Job summary
Expected Shortlisting
Date;
25/02/2025
Planned Interview
Date:
04/03/2025
Are
you a competent administrator ready for a new challenge? Do you want to work in a role that can make
a real difference to cancer patients? If you enjoy working in a team and have
the drive and passion to help our patients, an exciting opportunity has
arisen for a confident, enthusiastic, and motivated individual to work within
the Corporate Cancer Team. Your primary responsibilities will be to act as
patient advocate to overcome barriers to ensure timely access to any part of
the patients cancer journey, minimising any delays to diagnostics and
treatment. You will directly communicate with patients and their families to
organise appointments, advise on any concerns or queries, and signpost the
patient to relevant support. The role plays a vital part in streamlining the
patient journey and contributes to the improvement of both quality and
experience.
As
part of the Corporate Cancer Team, we support and help our cancer teams to
deliver quality and timely, patient focused cancer care. We are committed to
working in line with the values described in The Leeds Way to make work
rewarding as well as challenging.
Main duties of the job
The
post holder will have responsibility for providing an effective, caring and
compassionate service to patients to optimise their access to cancer
services, through working with the multidisciplinary teams within our CSUs.
They will liaise with patients and their relatives and ensure appropriate and
timely appointments are secured and any additional tests are organised with
other departments and booked within agreed timeframes, reports are available,
and staging is complete. The post holder will actively participate in Cancer
Waiting Times validation and ensure patient tracking procedures are followed
and kept up to date within the department. The post-holder must be able to
demonstrate excellent organisational, interpersonal and communication skills;
be able to work well under pressure and on their own initiative. We require
an individual with administrative experience, competent IT skills and strong
attention to detail.
We
encourage applicants to arrange a visit to our service prior to an interview.
About us
Join
our team in Leeds and become part of The Leeds Way sharing our vision and
values. Our Trust is recognised for
our staff engagement, great care and is rated GOOD by the Care Quality
Commission.
We
are one of the largest acute providers in the UK and our cancer services are
provided locally, regionally, and nationally.
The
Corporate Cancer Team aims to be fair and supportive with positive caring
teams who are champions of the Leeds Way Values. Our values are what makes us different from
other trusts. Our values have been
developed by our staff and set out what they see as important to how we work.
We
offer flexible working (once fully competent) and a range of staff benefits.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
Corporate Cancer Team at LTHT provides support to clinical teams including
fast track processing for patients who are suspected of having cancer. This
role has been created to support the service in its delivery of timely
treatment for patients on a cancer
pathway, ensuring diagnostic processing and reporting is provided in line
with local and national targets. As this is a new role within the service,
the post holder will need to be flexible to support the needs of the
departments it evolves over time. The Cancer Pathway Manager will provide
comprehensive support to the Corporate Cancer Team through the co-ordination
and management of patients on a cancer pathway.
The
post-holder act as a single point of contact for the service, and as a
liaison point between other CSUs, Multi-disciplinary Teams (MDTs), and the
Corporate Cancer Team.
Key
duties of the role include:
Attendance at weekly Patient Access
Meetings, providing analysis of patients on a cancer pathway.
Fast track and Cancer waiting-list
management, including the tracking of patients and escalation of any
breaches.
Leading and supporting the service
in its service delivery and quality improvement initiatives for patients on a
cancer pathway.
Maintaining close relationships
with the colleagues, acting as a key point of contact, and supporting in any
associated activity.
Job description
Job responsibilities
The
Corporate Cancer Team at LTHT provides support to clinical teams including
fast track processing for patients who are suspected of having cancer. This
role has been created to support the service in its delivery of timely
treatment for patients on a cancer
pathway, ensuring diagnostic processing and reporting is provided in line
with local and national targets. As this is a new role within the service,
the post holder will need to be flexible to support the needs of the
departments it evolves over time. The Cancer Pathway Manager will provide
comprehensive support to the Corporate Cancer Team through the co-ordination
and management of patients on a cancer pathway.
The
post-holder act as a single point of contact for the service, and as a
liaison point between other CSUs, Multi-disciplinary Teams (MDTs), and the
Corporate Cancer Team.
Key
duties of the role include:
Attendance at weekly Patient Access
Meetings, providing analysis of patients on a cancer pathway.
Fast track and Cancer waiting-list
management, including the tracking of patients and escalation of any
breaches.
Leading and supporting the service
in its service delivery and quality improvement initiatives for patients on a
cancer pathway.
Maintaining close relationships
with the colleagues, acting as a key point of contact, and supporting in any
associated activity.
Person Specification
Qualifications
Essential
- Minimum of GCSE or equivalent
- Knowledge of medical terminology
- NVQ Level 4 or equivalent experience
Desirable
Experience
Essential
- Through knowledge of patient administration processes
- Experience of working in a customer/patient focussed environment
- Use of trusts systems including PPM.
Desirable
- Knowledge of Trust administrative protocols, policies & procedures
- Experience of working in a hospital environment
- Knowledge of tracking and monitoring patients using information systems
- Previous experience working within a cancer service.
Skills & Behaviours
Essential
- Professional attitude to work, diplomatic and calm under pressure
- Ability to work flexibly and adapt to changes in work circumstances
- Reliable and self-motivated Able to work on own initiative and as part of a team
- Thoroughness and attention to detail Effective organisational, prioritising and time management skills
- Demonstrate a proactive approach to work Ability to motivate staff
- Strong interpersonal skills, concise verbal and written communication skills
Other Criteria
Essential
- A willingness to undergo personal development and learn new skills
- Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc.
- Awareness of training and development needs in relation to the post
Person Specification
Qualifications
Essential
- Minimum of GCSE or equivalent
- Knowledge of medical terminology
- NVQ Level 4 or equivalent experience
Desirable
Experience
Essential
- Through knowledge of patient administration processes
- Experience of working in a customer/patient focussed environment
- Use of trusts systems including PPM.
Desirable
- Knowledge of Trust administrative protocols, policies & procedures
- Experience of working in a hospital environment
- Knowledge of tracking and monitoring patients using information systems
- Previous experience working within a cancer service.
Skills & Behaviours
Essential
- Professional attitude to work, diplomatic and calm under pressure
- Ability to work flexibly and adapt to changes in work circumstances
- Reliable and self-motivated Able to work on own initiative and as part of a team
- Thoroughness and attention to detail Effective organisational, prioritising and time management skills
- Demonstrate a proactive approach to work Ability to motivate staff
- Strong interpersonal skills, concise verbal and written communication skills
Other Criteria
Essential
- A willingness to undergo personal development and learn new skills
- Must be willing to work within the Trusts policies e.g. confidentiality, data protection, health and safety etc.
- Awareness of training and development needs in relation to the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
