Job summary
The
temporary staffing deployment team are the main point of contact for all
nursing and midwifery temporary staffing workforce and ward staff. You will
guide candidates through their recruitment journey and coordinate their
experience as a member of the temporary workforce.
As
a Deployment Assistant, you must have an excellent telephone manner as well
as being able to communicate clearly and effectively via email and
face-to-face. You will need to build and maintain effective relationships
with candidates, ward staff and internal stakeholders. You must have the
ability to work as part of a team whilst managing your individual workload.
If you have an attention for detail and the skills to support this vital service,
then this is the job for you.
Main duties of the job
The
post holder will work within the LTHT staff bank office which provides a core
operational function, working closely with other departments to support in
the effective recruitment and deployment of nurses and midwives and other
temporary staff within the scope of the service. The post holder will
participate in the maintenance and updating of the e-rostering and related
bank/agency systems. The post holder will work under direction of more senior
staff within the LTHT staff bank Office. The team support the recruitment
process for substantive and bank only LTHT Staff Bank deploy nurses and
midwives and other staff with scope of the service, on the e-rostering
system, manage rota gaps, record resignations, swaps, absence and sickness
and book Internal Bank and Agency staff as requested by CSUs.
About us
LTHT
is one of the largest and busiest NHS acute healthcare providers in Europe
THE
LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Respect the dignity and
confidentiality of all people who come into contact with the service.
Demonstrate a commitment to a team
working orientation, both internally and externally.
Have a commitment to a high
standard of efficient working, ensuring a quality service is provided.
Have a professional approach to
work, colleagues, and external contacts.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Using bank/agency systems
co-ordinate bookings for internal and external bank and agency staff promptly
and effectively.
Provide administrative support to
the recruitment process for internal and external bank staff.
Follow standard operating procedure
for bank and agency sickness, advising CSU, updating e-rostering system
appropriately.
Add information (employee
data/shifts) onto the e-rostering and related bank/agency systems accurately.
Responsible for maintaining and
updating systems as appropriate and in a timely manner.
Under direction from senior
Deployment staff utilise systems to determine best course of action to
resolve staffing problems (basic swaps, checking rule breaches,). Highlight
irregularities or concerns to more senior Deployment staff.
Action delegated tasks by more
senior LTHT staff bank staff following verbal or written instructions e.g.,
emails/handovers.
Check the generic email inbox,
categorising and prioritising emails appropriately. Actioning emails as
appropriate to level of query.
Assists rota co-ordinators or other
operational staff with queries regarding the use of the e-rostering/bank
systems.
Provides and receives routine
information in writing, electronically or verbally with temporary staff,
operational CSU staff and agency supplier.
Provides and receives routine
information which requires tact or persuasive skills e.g., informs a nurse or
midwife they are unable to swap their shift.
Provides advice or demonstrates own
activities and workplace routines to new or less experienced employees in own
work area.
The Deployment office provides a 7
day/week service therefore the post holder will be required to cover flexible
shift patterns from Monday - Sunday, from 8am - 6pm.
To perform any other duties of a
similar nature in line with the grade of the job as may be required from time
to time.
Job description
Job responsibilities
Using bank/agency systems
co-ordinate bookings for internal and external bank and agency staff promptly
and effectively.
Provide administrative support to
the recruitment process for internal and external bank staff.
Follow standard operating procedure
for bank and agency sickness, advising CSU, updating e-rostering system
appropriately.
Add information (employee
data/shifts) onto the e-rostering and related bank/agency systems accurately.
Responsible for maintaining and
updating systems as appropriate and in a timely manner.
Under direction from senior
Deployment staff utilise systems to determine best course of action to
resolve staffing problems (basic swaps, checking rule breaches,). Highlight
irregularities or concerns to more senior Deployment staff.
Action delegated tasks by more
senior LTHT staff bank staff following verbal or written instructions e.g.,
emails/handovers.
Check the generic email inbox,
categorising and prioritising emails appropriately. Actioning emails as
appropriate to level of query.
Assists rota co-ordinators or other
operational staff with queries regarding the use of the e-rostering/bank
systems.
Provides and receives routine
information in writing, electronically or verbally with temporary staff,
operational CSU staff and agency supplier.
Provides and receives routine
information which requires tact or persuasive skills e.g., informs a nurse or
midwife they are unable to swap their shift.
Provides advice or demonstrates own
activities and workplace routines to new or less experienced employees in own
work area.
The Deployment office provides a 7
day/week service therefore the post holder will be required to cover flexible
shift patterns from Monday - Sunday, from 8am - 6pm.
To perform any other duties of a
similar nature in line with the grade of the job as may be required from time
to time.
Person Specification
Skills & behaviours
Essential
- Good communicator Ability to prioritise own workload, work towards and meet challenging timescales as set by others Ability to meet challenging and demanding timescales Team worker Excellent telephon
Qualifications
Essential
- 5 GCSEs (A* to C grade) including maths and English
Experience
Essential
- Can work as a member of a team or independently as required. Have the capacity to prioritise their workload, work towards and meet challenging timescales as set by others and organise own workload.
Person Specification
Skills & behaviours
Essential
- Good communicator Ability to prioritise own workload, work towards and meet challenging timescales as set by others Ability to meet challenging and demanding timescales Team worker Excellent telephon
Qualifications
Essential
- 5 GCSEs (A* to C grade) including maths and English
Experience
Essential
- Can work as a member of a team or independently as required. Have the capacity to prioritise their workload, work towards and meet challenging timescales as set by others and organise own workload.
