Job summary
We
are looking for highly motivated, dynamic individuals to work as a member of
the ward team providing non-clinical support to the professional teams within
the Neonatal service. This is a 6 month fixed term post/secondment and the
hours are 22 hours per week.
The
role will be supportive in keeping the hospital environment safe, clean, and
tidy, responding to patient bed discharge/equipment cleaning and/or urgent
patient equipment/specimen/blood transportation and stocking up of essential
consumables.
Main duties of the job
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
The
job holder will work within designated clinical areas providing support to
the multi-disciplinary teams. Duties will include answering phones, cleaning
equipment, setting up equipment under supervision, ordering maintaining stock
levels and any other general clinical duties required.
The
job holder will meet, and greet patients, family or carers and provide family
and carer support where asked to do so. The job holder will be a central
point of communication between the department and medical physics to ensure
equipment is returned, and repaired, and or serviced in a timely manner.
About us
The
Leeds Neonatal Service delivers care to over 1400 babies per year. We have 14
intensive care, 16 high dependency, 10 New- born surgical and 16 special care
cots cross city. We also have a 13 bedded Transitional care unit on the St
James Hospital Site and 6 Transitional care cots integrated into the post
natal Ward on the Leeds General Infirmary Site.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards
and departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and
or/ urgent patient equipment/specimen/blood transportation.
Person Specification
Qualifications
Essential
- Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required induction and on the job training as required to be able to perform the role
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner.
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control
- Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting.
- Insight into role and responsibilities of post
- Ability to work within set procedures and protocols.
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous cleaning or portering experience/training
- Previous hospital environment experience
- Working in a customer focussed environment
- Working in a patient/clinical setting
Skills & Behaviours
Essential
- Pleasant manner, smart and clean appearance
- Ability to work under own initiative and as part of a team
- Ability to work within set procedures and protocols
- Conduct themselves in a polite and professional manner
- Excellent timekeeping and attendance
- Ability to work within a routine whilst at the same time able to work on own initiative when the service dictates the need
- Ability to work to tight schedules
- Able to prioritise and adapts positively to change
- Customer/patient focussed
- Working collaboratively
- Capability to undertake physical tasks
Desirable
- Shows enthusiasm in regard to personal development
- Dedicated to support the development of a high-quality service
- Good communication skills verbally/written
practical skills or Additional Requirements
Essential
- Able to communicate with distressed families and carers
- Ability to work under own initiative and as part of a team
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustment if necessary)
- Ability to carry out physical tasks (with reasonable adjustment if necessary)
- Ability to provide two references within four weeks of request.
- The ability to successfully complete the in-house induction and assessment centre
- Completion of Criminal Records Bureau Disclosure form
- Eligibility to work in the UK
Person Specification
Qualifications
Essential
- Maths and English GCSE grades A-E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required induction and on the job training as required to be able to perform the role
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner.
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control
- Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting.
- Insight into role and responsibilities of post
- Ability to work within set procedures and protocols.
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous cleaning or portering experience/training
- Previous hospital environment experience
- Working in a customer focussed environment
- Working in a patient/clinical setting
Skills & Behaviours
Essential
- Pleasant manner, smart and clean appearance
- Ability to work under own initiative and as part of a team
- Ability to work within set procedures and protocols
- Conduct themselves in a polite and professional manner
- Excellent timekeeping and attendance
- Ability to work within a routine whilst at the same time able to work on own initiative when the service dictates the need
- Ability to work to tight schedules
- Able to prioritise and adapts positively to change
- Customer/patient focussed
- Working collaboratively
- Capability to undertake physical tasks
Desirable
- Shows enthusiasm in regard to personal development
- Dedicated to support the development of a high-quality service
- Good communication skills verbally/written
practical skills or Additional Requirements
Essential
- Able to communicate with distressed families and carers
- Ability to work under own initiative and as part of a team
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustment if necessary)
- Ability to carry out physical tasks (with reasonable adjustment if necessary)
- Ability to provide two references within four weeks of request.
- The ability to successfully complete the in-house induction and assessment centre
- Completion of Criminal Records Bureau Disclosure form
- Eligibility to work in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
