Leeds Teaching Hospitals

Facilities Operational Manager (XN07)

This job is now closed

Job summary

Predominantly covering Portering (Patient movement related activities & waste logistics), at both St James & Leeds General Infirmary Hospitals

An exciting opportunity has arisen within the Facilities Operational team at the Leeds Trust.

The successful candidate will be the Operational Manager and have the responsibility for the day-to-day management of key Patient Environment services, Patient movement (Portering) and Waste Service delivery. As part of the senior operational manager team, you will also provide a vital contribution in supporting the overarching departmental strategy, including sustaining an effective financial performance and services across the Trust (such as cleaning & patient catering).

Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region. By joining the Estates and Facilities Team, you will have access to a friendly support network with ongoing training and career progression and an excellent benefits package.

The recruitment process, after short listing, includes a presentation on a set subject matter, and a formal interview. The presentation and interview will be held at St James Hospital, Beckett Street, Leeds, LS9 7TF, further details will follow.

Main duties of the job

The successful candidate would be expected to liaise with a range of multi-disciplinary teams, within both the clinical and facilities teams, ensuring services are achieved within specified timescales and to the optimism standards. The fostering of close working relationships will be essential with colleagues in our Clinical CSUs (Clinical Service Units) and Estates to ensure that the best possible standards are maintained and continually improved upon. Ensuring that all customers to the Trust, have an excellent experience whilst at the hospital.

The Facilities Operational Team plays a crucial role in keeping our hospitals running.

A Facilities Operational Manager typically has responsibility for a designated service within the Facilities portfolio, and in this case Portering and Waste management services. The role combines strategic planning with the reactive response to daily operational challenges, managing staff, infection control, patient movement, and waste services.

We are seeking candidates who are customer-focussed, have strong people skills and a passion for improving patient experience, with extensive experience managing healthcare facilities-related services.

The successful candidate, will also have the sole responsibility for a specific aspect of the Facilities operational and strategic plan, which may include staff engagement, management of patient flow lead, site waste management, workforce, and staff development, and/or health & safety.

About us

Leeds Teaching Hospitals NHS Trust (LTHT) employs over 20,000 staff and is one of the largest and busiest acute hospital Trusts in the UK.

The Estates and Facilities Team keep the Trust's seven sites running and manage one of the largest estate portfolios across the NHS. With over 2,500 staff working in the team, providing a range of facilities management services, and ensuring our buildings and environments are fit for purpose, clean and safe. Whether they are cleaning wards, maintaining our buildings, monitoring our environmental impact, providing staff childcare, delivering hot meals to patients, or patrolling our sites, they all support the delivery of patient care.

Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region

Date posted

05 September 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-EST-203

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Job description

Job responsibilities

Role profile attached.

Job description

Job responsibilities

Role profile attached.

Person Specification

Qualifications

Essential

Educated to masters degree level or equivalent gained by relevant work experience and training.
Active membership of a relevant NHS association or equivalent.

Desirable

High level Health & Safety qualification i.e., NEBOSH

Experience

Essential

Extensive experience functioning at a senior managerial level in a healthcare and / or management of facilities related services (Logistics Hospitality).
Knowledge of Mandatory and Statutory Regulations relating to soft FM Services
Have experience of managing staff and dealing with a range of HR issues such as: attendance, grievances, disciplinaries, recruitment, workforce planning, etc.
Experience of managing high value budgets, monitoring expenditure and developing/delivering cost saving initiatives.
Developing local service operating procedures that impact other areas and implementing organisational policies.

Skills & Behaviours

Essential

To be an inspirational leader and able to motivate staff.
To be able to mentor/encourage individual operational management/ supervisory team in appropriate management style and practices that get the most from his/her team members, whilst valuing feedback an
To be able to deal with demanding situations successfully and, if necessary, use and adhere to the Trusts disciplinary, capability and grievance procedures.
To be able to work under significant pressure and demanding deadlines with a resilience in a range of complex situations.
Professional approach and Diplomatic attitude.
Good analytical and problem-solving skills. Ability to find workable solutions to complex issues.
Have good, interpersonal and relationship building skills with a particular emphasis on influencing and conflict resolution.

Person Specification

Qualifications

Essential

Educated to masters degree level or equivalent gained by relevant work experience and training.
Active membership of a relevant NHS association or equivalent.

Desirable

High level Health & Safety qualification i.e., NEBOSH

Experience

Essential

Extensive experience functioning at a senior managerial level in a healthcare and / or management of facilities related services (Logistics Hospitality).
Knowledge of Mandatory and Statutory Regulations relating to soft FM Services
Have experience of managing staff and dealing with a range of HR issues such as: attendance, grievances, disciplinaries, recruitment, workforce planning, etc.
Experience of managing high value budgets, monitoring expenditure and developing/delivering cost saving initiatives.
Developing local service operating procedures that impact other areas and implementing organisational policies.

Skills & Behaviours

Essential

To be an inspirational leader and able to motivate staff.
To be able to mentor/encourage individual operational management/ supervisory team in appropriate management style and practices that get the most from his/her team members, whilst valuing feedback an
To be able to deal with demanding situations successfully and, if necessary, use and adhere to the Trusts disciplinary, capability and grievance procedures.
To be able to work under significant pressure and demanding deadlines with a resilience in a range of complex situations.
Professional approach and Diplomatic attitude.
Good analytical and problem-solving skills. Ability to find workable solutions to complex issues.
Have good, interpersonal and relationship building skills with a particular emphasis on influencing and conflict resolution.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)