Job summary
Expected Shortlisting
Date
06/10/2025
Planned Interview
Date
15/10/2025
Are
you an organised, communicative, and motivated individual with a passion for
working in a clinical environment? If you have strong administrative skills
and enjoy a challenging yet rewarding role, we have the perfect opportunity
for you!
Leeds
Teaching Hospitals NHS Trust (LTHT) is seeking a dedicated Ward Clerk to join
our dynamic team on the General Respiratory Wards. As a Ward Clerk, you will
play a vital role in providing compassionate administrative support to our
multidisciplinary team, which includes doctors, nurses, secretaries, and
other administrative staff.
At
LTHT, we are committed to creating a supportive and engaging work
environment. We offer a comprehensive training programme and a clear pathway
for professional development. If you are passionate about delivering
excellent administrative support and would like to be part of a highly
supportive team, we encourage you to apply!
Join
us in our mission to be the best place to work and make a real difference in
the lives of our patients.
Apply
today to become our next Ward Clerk! The shift pattern will include weekends
and long days.
Please
contact Jason Swarbrooke Senior Charge Nurse J06 jason.swarbrooke@nhs.net
Main duties of the job
As
a Ward Clerk, your primary responsibilities will include accurately recording
real-time admissions, transfers, and discharges on the Trust's Patient
Administration System (PAS). You will also manage patient appointments and
respond to patient enquiries as well as requests from healthcare
professionals.
Key
duties will also include undertaking essential daily tasks such as ordering
equipment, delivering samples to pathology, updating the ward register,
managing incoming calls, addressing patient and family enquiries,
coordinating patient transport, and supporting the timely discharge of
patients.
You
will play a crucial role in supporting the Sister/Charge Nurse and other ward
staff, allowing them to focus more on direct patient care. This will require
effective liaison with other departments and wards, ensuring smooth
communication and the seamless flow of information.
To
succeed in this role, you will need strong communication skills, a
team-oriented approach, and the ability to manage multiple tasks efficiently.
If you have the necessary skills and are ready to contribute to a positive
and supportive ward environment, we encourage you to apply. We look forward
to welcoming you to our team!
About us
Come
and join our team in Leeds and become part of The Leeds Way sharing our
vision and values. Our Trust is recognised for our staff engagement, great
care and rated GOOD by the Care Quality Commission.
Leeds
Teaching Hospitals NHS Trust is one of the largest acute health providers in
the UK and based in one of the fastest growing and vibrant cities in the
north.
At
Cardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive,
caring teams who are champions of the Leeds Way values. Our values are part
of what make us different from other trusts, so we see this as a strength, as
well as a responsibility. They have been developed by our staff and set out
what they see as important to how we work.
Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
PRINCIPAL
DUTIES AND AREAS OF RESPONSIBILITY
Administrative and Clerical Duties
- Record admission, transfer and
discharge activity data onto the Trust PAS system.
- Arrange patients follow-up
appointments using the PAS system and order transport for patients when
required.
- Record changes to the bed base and
inform the relevant corporate team
- Handle telephone calls from
relatives, hospital staff, public etc, under guidance where necessary from
the Sister/Charge Nurse, and making calls where appropriate on behalf of ward
staff.
- Ensure that patients medical
records (including x-rays) are available on the ward, obtaining these where
necessary from other departments.
- Transfer pathology and other
reports to patients records, and general collation of records promptly and
efficiently, especially on patients discharge.
- Deliver patients mail.
- Order stationary and complete
requisition forms under instruction from Sister/Charge Nurse.
- Complete electronic admission/bed
system as required
- Maintaining records on behalf of
Sister/ Charge Nurse.
Assisting to maintain high
standards of care
Assist in the welcome and reception
of patients and visitors into the clinical area
Maintain a safe working environment,
reporting incidents, accidents, complaints
Understand the need to maintain and
respect patient confidentiality
Participate in in-service training
Participate in mandatory training
annually
Participate in annual performance
appraisal
Undertake duties on different
wards/depts as and when required by service demands
Develop good working relationship
Participate in appropriate and
relevant communications networks
Ensure the maintenance of good
relationships, communications and teamwork with all disciplines within the
ward / department
Job description
Job responsibilities
PRINCIPAL
DUTIES AND AREAS OF RESPONSIBILITY
Administrative and Clerical Duties
- Record admission, transfer and
discharge activity data onto the Trust PAS system.
- Arrange patients follow-up
appointments using the PAS system and order transport for patients when
required.
- Record changes to the bed base and
inform the relevant corporate team
- Handle telephone calls from
relatives, hospital staff, public etc, under guidance where necessary from
the Sister/Charge Nurse, and making calls where appropriate on behalf of ward
staff.
- Ensure that patients medical
records (including x-rays) are available on the ward, obtaining these where
necessary from other departments.
- Transfer pathology and other
reports to patients records, and general collation of records promptly and
efficiently, especially on patients discharge.
- Deliver patients mail.
- Order stationary and complete
requisition forms under instruction from Sister/Charge Nurse.
- Complete electronic admission/bed
system as required
- Maintaining records on behalf of
Sister/ Charge Nurse.
Assisting to maintain high
standards of care
Assist in the welcome and reception
of patients and visitors into the clinical area
Maintain a safe working environment,
reporting incidents, accidents, complaints
Understand the need to maintain and
respect patient confidentiality
Participate in in-service training
Participate in mandatory training
annually
Participate in annual performance
appraisal
Undertake duties on different
wards/depts as and when required by service demands
Develop good working relationship
Participate in appropriate and
relevant communications networks
Ensure the maintenance of good
relationships, communications and teamwork with all disciplines within the
ward / department
Person Specification
Skills & behaviours
Essential
- A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team
- Excellent communication skills both verbally and written that are clear and concise
- Effective interpersonal skills
- Motivated, Reliable and Adaptable
- A friendly and professional manner when interacting with people
Qualifications
Essential
- Literate/Numerate
- IT Skills
Desirable
Experience
Essential
- Willingness to undertake further professional development and training
- Experience in dealing with members of the public in an working environment
- Ability to work well under pressure and manage multiple tasks
Desirable
- Previous experience in a customer-facing or administrative role, ideally within a healthcare setting
Person Specification
Skills & behaviours
Essential
- A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team
- Excellent communication skills both verbally and written that are clear and concise
- Effective interpersonal skills
- Motivated, Reliable and Adaptable
- A friendly and professional manner when interacting with people
Qualifications
Essential
- Literate/Numerate
- IT Skills
Desirable
Experience
Essential
- Willingness to undertake further professional development and training
- Experience in dealing with members of the public in an working environment
- Ability to work well under pressure and manage multiple tasks
Desirable
- Previous experience in a customer-facing or administrative role, ideally within a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
