Stop Smoking Services Adviser (XN04)

Job description

Job responsibilities

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Acting as a key link between the Trust and community stop smoking providers to facilitate seamless and timely access for patients to continued stop smoking support.

Be the main point of contact for external agencies for patients experiencing delays in their transfer between providers of care.

Promptly alert the Team Leader of any significant delays or difficulties with a patients access to continued care.

Participate in provider meetings to ensure a seamless transition of care takes place between providers.

Promote the health and wellbeing of people who use the service through offering specialist stop smoking advice, information and support.

Work with patients to change their behaviour to improve their health by stopping smoking (and, on occasions, support significant others e.g. partners/ parents/family members who smoke).

Required to use their persuasive skills to encourage patients to change their behaviour (e.g. to try a quit attempt/abstain, to try stop smoking medication, to accept a referral for further support).

Manage own caseload of patients and responsible for all associated tasks, including follow-up visits, and managing diary commitments.

Act as a smoke free champion promoting the smoke free message through their day-to-day work.

Support clinical staff to provide more effective stop smoking support for their patients, through providing up to date and evidence based information and guidance. Provide specialist advice and support to staff, including delivering an education, training and awareness programme to help reduce harm from smoking and ensure LTHT remains a smoke free setting.

Persuade other staff groups to support stop smoking activity with their patients and within their departments more generally, identifying and supporting smoke-free champions across the Trust.

Ensure robust discharge planning to meet the needs of the patients ongoing stop smoking support, including arranging onward referral/appointment (e.g. to a community stop smoking service, community pharmacy), signposting (GP, self-help resources), agreeing follow-up appointments/contacts, co-ordinating continued supply of medication or prescription, feeding back to health care partners e.g. GP/primary care, midwife.

Deliver stop smoking assessments, specialist advice and support, including advice on stop smoking pharmacotherapy and e-cigarettes, working within recommended protocols and guidelines. This will involve face to face and virtual work and will require working closely with partners including Trust clinicians and pharmacy colleagues, Community Stop Smoking Service and community pharmacists.

In community settings only - supply patients with Nicotine Replacement Therapy products for self-administration, in-line with Trust protocol.

Responsible for management of day to day workload.

Communicate with a wide range of health professionals and other staff to advise them on effective methods of stop smoking behavioural support.

Undertake Carbon Monoxide (CO) testing for patients who engage with the service. Both at first contact with the service and 28 days following discharge (where possible).

Work with a wide range of patients as part of their day to day work, including those with communication difficulties and adapt information and support provided accordingly

Develop individually tailored stop smoking support plans including recommending treatments based on assessed needs and monitoring and adjusting plans as required.

Provide information to people about stopping smoking, minimizing harm from tobacco and health-related issues in line with best guidance and protocols. Taking into consideration the wide range of diverse needs e.g. different forms of tobacco use, English as a second language Communicate using a range of resources that promote health improvement (mainly stopping smoking), adapting information and using different formats depending on both patient need (e.g. pregnant woman, adult inpatient) and for different staff groups or specialties.

Provide accurate and up to date promotional information to patients and staff and design and produce new resources as/when required.

Provide advice and support to ward staff about the service and to support their patients to quit or abstain from smoking whilst in their care.

Co-ordinate health improvement (mainly stop smoking) campaigns within the Trust and externally. This will require planning and collaboration with health improvement specialists and other colleagues (e.g. Public Health, Communications leads) and adapting information/messages for the intended target group.

Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set (NHS England mandatory requirement). This will include following up patients following discharge to monitor stop smoking outcomes.

Responsibility to feed back to Team Leader on any service improvements identified during day to day practice.

Use initiative to communicate/propose new or innovative ways of working to improve the delivery of the service for patients.

Responsible for maintaining accurate patient and staff records in line with Trust guidelines.

Responsible for responding effectively to referrals made to the service within stated timescales.

Plan and organise own daily activities, visiting a range of patients in various locations and situations. Plans will require adjusting depending on patient needs and, for example, if a patient has been moved or is unable or unwilling to engage.

