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Leeds Teaching Hospitals

Clerical Officer/Receptionist (XN02)

Information:

This job is now closed

Job summary

We are seeking an experienced self-motivated, hardworking person who works to a high professional standard and is used to working on their own initiative to join the Paediatric Respiratory/Cystic Fibrosis service at Leeds Childrens Hospital. The post holder will assist in the co-ordination and the provision of an effective and efficient clerical service within the Paediatric service at Leeds Childrens Hospital.

The successful applicant should possess good organisational and communication skills and be computer literate.

Applicants should have previous administration and clerical experience, NHS experience is desirable but not essential, and be educated to GCSE standard (or equivalent).

This post is based in a busy, friendly department at Leeds Childrens Hospital, and you will be expected to prioritise and undertake multiple tasks. The ability to work on your own initiative, but at the same time as an integral part of a team is essential.

Main duties of the job

This role provides a high standard of clerical service and, where necessary, reception duties to the department, adhering to departmental guidelines and policies.

To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required.

About us

An exciting position has arisen within Paediatric Respiratory/Cystic Fibrosis.

The Paediatric Respiratory team are looking for an enthusiastic Clerical Officer to come and our team.

The post will be based at Leeds ChildrensResp Hospital.

As part of the wider Leeds Childrens Hospital the service provides a flexible working process to support our team with their work life balance.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

29 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-CHI-0282

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Job description

Job responsibilities

This role provides a high standard of clerical service and, where necessary, reception duties to the department, adhering to departmental guidelines and policies.

To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required.

The post holder will work within the department/team to which they are assigned, working within standard operating procedures, policies and agreed local procedures relevant to that Department. The role may be patient facing or non-patient facing.

The post holder may be the first point of contact for patients and other visitors to the Department.

Job description

Job responsibilities

This role provides a high standard of clerical service and, where necessary, reception duties to the department, adhering to departmental guidelines and policies.

To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required.

The post holder will work within the department/team to which they are assigned, working within standard operating procedures, policies and agreed local procedures relevant to that Department. The role may be patient facing or non-patient facing.

The post holder may be the first point of contact for patients and other visitors to the Department.

Person Specification

Qualifications

Essential

  • Education to GCSE English A-C or equivalent
  • Education to GCSE Maths A- C or equivalent

Desirable

  • Good command of spoken and written English
  • Literate and numerate

Skills & behaviours

Essential

  • Good interpersonal skills
  • Effectively communicate with patients and team members

Desirable

  • Be aware of and demonstrate commitment to the Trust Policies and procedures

Experience

Essential

  • IT skills including keyboard and data entry
  • Previous reception/customer care experience

Desirable

  • Knowledge of relevant administrative systems and clerical procedures
  • Work experience in a health or social care setting
Person Specification

Qualifications

Essential

  • Education to GCSE English A-C or equivalent
  • Education to GCSE Maths A- C or equivalent

Desirable

  • Good command of spoken and written English
  • Literate and numerate

Skills & behaviours

Essential

  • Good interpersonal skills
  • Effectively communicate with patients and team members

Desirable

  • Be aware of and demonstrate commitment to the Trust Policies and procedures

Experience

Essential

  • IT skills including keyboard and data entry
  • Previous reception/customer care experience

Desirable

  • Knowledge of relevant administrative systems and clerical procedures
  • Work experience in a health or social care setting

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Patient Services Coordinator

Julie Bell

julie.bell15@nhs.net

Details

Date posted

29 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-CHI-0282

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Supporting documents

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