Leeds Teaching Hospitals

Clerical Officer (XN02)

This job is now closed

Job summary

Leeds Teaching Hospitals Trust are looking for a number of dynamic and inspiring individuals who will bring enthusiasm for change and a willingness to adopt new technologies and ways of working.

This post will be within the Admissions Department and will be based at the The Chapel Allerton Hospital.

Candidates will have the ability to be flexible and have an open, supportive working relationship with the staff in their teams to encourage professional development.

This role provides a high standard of clerical service and, where necessary, reception duties to the Clinical Service Units, adhering to departmental guidelines and policies

Main duties of the job

To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required

We offer support through a structured period of induction, and training will be given along with opportunities for professional development in a supportive environment.

About us

THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-CAH-042

Job locations

Chapel Allerton Hospital

Chapeltown Road

Leeds

LS7 4SA

Job description

Job responsibilities

The Clerical Officer is expected to provide an efficient, effective and accurate administration and reception service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients.

Job description

Job responsibilities

Person Specification

Experience

Essential

Experience of working in an office environment.(This includes work experience at school or college)

Desirable

Experience Working with Patients in an administrative environment.

Qualifications

Essential

Good Basic Standard of Education demonstrating excellent communication skills and numeracy.

Desirable

Minimum of 5 GCSE, NVQ or the equivalent qualifications.

Skills and Behaviours

Essential

Fair, honest and consistent in their approach.
Diplomatic, self-motivated and enthusiastic with a professional attitude

Desirable

Basic computer literacy and willingness to further computer skills.
Ability to use the Trusts Patient Administration system.

Person Specification

Experience

Essential

Experience of working in an office environment.(This includes work experience at school or college)

Desirable

Experience Working with Patients in an administrative environment.

Qualifications

Essential

Good Basic Standard of Education demonstrating excellent communication skills and numeracy.

Desirable

Minimum of 5 GCSE, NVQ or the equivalent qualifications.

Skills and Behaviours

Essential

Fair, honest and consistent in their approach.
Diplomatic, self-motivated and enthusiastic with a professional attitude

Desirable

Basic computer literacy and willingness to further computer skills.
Ability to use the Trusts Patient Administration system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Chapel Allerton Hospital

Chapeltown Road

Leeds

LS7 4SA

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

Chapel Allerton Hospital

Chapeltown Road

Leeds

LS7 4SA

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)