Leeds Teaching Hospitals

Administrative Co-ordinator (XN03)

Information:

This job is now closed

Job summary

We are seeking an experienced self-motivated, hardworking person who works to a high professional standard and is used to working on their own initiative.

Applicants should be able to communicate effectively with a wide range of people including all levels of hospital staff and patients. You should have excellent communication skills and organisational skills. You must be able to work as part of a team, be able to manage your own workload, use your own initiative, work to tight deadlines, and have the ability to work under pressure and be committed to providing an efficient service for our patients.

This is a part time post 18.5 hours.

Main duties of the job

The successful candidate must be able to provide a comprehensive administrative/secretarial service to the Gender Identity Development Service within Leeds Childrens Hospital.

The post holder must be able to communicate sensitively and effectively with a wide range of people including patients, families, medical staff, and the wider multi-disciplinary team and have experience of typing.

About us

Leeds Childrens Hospitals is one of the largest teaching hospitals in Europe and caters to every paediatric sub-specialty under one roof. It also has close links with the adult hospital, within the same building, which enables smooth transition of care from paediatrics to adults.

There are exciting times for the department as work is under way towards the building of a completely brand-new Leeds Childrens Hospital, which is expected to be opened in the year 2027. This will be a state-of-the-art childrens hospital and a centre of excellence, not only within the UK, but internationally.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9298-CHI-0228B

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Job description

Job responsibilities

JOB PURPOSE

To provide administrative and clerical support to the Gender Identity Development Service.

JOB DIMENSIONS

The postholder will be responsible for the provision of a full and effective administrative and clerical support service to the Gender Identity Development Service. He/she will be responsible for inputting data and attending meetings. The post holder will prepare and reception Outpatient clinics and support chaperoning patients in clinic. The postholder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department.

Job description

Job responsibilities

JOB PURPOSE

To provide administrative and clerical support to the Gender Identity Development Service.

JOB DIMENSIONS

The postholder will be responsible for the provision of a full and effective administrative and clerical support service to the Gender Identity Development Service. He/she will be responsible for inputting data and attending meetings. The post holder will prepare and reception Outpatient clinics and support chaperoning patients in clinic. The postholder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department.

Person Specification

Qualifications

Essential

  • GCSE in English and Maths or equivalent
  • Must be willing to attend relevant training courses

Desirable

  • Basic computer/typing qualifications

Skills & behaviours

Essential

  • Commitment to principles of equality and diversity
  • Commitment to delivering quality services
  • Importance of maintaining confidentiality
  • Honesty and integrity
  • Well organised, able to prioritise and to work on own initiative
  • Able to work effectively as part of a small team
  • Good interpersonal skills and able to relate effectively to a wide range of people
  • Personable, patient, sensitive and flexible
  • Willing to learn new skills

Desirable

  • Multi-lingual/ or in British Sign Language would be a bonus

Experience

Essential

  • Knowledge of a wide range of administrative procedures
  • A good awareness of and understanding of issues surrounding diversity and patient involvement
  • Previous administrative/clerical experience

Desirable

  • Knowledge of the NHS
  • Work experience in a health or social care setting
  • Personal or work experience of working with diversity e.g. disabled people, people from different cultures

Additional requirements

Essential

  • Competent in typing (Microsoft) spreadsheet packages and databases
  • Good written and verbal communication skills
  • Good command of spoken and written English
  • Numerate
  • Must be willing to work within the Trust's policies e.g. confidentiality, data protection, health and safety etc.
Person Specification

Qualifications

Essential

  • GCSE in English and Maths or equivalent
  • Must be willing to attend relevant training courses

Desirable

  • Basic computer/typing qualifications

Skills & behaviours

Essential

  • Commitment to principles of equality and diversity
  • Commitment to delivering quality services
  • Importance of maintaining confidentiality
  • Honesty and integrity
  • Well organised, able to prioritise and to work on own initiative
  • Able to work effectively as part of a small team
  • Good interpersonal skills and able to relate effectively to a wide range of people
  • Personable, patient, sensitive and flexible
  • Willing to learn new skills

Desirable

  • Multi-lingual/ or in British Sign Language would be a bonus

Experience

Essential

  • Knowledge of a wide range of administrative procedures
  • A good awareness of and understanding of issues surrounding diversity and patient involvement
  • Previous administrative/clerical experience

Desirable

  • Knowledge of the NHS
  • Work experience in a health or social care setting
  • Personal or work experience of working with diversity e.g. disabled people, people from different cultures

Additional requirements

Essential

  • Competent in typing (Microsoft) spreadsheet packages and databases
  • Good written and verbal communication skills
  • Good command of spoken and written English
  • Numerate
  • Must be willing to work within the Trust's policies e.g. confidentiality, data protection, health and safety etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Patient Services Coordinator

Siobhan Jordan

siobhan.jordan2@nhs.net

Details

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9298-CHI-0228B

Job locations

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Supporting documents

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