Job summary
An
exciting opportunity has arisen for a Departmental Secretary to the
Dermatology team within the Chapel Allerton Hospital CSU. This would be an
ideal opportunity for someone looking to expand their experience and
knowledge. The successful candidate will provide comprehensive
secretarial/administrative support to the Dermatology department, based at
Chapel Allerton Hospital. The post is full time, 37.5 hours per week over
four days.
The
role will involve general secretarial duties which include the typing of
correspondence and clinic letters, dealing with telephone enquiries and
supporting the various referral to treatment targets. The successful
candidate would also be expected to make appointments for patients.
The
department aims to offer a flexible and supportive work environment while
looking for opportunities to improve the service for our staff and our
patients.
If
you require any further information about this role then please contact:
Sophie
Cain Patient Services Coordinator 0113 3924376
Jade
Ramsden Senior Secretary 01133942371
Lauren
Ramsden Senior Secretary - 01133924355
Main duties of the job
General
secretarial duties will include the typing of correspondence and clinic
letters, dealing with telephone enquiries and supporting the various referral
to treatment targets. The successful candidate would also be expected to make
appointments for patients. We are looking for a highly motivated, flexible
and hard working person.
Candidates
will need excellent communication skills, the ability to work as part of a
team, to work under minimal supervision and the ability to meet deadlines.
Experience
in typing/word processing or equivalent would be desirable to undertake this
varied and interesting role, along with a good standard of English. We offer
support through a structured period of induction, and opportunities for
professional development in a supportive environment.
The
Dermatology department is one of the larger services based out of Chapel
Allerton Hospital. We have a dedicated group of doctors and nurses that are
supported by a friendly, helpful secretarial team. Teamwork within the
department is considered essential as the medical and administrative teams
need to work together in order to deliver the best service that we can do for
our patients, many of whom will have been coming to the department for many
years.
About us
Leeds
Teaching Hospitals is one the largest teaching hospital trusts in Europe,
with access to leading clinical expertise and medical technology. We care for
people from all over the country as well as the 780,000 residents of Leeds
itself. The Trust has a budget of £1
billion. Our 17,000 staff ensure that
every year we see and treat 1,500,000 people in our 2,000 beds or out-patient
settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E
visits and 1,050,000 out-patient appointments. We operate from 7 hospitals on 5 sites
all linked by the same vision, philosophy and culture to be the best for
specialist and integrated care.
Our
vision is based on The Leeds Way, which is a clear statement of who we are
and what we believe, founded on values of working that were put forward by
our own staff. Our values are to be:
Patient-centred
Fair
Collaborative
Accountable
Empowered
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
JOB
PURPOSE
The
post holder will provide a comprehensive secretarial service to the medical
team. They will support processes to
sustain the departments practice through administrative protocols, processes
and procedures in line with service needs.
They must be able to communicate sensitively and effectively with a
wide range of people including patients, medical staff and colleagues. The secretary may be required to cover for
colleagues during absence and work flexible hours when necessary.
JOB
DIMENSIONS
The
post holder will work as part of a secretarial team, responsible for the
typing, issuing and filing of diagnostic reports, supporting the core service
work of the department. The post
holder will support the Clinical Team in the provision of an efficient and
effective office service. To ensure
that processes/procedures comply with legislative requirements covering
Health & Safety, Data Protection and confidentiality.
Knowledge
Application
of Trust policies, hospital practices and procedures associated with the role
of the medical secretary which require specialist knowledge e.g Medical
Terminology, Patient Pathway protocols.
Appreciation
of clinical/operational areas that the service area interacts with.
Application
of data protection and copyright laws and their affects on the service.
Appreciation
of the aims and application of standards of care.
An
understanding of the relationship and impact on the service of a range of IT
applications e.g. PAS.
Skills
Appropriate
typing/IT qualification or equivalent.
An
ability to accurately transcribe complicated audio tapes, short hand notes
and type complicated medical information.
The
ability to cope with the sometimes distressing and emotional nature of the
work when dealing with situations requiring sensitivity involving colleagues,
patients and their families.
An
ability to communicate clearly and effectively at all levels, i.e. patients,
relatives, colleagues and health professionals, within the Trust and
externally.
Must
be tactful and diplomatic.
Experience
Working
in a customer focussed environment.
Understanding
and knowledge of office based procedures/systems.
Experience
of using a variety of IT applications in a Windows based environment.
Job description
Job responsibilities
JOB
PURPOSE
The
post holder will provide a comprehensive secretarial service to the medical
team. They will support processes to
sustain the departments practice through administrative protocols, processes
and procedures in line with service needs.
They must be able to communicate sensitively and effectively with a
wide range of people including patients, medical staff and colleagues. The secretary may be required to cover for
colleagues during absence and work flexible hours when necessary.
JOB
DIMENSIONS
The
post holder will work as part of a secretarial team, responsible for the
typing, issuing and filing of diagnostic reports, supporting the core service
work of the department. The post
holder will support the Clinical Team in the provision of an efficient and
effective office service. To ensure
that processes/procedures comply with legislative requirements covering
Health & Safety, Data Protection and confidentiality.
Knowledge
Application
of Trust policies, hospital practices and procedures associated with the role
of the medical secretary which require specialist knowledge e.g Medical
Terminology, Patient Pathway protocols.
Appreciation
of clinical/operational areas that the service area interacts with.
Application
of data protection and copyright laws and their affects on the service.
Appreciation
of the aims and application of standards of care.
An
understanding of the relationship and impact on the service of a range of IT
applications e.g. PAS.
Skills
Appropriate
typing/IT qualification or equivalent.
An
ability to accurately transcribe complicated audio tapes, short hand notes
and type complicated medical information.
The
ability to cope with the sometimes distressing and emotional nature of the
work when dealing with situations requiring sensitivity involving colleagues,
patients and their families.
An
ability to communicate clearly and effectively at all levels, i.e. patients,
relatives, colleagues and health professionals, within the Trust and
externally.
Must
be tactful and diplomatic.
Experience
Working
in a customer focussed environment.
Understanding
and knowledge of office based procedures/systems.
Experience
of using a variety of IT applications in a Windows based environment.
Person Specification
Experience
Essential
- Proficient audio/copy typist
- MS Office application experience
Qualifications
Essential
- Typing/word processing experience
Skills & Behaviours
Essential
- Polite and helpful customer service skills
- Ability to manage time and workload
Person Specification
Experience
Essential
- Proficient audio/copy typist
- MS Office application experience
Qualifications
Essential
- Typing/word processing experience
Skills & Behaviours
Essential
- Polite and helpful customer service skills
- Ability to manage time and workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
