Learning Facilitator (XR04)

Job responsibilities

The post holder will help to champion and co-ordinate the development of the Clinical Support Workers (CSWs) who are new to the trust and to the care environment. This will include supporting the delivery of the Care Certificate Programme and other clinical educational programmes to support learning opportunities linked to the requirement of the CSW role. The post holder will be able to prioritise duties with the support of the education practitioner, and be accountable for their own actions and demonstrate initiative and ability to work autonomously with minimal direct supervision, but must work within their level of competence.

The post holder will, in the first instance, implement and support the delivery of educational programmes across Leeds Teaching Hospitals, such as the Care Certificate programme and the New to Care Preparation Programme. This will include supporting CSWs in clinical areas by assessing their competence to achieve a high level of clinical care though the practice and attainment of the care certificate performance document.

There will also be the opportunity to be involved in other workforce and education projects within the team to shape the future of our workforce.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

- Deliver the New to Care Preparation programme every month, Identifying and implementing support mechanisms to be put in place for individuals and identified groups of learners to ensure maximum opportunity to succeed.

- Organise and lead on the interview process for New to Care candidates and understand values based inclusive recruitment.

- To support with assessment planning, observation of work activities, assessment of underpinning knowledge, recording judgements and portfolio building - which can be electronic and paper based.

- Delivering skills development including classroom-based/work-based delivery.

- Undertake clinical assessments on CSWs performance identifying and creating action support plans as required

- Inspiring and motivating Learners to achieve

- Support and assess Clinical Support Workers (CSW) in clinical areas to achieve a high level of clinical care in line with the Care Certificate performance document.

- Promoting the use of education and training in the development of a skilled support staff workforce by being a visible presence and acting as an apprenticeship advocate across the Trust.

- Assist in the implementation of Trust-wide nursing, midwifery and allied health professions (AHP) policies and practice guidelines

- Provide high quality care as an expert practitioner and act as a role model and resource for advice, support and guidance, demonstrating the role of a CSW

- Ensure and promote the maintenance of a safe, clean and secure working environment

- Supervise and maintain accurate records using the Leeds Teaching Hospitals Trust and partner organisations documentation and electronic staff records (ESR)

- Undertake duties on other wards or departments as and when required by service demands or patient need.

- Have knowledge and understanding of completing competency assessments using observation or evidence of learning.

Education and Training

- To support the co-ordination, facilitation and delivery of the Care Certificate programme for CSW or other non-qualified roles

- To work in conjunction with nursing educators to promote and support the delivery of range of generic and bespoke learning activities for new and existing CSW.

- To set up and prepare teaching rooms and learning resources and to facilitate our virtual learning programme.

- To provide support, guidance, mentorship, and coaching to individuals staff that are undergoing a performance review due to concerns raised regarding capability.

- To support the nursing education team in evaluating the effectiveness of learning activities and support redesign programmes to meet the organisational needs.

- To ensure effective communication between the ward managers/matrons to facilitate effective learning.

- To support ward teams in identifying areas of learning for the CSW

- Organises own workload and organises clinical visits to support CSWs

- Promote an effective learning environment within the workplace

- Facilitate and deliver clinical education programmes in clinical areas and in clinical education environments

- Act in such a way that safeguards the health and wellbeing of children and vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

- Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.

- Participate in own appraisal

- Undertake mandatory and priority training within the required time scales

- Collaborate with Organisational Learning and Professional Development departments in the provision of training and education

- Contribute to the maintenance of detailed and accurate records regarding staff education, including monthly and quarterly reports

- To ensure that ESR records are up to date with Care certificate compliance

- To undertake administrative duties as needed.

- Ability to teach, train and facilitate individuals and groups in a learning and workplace environment.

- Ability to observe and assess skills competence.

- Ability to provide feedback during assessments in the workplace.

- Ability to evaluate evidence of learning.

- Provide support to clinical teams and work with Senior Nurses, Clinical Educators and Nursing Directorate Team, Team Leaders, Senior Sisters, Charge Nurses to develop new roles/ways of working

- Act as a mentor to CSWs who are requiring extra support in practice

- Act as a resource for clinical areas with regards to performance issues

- Motivate staff in the delivery of quality patient care

- Contribute to Corporate Nursing and Midwifery objectives, service improvements, and to be responsible for delivery of educational key performance indicators

- Actively promotes and uses the Leeds Improvement Method to improve the quality and safety of the service

- Act as a role model for other educators and staff

Key Result Areas

The development and delivery of the New to Care Perpetration Programme

The development and delivery of the Care Certificate programme

Support with the central recruitment of interviews

The development of effective working relationships with clinical areas

Reports on learners progress as required to managers and to Corporate Nursing team.

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

Skills & behaviours

Essential

• Good Communication skills and Ability to manage conflict
• Uses initiative to resolve issues within own control
• Ability to work well within the team
• Ability to demonstrate caring approach.
• Ability to promote an effective learning environment
• Ability to provide information and advice and guidance on career development
• Must display kind and compassionate behaviours

Experience

Essential

• Experience of working as senior healthcare assistant within an acute/social care setting.
• Experience of working in teaching/learning environment
• Evidence of carrying assessments in the workplace
• Experience of completing competence assessments using observation or evidence of learning
• Evidence of continued professional development
• Delivery of education and training within the clinical area, including innovative learning styles to enhance nursing skills
• Understanding the unregistered workforce and their contribution to the Trust workforce.

Desirable

• Recent relevant occupational experience.
• Evidence of training and development
• Ability to teach fundamental skills in nursing care

Additional Requirements

Essential

• Facilitating learning for individuals in a classroom or work place setting.
• Ability to work clinically and support ward/ED teams as required
• Observation and assessment skills.
• Microsoft Office software applications/equivalent, e-mail and internet.
• Supporting learners build their portfolio of evidence. Workload management
• Evidence of providing mentoring / pastoral care.

Qualifications

Essential

• Completion of the care certificate and can evidence this
• Level 3 Health & Social Care or equivalent qualification
• GCSE or Functional skills Level 2 in Maths and English

Desirable

• Foundation Degree Level Education
• Qualification in Assessing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).