Job summary
Expected Shortlisting
Date
12/11/2025
Planned Interview
Date
17/11/2025
Service
Manager Chapel Allerton CSU
An
exciting and key role in leading efficient, patient-focused services.
The
Leeds Teaching Hospitals NHS Trust is seeking a highly motivated and
experienced individual to join the Chapel Allerton Clinical Service Unit
(CSU) as a Service Manager in a 12-month secondment/fixed term opportunity.
This
is a key leadership role, responsible for ensuring the effective,
high-quality delivery of patient-centred services across a portfolio of
complex and dynamic specialties.
Main duties of the job
The
Service Manager will manage a complex programme of interdependent projects
across the Services to ensure development of financially affordable solutions
to capacity and quality constraints in Chapel Allerton CSU and the
integration of services in the community. This will enable the development,
delivery and maintenance of all access targets, cancer capacity and cancelled
operations target, activity plan and maximising data capture and coding
efficiencies. Working in partnership with clinical staff, commissioners,
managers and users, the post holder will lead the redesign of services and
business processes, and be responsible for facilitating the involvement of
all stakeholders to ensure timescales are met and service benefits realised.
The Service Manager will ensure that robust activity and financial management
systems are in place during the planning period to maintain business
continuity. Specifically the post holder will line manage the Clinical
Service Unit Business Manager, ensuring that operational and access targets
are met, and take the lead in developing effective business processes and
systems within the Clinical Service Unit to enable the sustained delivery of
key operational targets.
About us
THE
LEEDS WAY VALUESOur values are part of what make us different from other
trusts, so we see thisas strength, as well as a responsibility. They have
been developed by ourstaff and set out what they see as important to how we
work. Our five valuesare: Patient-centred Collaborative Fair Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
post is based at Chapel Allerton Hospital, where you will work closely with
clinical, nursing, and administrative teams to lead operational delivery and
drive continuous improvement. The CSU encompasses a broad range of
specialties, including:
Elective
Orthopaedics
Dermatology,
Paediatric Dermatology, and Allergy
Rheumatology
Complex
Rehabilitation
This
role presents a valuable opportunity for an ambitious individual to
contribute at a senior level within a high-performing CSU and influence the
strategic and operational direction of services that have a direct and
meaningful impact on patient outcomes.
Key
responsibilities include:
Operational leadership ensuring the delivery of performance targets in
alignment with LTHTs Service Delivery Framework and Trust policies.
Deputising for the General Manager providing strategic oversight and
decision-making support as required.
Financial management supporting budget control and leading the CSUs Waste
Reduction Programme
Service transformation leading and supporting initiatives to enhance
quality, efficiency, and patient experience.
The
successful candidate will be an effective communicator and relationship
builder, capable of working across a range of disciplines and stakeholder
groups to support both day-to-day operations and longer-term development
goals.
If
you are an organised, proactive leader with a strong operational background
and a passion for service improvement, we would be delighted to hear from
you.
For
further information or an informal discussion, please contact:
Dan
Hodgson, General Manager, Chapel Allerton CSU: Daniel.hodgson1@nhs.net
Interviews
will be held W.C 17th November 2025
Job description
Job responsibilities
The
post is based at Chapel Allerton Hospital, where you will work closely with
clinical, nursing, and administrative teams to lead operational delivery and
drive continuous improvement. The CSU encompasses a broad range of
specialties, including:
Elective
Orthopaedics
Dermatology,
Paediatric Dermatology, and Allergy
Rheumatology
Complex
Rehabilitation
This
role presents a valuable opportunity for an ambitious individual to
contribute at a senior level within a high-performing CSU and influence the
strategic and operational direction of services that have a direct and
meaningful impact on patient outcomes.
Key
responsibilities include:
Operational leadership ensuring the delivery of performance targets in
alignment with LTHTs Service Delivery Framework and Trust policies.
Deputising for the General Manager providing strategic oversight and
decision-making support as required.
Financial management supporting budget control and leading the CSUs Waste
Reduction Programme
Service transformation leading and supporting initiatives to enhance
quality, efficiency, and patient experience.
The
successful candidate will be an effective communicator and relationship
builder, capable of working across a range of disciplines and stakeholder
groups to support both day-to-day operations and longer-term development
goals.
If
you are an organised, proactive leader with a strong operational background
and a passion for service improvement, we would be delighted to hear from
you.
For
further information or an informal discussion, please contact:
Dan
Hodgson, General Manager, Chapel Allerton CSU: Daniel.hodgson1@nhs.net
Interviews
will be held W.C 17th November 2025
Person Specification
Skills & behaviours
Essential
- Has the ability to quickly and effectively establish the respect of colleagues and other health
- Self-motivated, highly organised, focussed and results oriented and can lead and deliver through others.
Qualifications
Essential
- Ability to analyse complex information to support managerial decision making.
- Good communication, presentation & interpersonal skills.
- Performance Management skills.
- Strong prioritisation skills with the ability to manage competing demands
Desirable
- High degree of report writing skills.
- Ability to cope with high levels of pressure
- Able to influence, inspire, and effectively work with those around him/he
Experience
Essential
- At least three years experience at middle management level in the NHS, including business planning, budgetary management and service improvement.
- Able to prepare business cases/lead others through the process
Desirable
- Experience in presentation, coaching and facilitation
Additional Requirements
Essential
- Good knowledge of NHS issues at the current time.
- Resilient and tenacious.
Person Specification
Skills & behaviours
Essential
- Has the ability to quickly and effectively establish the respect of colleagues and other health
- Self-motivated, highly organised, focussed and results oriented and can lead and deliver through others.
Qualifications
Essential
- Ability to analyse complex information to support managerial decision making.
- Good communication, presentation & interpersonal skills.
- Performance Management skills.
- Strong prioritisation skills with the ability to manage competing demands
Desirable
- High degree of report writing skills.
- Ability to cope with high levels of pressure
- Able to influence, inspire, and effectively work with those around him/he
Experience
Essential
- At least three years experience at middle management level in the NHS, including business planning, budgetary management and service improvement.
- Able to prepare business cases/lead others through the process
Desirable
- Experience in presentation, coaching and facilitation
Additional Requirements
Essential
- Good knowledge of NHS issues at the current time.
- Resilient and tenacious.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