Work closely with Community Stop Smoking Services and other providers ensuring a smooth hand over of patient care where appropriate.

Ensure administrative duties are carried out efficiently and effectively in order to meet the needs of the service.

Attend meetings as and when required, preparing agendas, and may include taking notes and preparing minutes, both formal and action plans.

To be involved in monitoring and evaluation of patient feedback, offering recommendations as part of the team to improve the service.

To be involved in the marketing and promotion of the service alongside other colleagues. This will include ward visits, presenting to small groups e.g. team meetings and clinical forums, to raise the profile of the service and facilitate service improvements.

Undertake/support specific stop smoking projects and/or development activities under the supervision of the Stop Smoking Project Manager. Contribute to service evaluation requirements, questionnaires and surveys as required.

Responsible for audit within own work area.

Responsible for service improvement initiatives. Collate and analyse the results from surveys and questionnaires to inform improvement work and present this in a range of formats for different staff groups/audiences

Alert line manager to any issues in work (including concerns about individuals or work in the Trust or in the community) and maintain appropriate levels of confidentiality.

At all times treat patients, visitors and colleagues with dignity and respect, exercising discretion and maintaining confidentiality.

Ensure that no action or omission on your part is detrimental to the condition, safety, well-being, and interest of the patients.

Work in a collaborative and co-operative manner with other members of the care team and observe operational policy and procedure requirements.

Promote a safe working environment at all times, reporting untoward incidents in line with Trust Policy.

Responsibility to support the Trusts Smoke-Free policy at all times (and act as a Smoke-Free Champion as part of day to day activity). This will include reporting breaches of policy to Team Leader and supporting the development of appropriate action.

Take every reasonable opportunity to maintain and update knowledge, competence and skill, with a particular focus on any new developments for stop smoking.

Ensure CO monitors are in working condition reporting any issues with them as required.

Monitor supplies of CO monitoring disposables and health promotion resources and supplies.

In community settings only - responsible for all aspects of stock control of Nicotine Replacement Therapy products in clinical settings eg maintaining stock, stock rotation, keeping accurate record of stock supplied and/or returned, following NHS supply chain procedures and adhering to Trust protocol at all times.

The ability to travel to and between agreed community venues to provide outpatient stop smoking support, (may require some home visits for maternity patients and lone working).

Responsible for maintaining stock of health improvement resources within own work area e.g. patient group or clinical specialty.

Line management of Administrative staff.

Other duties at a comparable level of responsibility as required meeting the needs of the service.

Person Specification

Skills and Behaviours

Essential

• Excellent communication skills (verbal and writing)
• IT skills, including data entry, accurate reporting of agreed care plans to support effective handover of care
• Experience of health improvement procedures
• Good knowledge and understanding of evidence based practice in stopping smoking, the consequences of smoking and the benefits of quitting.
• Ability to build and maintain good working relationships with professionals / individuals from different professional / cultural backgrounds

Desirable

• Experience of using clinical systems
• Knowledge of principles of health promotion and issues of health inequality.
• Ability to work flexibly as part of a team
• Patient centred
• Can work autonomously to achieve agreed objectives

Qualifications

Essential

• Educated to GCSE (or equivalent) grade C or above in English and Maths.
• NVQ level 3 in Health care (or equivalent).

Desirable

• Specific training in health promotion interventions.

Experience

Essential

• Experience of working in Health and Social Care setting or community
• Experience of providing healthcare, healthcare advice or health improvement/promotion advice to patients or members of the public
• Knowledge and experience of database management and an understanding of its importance in the effective day to day delivery of health services
• Experience of using Microsoft Office software.

Desirable

• Experience of providing help, behavioural support and/or counselling on a one to one or group basis.
• Knowledge and understanding of patient pathways
• Experience of working in a health improvement related field.
• Experience of supporting people through behaviour change

other criteria

Essential

• Fully supportive of Trusts smoke free policy acting as a smoke free champion.
• Non-smoker due to nature of post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)