Job summary
An
exciting and key role in leading efficient, patient-focused services.
The
Leeds Teaching Hospitals NHS Trust is seeking a highly motivated and
experienced individual to join the Chapel Allerton Clinical Service Unit
(CSU) as a Service Manager.
This
is a key leadership role, responsible for ensuring the effective,
high-quality delivery of patient-centred services across a portfolio of
complex and dynamic specialties.
The
successful candidate will be an effective communicator and relationship
builder, capable of working across a range of disciplines and stakeholder
groups to support both day-to-day operations and longer-term development
goals.
If
you are an organised, proactive leader with a strong operational background
and a passion for service improvement, we would be delighted to hear from
you.
For
further information or an informal discussion, please contact:
Dan
Hodgson, General Manager, Chapel Allerton CSU: Daniel.hodgson1@nhs.net
Interviews
will be held on 29th May 2025.
Expected Shortlisting
Date
15/05/2025
Planned Interview
Date
29/05/2025
Main duties of the job
The
post is based at Chapel Allerton Hospital, where you will work closely with
clinical, nursing, and administrative teams to lead operational delivery and
drive continuous improvement. The CSU encompasses a broad range of
specialties, including:
Elective
Orthopaedics
Dermatology,
Paediatric Dermatology, and Allergy
Rheumatology
Complex
Rehabilitation
This
role presents a valuable opportunity for an ambitious individual to
contribute at a senior level within a high-performing CSU and influence the
strategic and operational direction of services that have a direct and
meaningful impact on patient outcomes.
Key
responsibilities include:
Operational
leadership ensuring the delivery of performance targets in alignment with
LTHTs Service Delivery Framework and Trust policies.
Deputising
for the General Manager providing strategic oversight and decision-making
support as required.
Financial
management supporting budget control and leading the CSUs Waste Reduction
Programme
Service
transformation leading and supporting initiatives to enhance quality,
efficiency, and patient experience.
About us
THE
LEEDS WAY VALUESOur values are part of what make us different from other
trusts, so we see thisas strength, as well as a responsibility. They have
been developed by ourstaff and set out what they see as important to how we
work. Our five valuesare: Patient-centred Collaborative Fair Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
Service Manager will manage a complex programme of interdependent projects
across the Services to ensure development of financially affordable solutions
to capacity and quality constraints in Chapel Allerton CSU and the
integration of services in the community. This will enable the development,
delivery and maintenance of all access targets, cancer capacity and cancelled
operations target, activity plan and maximising data capture and coding
efficiencies. Working in partnership with clinical staff, commissioners,
managers and users, the post holder will lead the redesign of services and
business processes, and be responsible for facilitating the involvement of
all stakeholders to ensure timescales are met and service benefits realised.
The Service Manager will ensure that robust activity and financial management
systems are in place during the planning period to maintain business
continuity. Specifically the post holder will line manage the Clinical
Service Unit Business Manager, ensuring that operational and access targets
are met, and take the lead in developing effective business processes and
systems within the Clinical Service Unit to enable the sustained delivery of
key operational targets.
Job description
Job responsibilities
The
Service Manager will manage a complex programme of interdependent projects
across the Services to ensure development of financially affordable solutions
to capacity and quality constraints in Chapel Allerton CSU and the
integration of services in the community. This will enable the development,
delivery and maintenance of all access targets, cancer capacity and cancelled
operations target, activity plan and maximising data capture and coding
efficiencies. Working in partnership with clinical staff, commissioners,
managers and users, the post holder will lead the redesign of services and
business processes, and be responsible for facilitating the involvement of
all stakeholders to ensure timescales are met and service benefits realised.
The Service Manager will ensure that robust activity and financial management
systems are in place during the planning period to maintain business
continuity. Specifically the post holder will line manage the Clinical
Service Unit Business Manager, ensuring that operational and access targets
are met, and take the lead in developing effective business processes and
systems within the Clinical Service Unit to enable the sustained delivery of
key operational targets.
Person Specification
Experience
Essential
- At least three years experience at middle management level in the NHS, including business planning, budgetary management and service improvement.
- Able to prepare business cases/lead others through the process.
Desirable
- Experience in presentation, coaching and facilitation
Qualifications
Essential
- Graduate level qualification.
- Study at Masters level or the equivalent in relevant experience.
- Understanding of the Health and Social care management environment and roles and responsibilities within it.
Desirable
- Management Qualification.
- Masters degree in a relevant subject
Skills and Behaviours
Essential
- Ability to analyse complex information to support managerial decision making.
- Good communication, presentation & interpersonal skills.
- Strong prioritisation skills with the ability to manage competing demands.
Desirable
- High degree of report writing skills
- Ability to cope with high levels of pressure.
- Able to influence, inspire, and effectively work with those around him/her
Person Specification
Experience
Essential
- At least three years experience at middle management level in the NHS, including business planning, budgetary management and service improvement.
- Able to prepare business cases/lead others through the process.
Desirable
- Experience in presentation, coaching and facilitation
Qualifications
Essential
- Graduate level qualification.
- Study at Masters level or the equivalent in relevant experience.
- Understanding of the Health and Social care management environment and roles and responsibilities within it.
Desirable
- Management Qualification.
- Masters degree in a relevant subject
Skills and Behaviours
Essential
- Ability to analyse complex information to support managerial decision making.
- Good communication, presentation & interpersonal skills.
- Strong prioritisation skills with the ability to manage competing demands.
Desirable
- High degree of report writing skills
- Ability to cope with high levels of pressure.
- Able to influence, inspire, and effectively work with those around him/her
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
