Job summary
Ward
Environment Support Worker Childrens and Teenage Haematology &
Oncology (L31, L32 & L33)
Are
you passionate about making a difference every day? Were looking for an
enthusiastic and caring Ward Environment Support Worker to join our friendly
team across wards L31, L32 and L33, where we care for children and teenagers
undergoing treatment for haematology and oncology conditions.
In
this rewarding role, youll help create a safe, clean and welcoming
environment that supports healing and comfort. From keeping patient and
communal areas spotless to ensuring supplies are ready and infection control
standards are met, youll play a key part in helping our young patients and
their families feel at ease.
Youll
work closely with nurses, doctors and support staff who are all dedicated to
providing the best care possible. Every task you do helps make the wards
brighter, safer and more supportive for those who need it most.
Were
looking for someone positive, proactive and compassionate, who takes pride in
maintaining high standards and enjoys being part of a close-knit, caring
team. Experience in a healthcare or cleaning role is helpful, but full
training will be provided.
If
you want a role where your work truly matters wed love to hear from you!
Expected Shortlisting
Date
27/10/2025
Planned Interview
Date
17/11/2025
Main duties of the job
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
The
job holder will work within designated clinical areas providing support to
the multi-disciplinary teams. Duties will include answering phones, cleaning
equipment, setting up equipment under supervision, ordering maintaining stock
levels and any other general clinical duties required.
The
job holder will meet, and greet patients, family or carers and provide family
and carer support where asked to do so. The job holder will be a central
point of communication between the department and medical physics to ensure
equipment is returned, and repaired, and or serviced in a timely manner.
About us
Leeds
Childrens Hospital is one of the largest childrens hospitals in the UK and
is part of the Leeds Teaching Hospitals NHS Trust. Based in one of the
fastest growing and most vibrant cities in the UK, we provide secondary and
tertiary care to children, young people and their families from Leeds,
Yorkshire and the North of England. The Childrens and Teenage Oncology and
Haematology service incorporates a Principal Treatment Centre for Children,
and for Teenagers and Young Adults (TYA) with Cancer. We have a JACIE
accredited Stem Cell Transplant Unit for children and young people, which
forms part of the West Yorkshire Bone Marrow Transplant programme. We care
for children and young people with a range of non-malignant haematological
disorders; Leeds is a Comprehensive Care Centre for Haemophilia and a
Specialist Centre for Haemoglobinopathy.
The
Leeds Childrens Hospital is Aiming High; Delivering the Best
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
Person Specification
Qualifications
Essential
- Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required induction and on the job training as required to be able to perform the role.
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
Skills & behaviours
Essential
- Ability to work under own initiative and as part of a team
- Ability to work within set procedures and protocols
- Conduct themselves in a polite professional manner
- Ability to work within a routine whilst at the same time able to work on own initiative when the service dictates the need
- Personal: Caring, Motivated and have the ability to organise workload
- Communication: Literacy, Numeracy, verbal and non-verbal
- Responsibility to others: Reliable, Trustworthy, Adaptable, Able to empathise.
- Safety: Care of Environment, Moving and handling and fire evacuation.
- Positive approach to new ways of working
Desirable
- Able to walk considerable distances.
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
- Ability to carry out physical tasks (with reasonable adjustments if necessary)
- Ability to provide two references within four weeks of request.
- Completion of Criminal Records Bureau Disclosure form
- Eligibility to work in the UK
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner.
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control
- Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting
- Insight into role and responsibilities of post
- Ability to work within set procedures and protocols.
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous cleaning or portering experience/training
- Previous hospital environment experience
- Working in a customer focused environment
- Working in a patient/clinical setting
Person Specification
Qualifications
Essential
- Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required induction and on the job training as required to be able to perform the role.
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
Skills & behaviours
Essential
- Ability to work under own initiative and as part of a team
- Ability to work within set procedures and protocols
- Conduct themselves in a polite professional manner
- Ability to work within a routine whilst at the same time able to work on own initiative when the service dictates the need
- Personal: Caring, Motivated and have the ability to organise workload
- Communication: Literacy, Numeracy, verbal and non-verbal
- Responsibility to others: Reliable, Trustworthy, Adaptable, Able to empathise.
- Safety: Care of Environment, Moving and handling and fire evacuation.
- Positive approach to new ways of working
Desirable
- Able to walk considerable distances.
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
- Ability to carry out physical tasks (with reasonable adjustments if necessary)
- Ability to provide two references within four weeks of request.
- Completion of Criminal Records Bureau Disclosure form
- Eligibility to work in the UK
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner.
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control
- Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting
- Insight into role and responsibilities of post
- Ability to work within set procedures and protocols.
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous cleaning or portering experience/training
- Previous hospital environment experience
- Working in a customer focused environment
- Working in a patient/clinical setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
