
sickness and absence management, personal development, appraisals, training,
disciplinary issues, health and safety and staff recruitment.
Organising and deploying staff to
ensure that the needs of the security service, control room, traffic
management, car park management, roving patrol and vehicle enforcement are
met.
In conjunction with the Assistant
Facilities Manager ensure that the staff rotas are fully adhered to and that
there are sufficient staff on duty to provide the required level of service.
Dynamic allocation of jobs and
duties to staff and the on-going monitoring of activities by the use of a
computer based task management system. Produce associated reports.
Ensure that security patrols are
carried out on a regular basis and monitored using a watchman recording and
logging system. Use the associated data to produce management reports showing
times and areas covered and investigate anomalies.
Carry out formal documented
handover sessions with other Supervisors and Security staff at the change of
each shift for the purpose of updating on the days activities and briefing on
any outstanding or key issues.
Ensure an effective communication
process is in place to keep staff fully updated on matters affecting the
Security Department and that any communications, rotas, emails, etc are
displayed on all of the staff communication notice boards.
Maintain regular radio
communication with all staff and ensure that staff follow the correct radio
procedures and protocols. In the case of the roving patrol and other staff in
lone worker situations, ensure that regular contact is made and logged to
support safe working practices.
Management of the Trusts Lost and
Found property service which includes maintaining the property register,
ensuring the safe storage of lost property and the disposal of unclaimed
property.
Produce and maintain all necessary
records and documentation required for the administration of the Security
Service which include incident sheets, IR1s, log books, log reports, return
to works interviews, sickness records, staff permit requests, visitor
permits, signing off security contractor worksheets, etc.
Ensure that detailed, accurate and
timely records are kept on all incidents and activities using either paper
based or computer based systems.
Effectively manage the performance
of staff under your control against key targets and measures (including, but
not limited to: attendance, conduct & discipline and appraisals, etc).
Ensure that staff carrying out
vehicle enforcement duties follow Trust polices and procedures and that no
untrained staff are allowed to use the PCN equipment.
Maintain close liaison with the
PCSOs and ensure that they are fully briefed on security issues relating to
the Trust.
Immediately deal and resolve any
problems relating to the operation of the pay and display machines or pay on
foot machines. Ensure that staff carry out the emptying of the cash
collection boxes and that full boxes are safely delivered to the cashiers
office.
Arrange for Security staff to carry
out escort duties for the Cashiers.
Attend meetings as necessary
relating to contractor compounds, contractor parking, vehicle access and
material deliveries, etc.
Meet with staff, patients and
visitors when required to deal with problems relating to parking and access.
To provide solutions to remedy the matter.
Ensure that staff adhere to the
Trusts Infection Prevention and Control policies and procedures.
Where areas of the hospital or car
parks are required to be cordoned off, arrange for staff to place cones or
traffic barriers to prevent vehicles from parking.
Carry investigations, take
statements and provide written reports with regard to breaches of security,
incidents, thefts, damage and major traffic/access problems.
Ensure that all staff follow the
Directorates dress code and wear the appropriate PPE for the duties being
carried out.
Provide effective security and
traffic services in a safe and secure environment for staff, patients,
visitors and Trust assets.
Ensure that line management are
made aware of any serious incidents.
Follow Trust, Directorate and
Departmental policies and procedures for booking annual leave, changes to
rota and sickness reporting.
At the start of each shift carry
out the appropriate vehicle checks and complete the vehicle record logs.
Report any vehicle defect to the Transport Department.
Ensure that vehicles are kept in a
clean and tidy condition at all times.
Assist with the production of ID
badges and security/traffic access cards.
Assist with the issue of keys to
staff.
Assist in promoting initiatives to
reduce the use of the motor vehicle and encourage alternatives forms of
transport and travel, through innovation and education, along with close
working relationships with Leeds City Council and other external agencies.
Assist in promoting initiatives for
tackling violence and aggression against staff and health care professionals
within the Trust (Zero Tolerance initiative), through innovation, education,
prevention and detection routes, along with close working relationships with
the Police and other external agencies.
